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Tokyo Narita Airport Guide

tokyo narita airport guide

In this section you will find traveller airport reviews as well as our Tokyo Narita Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

At 11:30pm they announced they would be handing out sleeping bags and so I queued up to get one along with water and some crackers. Found a quiet corner to lie down in and slept well. - Patrick

Airport Overview

tokyo narita airport sleepers terminal 3
Terminal 3. Photo credit: Minna

To help you plan your layover or overnight sleepover, here is a quick run-down of what travellers have reported to us during their time at Tokyo Narita Airport.

What to Expect

  • The airport is divided into 3 terminals, T1, T2, and T3.
  • Terminal 3 houses low-cost carriers so the space is much smaller and the facilities more basic.
  • This airport is sleep-friendly with many modern Japanese conveniences, including clean facilities, lots of charging spots, and decent sleeping areas. Staff and security are tolerant of overnight guests, but you should be prepared to present ID and proof of your ongoing flight.
  • Free WiFi is available. See WiFi information in the airport guide below.

Where to Sleep

  • There’s not too many overnight travellers here. T1 is the most comfortable spot and security moves everyone to an area with benches and carpeting.
  • Travellers have used the benches near the restaurants after they closed; it’s unclear if this is the same area the security guards corral everyone.
  • Some travellers report that security staff did a routine check of passports and tickets to make sure everyone are travellers.
  • Lights are turned down at night.
  • T3 has a lot of bed-like couches.
  • For uninterrupted sleep, there are days rooms in the transit area, sleep pods in the public area and several nearby hotels that provide a hotel shuttle. See Airport Hotels in the airport guide below.

Good to Know

  • Showers are available for a fee. See Showers in the airport guide below for locations.
  • Economy class travellers can buy entry to several airport lounges. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Tokyo Narita Airport Guide. Send us your airport tips to help us keep this information up to date.


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Tokyo Narita Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

If you are an economy class traveller, you can enter these lounges at Tokyo Narita airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):

Terminal 1

  • TEI Lounge - Location: Terminal 1, Landside, 5th Floor, between the North and South Wings. Hours: 7:00AM - 9:00PM (Daily).
  • IASS Executive Lounge - Location: Terminal 1, Landside, Central Building, 5th floor. Hours: 7:00AM - 9:00PM (Daily). Lounge Access: Pay at the Door • Book Online (£22.00)
  • KAL Business Lounge - Location: Terminal 1, Airside, Satellite 2, 3rd Floor, near Gate 26. Hours: 7:45AM - 8:30PM (Daily).
  • United Club - Location: Airside, Satellite 3, gate 31. Showers are available. Lounge Access: Day passes are available for US$ 59 per person • United Club Membership.

Terminal 2

» Buy a Lounge Pass

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Airport WiFi / Internet

Free WiFi is available at Tokyo Narita airport. Connect to the “FreeWiFi-NARITA” network.

Coin-operated internet kiosks are available at a rate of 100 yen per 10 minutes of use. Locations: T1, landside, 4th Floor (North & South Wings) • T1, landside, North Wing, 1st Floor • T2, Main Bldg, 3rd Floor (Rendezvous Plaza) • T2, Main Bldg, 2nd Floor

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Airport Hotels

If sleeping in Narita Airport does not appeal to you, there are hotels near the airport:

  • Day Rooms - For transiting passengers, day rooms are available on an hourly in Terminals 1 and 2. Day rooms are equipped with en-suite shower/toilet and single or twin beds, and include towels, shampoo, soap and hair dryer. Rates: 1,540 yen per hour (single) and 2,470 yen per hour (twin). Additional time is 770 yen per hour (single) and 1,230 yen per hour (twin). Locations: T1, airside, Central Bldg, 3rd Floor Hours: 7:00AM - 9:00PM (final check-in at 8:00PM) • T2, airside, Satellite, 3rd Floor Hours: 7:00AM - 9:30PM (final check-in at 8:30PM)
  • Nine Hours Narita Airport - This capsule hotel has 24-hr check-in and reception. Capsule sleep pods are located at Terminal 2,on the multi-story Car Park P2, B1F. Rates are 1,500 yen for the 1st hour, 500 yen per hour after, or 4,900 yen for an overnight stay (checkout by 10:00AM). Non-guests who just need a shower, can use the shower facilities for 1,000 yen (up to 1 hour). Showers are free for capsule guests.
  • Narita Airport Rest House - (5 min from the airport) Free shuttle departs every 20 minutes and runs between both terminals and the hotel from 6:20AM to 11:15PM. Day rooms available from 9:00AM to 5:00PM for rates starting at 4500 JPY.
  • Narita Tobu Hotel Airport - (5 min from the airport) Located adjacent to the airport. Free roundtrip airport shuttle bus available.
  • Hotel Nikko Narita - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 33 at Terminal 2/1F and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:40AM to 12:30AM.
  • Marroad International Hotel Narita - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 27 at Terminal 2/1F Arrival Lobby and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:30AM to 11:25PM.
  • Toyoko Inn Narita Kuko - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 31B at Terminal 2/1F Arrival Lobby and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:50AM to 11:35PM.

