Whether you have a layover, overnight sleepover or you are just quickly passing through, our Washington Dulles Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
I didn’t get a wink of sleep, but I saved a lot of $$$$. – Paul
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Washington Dulles Airport.
What to Expect
Washington Dulles is a busy and often crowded airport, with a main terminal and two concourses (A/B and C/D), connected to each other by the AeroTrain, a shuttle and walkways. Reviewers generally suggest that Concourse B is the nicest area of the airport, with the best shops and restaurants. That said, if you’re looking for places open 24-hours a day, your only options are located in Concourse D (NBC4 Travel Shop and the Dunkin Donuts at D5). While amenities and services are limited, the free WiFi should help pass the time. For added comfort while you wait, economy class passengers can pay to access one of the airport lounges. See airport guide below for locations and access information.
Where to Sleep
The best sleeping options at Dulles are airside – particularly in Concourses C and D (C20 and D1), where there are plenty of armrest-free benches to stretch out on. Landside, reviewers say that all seats have armrests, and that it’s particularly cold and noisy, making it worth your while to clear security before your nap. That said, it’s not always warm and quiet airside either; a blanket, layers and earplugs or noise cancelling headphones will go a long way in improving the quality of your sleep. Explore our guide to sleeping in Dulles Airport or read some traveller reviews for more tips. If you’re looking for uninterrupted sleep there are nearby airport hotels nearby that are connected by free airport shuttles.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
Passes Air France – KLM Lounge – Location: Midfield Terminal, Airside, Concourse A, opposite Gate A22. Showers are available. Lounge Access: Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website.
Lufthansa Business Lounge (Location: Concourse B, Airside) • Lufthansa Senator Lounge (Location: Concourse B, Airside) • British Airways The Concourse Dining Room (Location: Concourse B, Airside).
USO Lounge – The USO offers a lounge that is free of charge to active members of the US military and their families. Location: Main Terminal, Arrivals Level, across from Baggage Claim 11 and 12. [ more info ]
If sleeping in Washington Dulles Airport does not appeal to you, there are sleep pods inside the airport and hotels nearby, many of which provide free shuttle:
- Sleepbox Lounge – 16 sound-proof rooms that come with a memory foam XL twin-bed, pull out desk, Wi-Fi, Bluetooth speakers, mood lighting, privacy window tint and charging ports. Rooms can be booked hourly, or in 15 minutes increments after the first hour, through the Sleepbox smartphone app. Location: Mezzanine level, between gates A6 and A14, near the AeroTrain in Concourse A. Rates: $24/hour or up to $120/night.
- Washington Dulles Airport Marriott – (4 minutes from the airport) Free scheduled airport shuttle is available. For airport pick-up, use the courtesy phone in the baggage claim area. » Check Rates
- Westin Washington Dulles Airport – (10 minutes from the airport) Free airport shuttle service runs to the airport every 30 minutes from 5:30AM to 11:30PM, and upon request after hours. Shuttle picks up at the airport (Arrival Curb 2A and 2H near ground transportation) on the :15 and :45 of every hour, on the lower level outside of baggage claim. » Check Rates
- Best Western Dulles Airport Inn – (12 minutes from the airport) Free airport shuttle is available daily from 4:00AM to 11:00PM. » Check Rates
To see more options there is a list of hotels near Dulles Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Dulles Airport. Connect to the “FlyDulles” network.
An email and postal/zip code is required for login. International visitors can simply enter “YES” in the postal/zip code field to continue.
- WiFi – see “Airport WiFi/Internet” above.
- Baby Care Facilities – Nursing rooms provide a secure and private environment with comfortable seating, power outlets and more. Locations: Main Terminal, landside, across from Baggage Claims 2/6/11/14 • Airside, Gates A20, B70 (has a restroom), C11 (has a sink) and D1. For access, go to an Information Desk.
- Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. The “Funway” includes airplane-themed elements to climb and slide on, an interactive game system with over 100 games and parents can stay connected and charge their mobiles while watching the kids. Location: Airside, Gate B70.
Food & Drinks
- Food & Drinks – There are more than 30 food and beverage concessions at the airport. Here are the dining options that are open 24 hours:
- Landside: Cafe Americana • Capitol Grounds • Dulles Gourmet Market • Starbucks • Washingtonian News.
- Airside: Washingtonian News (Concourse B, Gate B38) • Capitol City Ink (Concourse C, Gate C14) • Bistro Atelier Grab and Go (Concourse D, Gate D14) • Dulles Gourmet Market (Concourse D, Gate D5) • Dunkin Donuts (Concourse D, Gate D5 and D26) • NBC Travel Store (Concourse D, Gate D1).
