Sleeping in Airports

Wellington Airport Guide

Whether you have a layover, overnight sleepover or you are just quickly passing through, our Wellington Airport Guide is a great place to start planning your visit.  Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.

I was ready to sleep on the floor when a staff guy came to tell me that there was a better area to sleep… so nice! – Chacha

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Wellington Airport.

What to Expect

Wellington Airport is a small, single-terminal airport with three piers (South, South-West and North-West). Domestic flights depart from the South and Southwest Piers, and both domestic and international flights depart from the North-West Pier. In this pier, there are 9 gates (21 – 29 or 41 – 49) that are re-numbered depending on whether the departing flight is domestic or international.  Travellers can look forward to free WiFi and a good range in restaurants, with Subway being the only place open during airport hours (approx. 3:30AM – 1:30AM). There are also free showers available to all travellers landside!  For added comfort, economy class passengers can access one of two airline lounges with an airline membership.

Where to Sleep

Wellington Airport is officially closed from 1:30AM to 3:30AM, and, according to airport staff, everyone is asked the leave unless they have airline problems, such as a major flight disruption. That said, some reviewers have said that they spent the night without interruption, so there is perhaps some wiggle room here.  If you’re just looking for a nap during airport hours, there are a few good options, including the couches near the Cook Strait Bar, or under the statue of Gollum. Earplugs or noise cancelling headphones and a sleep mask go a long way here, as it can be quite noisy and bright.  If you’re looking for uninterrupted sleep – or, if you get evicted around 1:30AM – there are nearby hotels connected by shuttles.  See Airport Hotels in the airport guide for locations and shuttle information.

In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Sleeper Policy

According to an FAQ on the airport’s web site, they answer the Can I Stay Overnight in the Airport question with this response: “Wellington Airport does not operate 24hrs. The terminal building is closed for two and a half hours each night between 1.30AM – 3:30AM. In October 2014,  received an email from a reader who let us know that airport sleepers are asked to leave the terminal between 2:00AM – 4:00AM “unless they have “airline problems” like major flight disruptions – thus overnight sleeping on a ‘regular basis’ is not possible.”

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door and through a lounge membership program (ie. Koru Club or Qantas Club). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

Airport Hotels

If sleeping in Wellington Airport does not appeal to you, there are hotels near the airport:

  • Airport Motor Lodge – (5 minute walk from the airport) The closest lodging to the airport, only 650m from both domestic and international terminals. Free airport shuttle is available from 7:00AM until the last flight. » Check Rates
  • Brentwood Hotel – (3 minutes from the airport) Free 24-hour airport shuttle is available. For airport pick-up, use the free phone at the bottom of the stairs in baggage claim (dial 3). Pick-up is by the Cargo convenience store outside of the left-most sliding glass doors at the bottom floor baggage claim. » Check Rates
  • Airport Motel & Conference Centre – (5 minutes from the airport) Free airport shuttle is available daily from 8:00AM to 10:00PM. » Check Rates

To see more options there is a list of hotels near Wellington Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi/Internet

Free WiFi is available at Wellington Airport. Connect to the ” WLG Airport Free WiFi ” network.

More Services, Facilities & Things To Do On A Layover At The Airport

Airport Ambassadors – They can be found in the busiest parts of the airport between 12:00PM and 4:00PM every day to offer traveller assistance.

ATMs / Cash Machines – Need cash? ATMs are available. Machines are operated by ANZ, BNZ and Westpac. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Airside and Landside.

Baby Care Facilities – Parents Room: located on level 1 next to the Silvermoon retail store. In addition, baby change tables are available in the international arrivals and departures areas.

Children’s Play Areas – Location: The Rock, International Terminal, Airside

Currency Exchange – Travelex Money Exchange has kiosks available. Location: Domestic, Landside, Level 1. Hours: 4:00AM – 7:30PM • International, Arrivals. Hours: Open to all international flights • International, Departures. Hours: Open to all international flights.

Duty Free & Shopping – JR Duty Free is available in the International Departures and is open for all incoming and outgoing international flights. Relay convenience store opens at 4:00AM and closes at 8:00PM (except Saturdays when it closes at 7:00PM).

Food & Drinks – There is a good variety of restaurants available both Landside and Airside, although none are open 24 hours. Subway is open from 3:00AM – 1:00AM.

Information Desk – If you require assistance and do not see an Airport Ambassador, there are two airport customer assistance phones are located by the escalators in the baggage claim area (level 0) and on level 1 just past the check in area.

Luggage Storage & Lockers – Location: Baggage Claim, Level 0. Rates: ranging from $5 (1 small bag up to 12 hours) to $20 (1 large bag up to 24 hours). Rates are also available for keys/technology items and oversized baggage. You will need to use a courtesy phone (found on Level 0 or 1) to make arrangements for storage. Hours: 5:30AM – 1:00AM.

Postal Services – Drop off your last minute postcards at the airport’s mailbox. Location: Landside, Level 1, near the front doors in the check-in area. You can purchase stamps and postcards at the Relay Store.

Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at [email protected]

Rest Zones – Not available.

Showers – Free showers are available Landside, Level 1, near the Duty Free and Trenery.

Airport Hours

Officially the airport is closed from 1:30AM – 3:30AM daily.

Airlines

As of March 2018, Wellington airport is served by the following airlines: Air New Zealand • Jetstar • Sounds Air • Air Chathams • Golden Bay Air • Fiji Airways • Qantas • Singapore Airlines • Virgin Australia.

Airport Transportation: Getting To/From The Airport

Car Rentals

Avis, Budget, Enterprise, Europcar, EZ Car, Hertz and Thrifty offer car rental services onsite at Wellington Airport. Location: Level 0 of the main terminal.

Hotel Shuttles

Several area hotels provide airport transportation service to their guests either for a fee or as a courtesy. Here are a few hotels offering airport shuttle service: Airport Motel   •   Airport Motor Lodge   •   Brentwood Hotel

Taxis and Shuttles

A variety of taxis and shared-ride shuttles are available during airport hours of operation outside of the baggage claim area on Level 0 of the main terminal. At the time of this January 2018 update, the average fare to downtown is approximately AUD $30 – $40 one way.

Last updated: 2018-10-29

This guide is for informational purposes only to assist with your planning.  All information, including rates and hours, are subject to change at any time without notice.   The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.