To find a cheap room, there is a list of hotels near Narita Airport on Tripadvisor that can be sorted by price.

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More Services, Facilities & Things To Do On A Layover At The Airport

tokyo narita airport
photo source: a SleepingInAirports reader
  • ATMs / Cash Machines - ATMs operate on varying schedules throughout the landside and airside areas of all three terminals. A 24-hour ATM is available at the 7-Eleven in Terminal 2 (Main Bldg, landside, Basement 1st). Some ATMs are closed during Golden Week, Christmas and New Year.
  • Banking - Full-service banking is available in the airport: Bank of Tokyo-Mitsubishi UFJ - T1, landside, Central Bldg, 4th Floor • Chiba Bank - T2, landside, Main Bldg, 2nd Floor Hours for both banks: 9:00AM - 3:00PM (Mon-Fri). Closed on weekends and public holidays. Foreign currency exchange service is also available at both banks daily until 6:00PM, 365 days a year.
  • Baby Care Facilities - Diaper-changing tables, cots, hot water dispensers and nursing booths (for women only) are available in the nurseries. Locations:
    • Terminal 1: 1st Floor, 2nd Floor, 3rd Floor, 4th Floor (Satellite 5) and 5th Floor
    • Terminal 2: Satellite 3rd Floor • Main Bldg 1st, 2nd and 3rd Floors
    • Terminal 3: 1st Floor, 2nd Floor and 3rd Floor (landside and airside)
    • Strollers are available for use in the airport, free of charge. Inquire at any Information Desk.
  • Business Services - Copy, fax, printing and limited business services are available at the Business & Travel Support Center (TEI Lounge). Location: T1, Central Bldg, 5th Floor • T2, Main Bldg, 4th Floor Hours: 7:00AM - 9:00PM. 24-hour copy/fax is available at Lawson (T1, Central Bldg, 5th Floor Departures) or 7-Eleven (T2, Main, 4th Floor).
  • Car Rentals - Yes, see our Airport Transportation section below.
  • Changing Rooms - If you have arrived from a trans-Pacific flight and would like to change into some fresh clothes, the airport has change rooms. Toilets are available inside. Locations: T1, 4th Floor Departures • T1, 3rd Floor Departures • T1, 1st Floor Arrivals • T2, Main Building, 3rd Floor Departures • T2, Main Building, 1st Floor Arrivals.
  • Children's Play Areas - Colorful “Kids Parks” are available throughout the airport in these locations: T1, airside, Domestic Services, 2nd floor • T1, airside, 3rd Floor (Gates 41 and 51) • T1, landside, 5th Floor • T2, airside, Domestic Services, 2nd Floor • T2, airside, connecting corridor between Main and Satellite bldgs • T2, airside, Satellite, 3rd Floor • T2, landside, Main Bldg, 4th Floor • T3, airside, 2nd and 3rd Floors.
  • Cultural Activities - Special cultural activities are held throughout the year at special times. You will have to check with the information desk if there are any activities on the day that you are inside the terminal. During these activities you can become familiar with Japanese culture by participating in a hands-on Kokeshi and Origami making session. Location: Terminal 2, Airside, 5th Avenue. Traditional armour wearing and print making activities are held before security. Location: Terminal 2, Skyrium.
  • Currency Exchange - Currency exchange banks operate on varying schedules throughout the landside and airside areas of all three terminals. Automatic currency exchange, to change foreign currency into yen, is available 24 hours a day in these two locations: T1, landside, Central Bldg, 1st Floor (Arrivals) • T2, landside, Central Exit, Main Bldg, 1st Floor (Arrivals).
  • Dry Cleaning - Location: T1, North Wing, 1st Floor Hours: 9:00AM - 8:00PM.
  • Duty Free & Shopping - Duty-free shopping is available in all three terminals, as well as a wide variety of retails shops. Lawson’s 24-hour convenience store is available in Terminal 3.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours: Yoshinoya (T2, Main, 2nd floor).