- Information Desk – Information desks are available at several locations throughout the airport. Hours: unknown.
- Landside: Baggage Claim 6 • Baggage Claim 11 • Baggage Claim 14
- Airside: Just beyond security • Near Gate A15 • Near Gate B62 • Near Gate C17 • Near Gate D16.
In addition to dedicated information desks you will see Airport Ambassadors roaming the airports.
- Traveler’s Aid is a non-profit organization that assists stranded and distressed passengers. Volunteers assist passengers with general airport and destination queries to assisting with situations such as transportation assistance, lost or stolen money, wiring money, emergency housing, etc. Locations: Baggage Claim, adjacent to carousel # 6 • Baggage Claim, adjacent to carousel # 12 • Baggage Claim, adjacent to carousel # 14 • East Mezzanine, Airside, just past security • West Mezzanine, Airside, just past security • Roaming Mobile Guides are available in Concourses A, B, C, C7, D. Hours: 7:00AM – 9:00PM (Mon – Fri) • 8:00AM – 8:00PM (Sat – Sun).
- Baggage Carts – Need a hand with your luggage? Baggage carts are available throughout the airport. Rates: unknown. The carts can be rented using cash or credit cards. Carts are available free of charge to passengers arriving on international flights in the International Arrivals area.
- Luggage Storage & Lockers – Not available.
- Mobile Charging – Free charging stations can be found throughout the gated areas and in the International Arrivals area. Additional charging stations can be found at the B Gates food court near Gate B73 and in C and D Concourses. Restaurants also allow the use of their outlets if you are eating or drinking at the establishment.
- ATMs / Cash Machines – Need cash? ATMs, operated by Capital One, are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
- Banking Services – Capitol One Bank offers full banking services. Location: Landside, near Baggage Carousel 5. Hours: 8:00AM – 6:00PM (Mon – Fri) and 8:00AM – 4:00PM (Sat).
- Currency Exchange – ICE Currency Exchange offers multiple locations both landside and airside. Hours: vary by location with most open by 7:00AM and closed by 9:30PM.
- Pet Relief – The airport provides dedicated areas if you are travelling with your pet. Locations: Landside at Door 16 United Airlines counter, Door 1 near AeroMexico counter and Arrivals Level, Baggage Claim, near carousel 1 • Airside at Gate A32 and Gate D1.
- Chapel – Collect your thoughts in a quiet and peaceful environment at the airport’s interfaith chapel. Ordained clergy are available on upon request for private guidance. Location: Concourse A, airside, Gate A32 Hours: Open 24 hours.
Rest & Relaxation
- Hotels – see “Airport Hotels” above.
- Lounges – see “Airport Lounges” above.
- Rest Zones – Not available.
- Duty Free & Shopping – Duty Free Americas has a number stores at the airport. Locations: Gate A14 • Gate A32 • B63 • Gate C4 • Gate C14 • Gate D1 • Gate D12. Hours: 7:00AM – 10:00PM. In addition, mostly news and gift shops are available to pass the time.
Showers, Salon & Spa
- Massages – Location: Airside, Concourse A, A20
- Showers – Showers can be found in the Air France-KLM and British Airways Lounges. [ see Airport Lounges above ]
- Spa & Salon Services – Manicures, pedicures, facials, massages and more are available at Be Relax. Location: Gate A32 • B Concourse. Hours: 7:00AM – 9:00PM.
- Smoking – Smoking lounges are located near gates B37, B73, C2 and D30.
The airport is open 24 hours.
Keep in mind that airline check-in and baggage drop hours vary according to the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning. The TSA security screening checkpoint hours vary according to location:
East Checkpoint: 4:00AM – 10:00PM
West Checkpoint: 3:45AM – 10:00PM
As of June 2019, Washington Dulles airport is served by the following airlines: Aer Lingus • Aeroflot • Air Canada • Air China • Air France • Air India • Alaska Airlines • Alitalia • American Airlines • ANA • Austrian Airlines • Avianca • British Airways • Brussels Airlines • Cathay Pacific • Copa • Delta • EgyptAir • Emirates • Ethiopian Airlines • Etihad • Frontier Airlines • Icelandair • KLM • Korean Air • Lufthansa • Porter • Qatar Airways • Royal Air Maroc • SAS • Saudia • South African Airlines • Southwest Airlines • Sun Country Airlines • TAP • Turkish Airlines • United Airlines • Virgin Atlantic • Volaris.
Last updated: 2019-07-16
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.