  • Information Desk - Look for the counters with the ? symbol for assistance and answers to your questions. There are four information counters located in Terminal 1, four counters located in Terminal 2, and one counter located landside in Terminal 3. Tourism information is available in Terminal 1 (Central Bldg, 1st Floor, Arrivals) and Terminal 2 (Main Bldg, 1st Floor, Arrivals) Hours: 8:00AM - 8:00PM.
  • Luggage Repair - Get your luggage or shoes repaired, your locked suitcase open, have duplicate keys made, and much more at one of these locations: Riat! - T1, Central Bldg, Basement 1st (Hours: 8:00AM - 8:00PM) • NPF Baggage Storage - T2, Main Bldg, 3rd Floor (Departures) (Hours: 6:30AM - 10:00PM) • RIMOWA Airport Service Counter - T2, Main Bldg, 1st Floor (Arrivals) (Hours: 10:00AM - 7:00PM)
  • Luggage Storage & Lockers - On-site luggage storage is available from these companies:
    • Terminal 1: GPA (South Wing, 1st Floor, Arrivals) Hours: 6:30AM - 10:00PM • JAL ABC, Inc. (South Wing, 4th Floor, Departures • North Wing, 4th Floor, Departures). Hours: 7:00AM - last flight (South Wing, 1st Floor, Arrivals • North Wing, 1st Floor, Arrivals). Hours: 6:00AM - last flight • QL Liner (South Wing, 4th Floor, Departures • North Wing, 4th Floor, Departures • South Wing, 1st Floor, Arrivals • North Wing, 1st Floor, Arrivals). Hours: 6:30AM - last flight
    • Terminal 2: Narita International Airport Promotion Foundation (Main Bldg, 3rd Floor, Departures) Hours: 6:30AM - 10:00PM • GPA (Main Bldg, 1st Floor, Arrivals) Hours: 6:30AM - 10:00PM • JAL ABC, Inc. (Main Bldg, 3rd Floor, Departures) Hours: 7:00AM - last flight (Main Bldg, 1st Floor, Arrivals) Hours: 6:00AM - last flight • QL Liner (Main Bldg, 3rd Floor, Departures • Main Bldg, 1st Floor, Arrivals) Hours: 6:30AM - last flight
    • Cloakroom storage is also available for coats, jackets and other items of clothing. Rates are based on the size of the luggage and the duration of the storage period. Average daily charge for a medium bag is 520 yen.
    • Self-service coin-operated lockers are also available in the airport for the storage of luggage for up to 8 days. Lockers use either a daily-charge system (daily charge starts at 12:00AM) or hourly-charge system. Rates, based on size of luggage, are 300 - 500 yen per day for daily-charge lockers, or 200 - 400 yen for up to 6 hours (300 - 500 yen per every 24 hours thereafter) for hourly-charge lockers. Lockers are available in these locations: Terminal 1: (Central Bldg, 4th Floor, Departures • North Wing, 4th Floor, Departures • South Wing, 4th Floor, Departures • Central Bldg, 1st Floor, Arrivals • Central Bldg, Basement, 1st. Daily-charge lockers only Terminal 2: (Main Bldg, 3rd Floor, Departures) Daily-charge • (Main Bldg, Basement 1st) Hourly-charge Terminal 3: 2nd Floor (landside) Hourly-charge
  • Luggage Wrapping - Protect your check-in luggage by having it wrapped in one of four landside locations: wRapper RAPI - T1, 4th Floor, Departure Lobby (Hours: 8:00AM - 8:00PM) • Tabi Wrap - T1, 4th Floor, Departure Lobby (Hours: 7:30AM - 7:30PM) • Narita International Airport Promotion Foundation - T2, Main Bldg, 3rd Floor, Departures (Hours: 6:30AM - 10:00PM) • Tabi Wrap - T2, Main Bldg, 3rd Floor, Departures (Hours: 7:30AM - 7:30PM).
  • Massages - Reflexology and massage are available at Raffine, with several locations available: Terminal 1, Central Bldg: 2nd Floor • 3rd Floor • Basement 1 Hours: 9:00AM - 8:00PM. Express service offered at Basement 1 location. Terminal 2: Main Bldg, 2nd Floor (Hours: 9:00AM - 8:00PM) • connecting corridor between Main and Satellite bldgs. (Hours: 8:00AM - 8:00PM) To avoid waiting, make an appointment in advance! Complete nail care is available at Nail Quick unisex nail salon. Locations: T1, Central Bldg, 4th Floor Hours: 9:00AM - 8:00PM • T2, Main Bldg, 3rd Floor Hours: 10:00AM - 8:00PM
  • Massage Chairs - Locations: T1 (2nd Floor, 3rd Floor, 5th Floor) • T2 Main Bldg (2nd and 3rd Floors), connector hallway between Main and Satellite bldgs, and Satellite Bldg (3rd Floor) • T3, airside, 2nd and 3rd Floors.
  • Medical Services - Comprehensive and emergency medical care are offered at two airport clinics: Shadan Kokushukai Airport Clinic - Location: T1, Central Bldg, Basement 1st Hours: 9:00AM - 11:00AM and 1:30PM - 4:30PM (closed Sat, Sun & holidays) • Nippon Medical School Narita International Airport Clinic - Location: T2, Main Bldg, Basement 1st Hours: 9:00AM - 5:00PM (daily except Mon,Thurs) 9:00AM - 6:00PM (Mon,Thurs). Open 365 days. *Emergency services offered 24-hours. Ophthalmology available Thursdays only, until 5:00PM. X-rays available daily until 5:00PM.
  • Mobile Charging - Power up your mobile devices for free at one of the many charging stations located throughout the landside and airside areas of Terminals 1 and 2.
  • Observation Deck - Location: Terminal 1, Central Building, 5F and Terminal 2, Main Building,4F
  • Oxygen Bar - Take a deep breath at Oxygen Lounge JUKO! Rates are 800 yen for a 10-min session (600 yen every 10 minutes after) Location: T1, airside, Central Bldg, 3rd Floor Hours: 11:00AM - 6:00PM
  • Pet Hotel - While you are on vacation, your pets can be too, at the Pet Inn Royal, Narita Airport! Veterinarian clinic and pet grooming salon located right next door! Location: Multistory Car Park 2, Basement, 1st Floor, North Wing. There is direct access from T2. Hours: Open 24 hours.
  • Pharmacy - There are 9 pharmacies located in both Terminal 1 and 2. Most are open from 8:00AM - 9:00PM.
  • Portable DVD Rental - If you forgot yours at home, you can rent them at TSUTAYA. Location: South Wing, 4th Floor, Departures. Hours: 7:00AM - 9:00PM. They can be dropped off at SKY Cellular (landside).
  • Post Office - Locations: T1, landside, Central Bldg, 4th Floor • T2, landside, Main Bldg, 3rd Floor (Departures) Hours: 8:30AM - 8:00PM (365 days). Information desks located airside offer a postcard mailing service for travelers who are airside but need to mail postcards. Information desk staff will accept your postcards airside and drop them in a landside mailbox on your behalf.
  • Prayer Room - Peace and quiet for meditation and prayer are available in the airport’s prayer rooms. Location: T1, landside, 5th Floor • T1, airside, 2nd Floor • T2, Main bldg, 1st Floor (landside and airside prayer rooms available) • T3, landside, 2nd Floor and airside, 3rd Floor Hours: 6:00AM - 11:00PM
  • Showers - Need to feel fresh before or after a long flight? Narita Airport has shower facilities available for use. Each shower cubicle is equipped with a vanity, and includes towels, shampoo, body soap, face washer and hair dryer. Rates are 1,030 yen for 30 minutes use (520 yen per every 15 minutes after). Locations: T1, airside, Central Bldg, 3rd Floor (Hours: 7:00AM - 9:00PM) • T1, landside, Central Bldg, 2nd Floor (Hours: 6:30AM - 9:00PM) • T2, airside, Satellite, 3rd Floor (Hours: 7:00AM - 9:30PM) *Final check-in for the showers is 30 minutes prior to closing. Showers are also available for a fee at the nine hours Narita Airport Capsule Hotel. [ see Airport Hotels above ]
  • Smoking - There are fourteen designated smoking areas in Terminal 1, nineteen areas in Terminal 2, and four smoking areas in Terminal 3.
  • Spa & Salon Services - Get a trim or a fresh color at Hair Salon Kings unisex hair salon. Location: T1, Central Bldg, 5th Floor Hours: 8:00AM - 7:00PM • Earnest offers unisex hairstyling over in T2, Main Bldg, 2nd Floor Hours: 9:00AM - 7:00PM. No appointment needed. All ages welcome.

Airport Sleeping Policy

Sleeping in airports is generally frowned upon in all Japanese airports. While the terminal is open, you will likely be approached by a security officer who will ask to see your travel documents. This is from the Narita Airport web site: "Aircraft operating hours is between 6:00 a.m. and 11:00 p.m.. Customers are not permitted to remain in the passenger terminals outside aircraft operating hours. However, under special circumstances, for example when an aircraft arrives after public transport stops operating, customers may be allowed to sleep in designated areas. Moreover, customers catching early morning flights are advised to use nearby hotels and accommodations around the airport."

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Airport Hours

The airport is open 24 hours.

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Airport Transportation: Getting To/From The Airport

Bus

Passengers looking to use buses from the airport to Tokyo and the rest of the country have a bewildering array of companies, schedules and costs to choose from. Tickets and information are available directly from your bus service provider of choice, but tickets for some buses departing from Terminal 3 can be purchased in the bus stop area at that terminal. Bus stops are located in front of each terminal, so check with your service provider to see which terminals your bus will access. For general bus information, go to http://www.narita-airport.jp/en/access/bus/index.html

Car Rentals

Toyota, Nissan, ORIX and Times Car Rental operate onsite at Terminal 1 Central Building (1st floor Arrivals), Terminal 1 North Wing (1st floor Arrivals) and Terminal 2 Main Building (1st floor Arrivals).

Hotel Shuttles

Several area hotels provide airport transportation service as a courtesy to their guests. The hotel shuttles can be found outside Terminals 1 and 2 on 1F. Here are a few hotels offering airport shuttle service:

  • Narita Airport Rest House - Shuttle Hours: 6:20AM - 11:15PM, every 20-25 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Narita Tobu Hotel Air Port - Shuttle Hours: 5:00AM - 11:05, every 30 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #25).
  • Marroad International Hotel Narita Airport- Shuttle Hours: 4:30AM - 12:20PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #27).
  • Toyoko Inn Narita Kuko - Shuttle Hours: 4:50AM - 12:35PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B).
  • Hotel Nikko Narita - Shuttle Hours: 4:40AM to 12:30AM, departs every 20 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #33).
  • Hilton Tokyo Narita Airport Hotel - Shuttle Hours: 4:45AM - 10:30PM, departs every 15 - 20 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Hotel Sky Court Narita - Shuttle Hours: the shuttle departs on a schedule between 6:45AM - 10:35PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Radisson Hotel Narita - Shuttle Hours: 7:00AM - 9:20PM, every 30 -70 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #33).
  • International Garden Hotel Narita - Shuttle Hours: 4:30AM - 10:30PM, every 20-30 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Narita Kikusui Hotel - Shuttle Hours: 6:30AM - 10:05PM, departs every hour. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B).
  • Richmond Hotel Narita - Shuttle Hours: The shuttle operates approx. 9 times per day on a set schedule (6:40/8:00/9:20/10:30/11:40/16:10/17:20/18:35/19:40). Space cannot be reserved and is on first come first serve basis. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B)

Inter-Terminal Transportation

The airport offers free shuttle bus service between the terminals from 5:00AM - 10:30PM. Shuttles between Terminal 1 (Bus stop 6, 1st floor) and Terminal 2 (Bus stops 8 and 18, 1st floor) run on 7 - 10 minute intervals during peak times (20 minute intervals off-peak). Passengers needing to transfer between Terminals 2 and 3 can do so by 15-minute walk via access corridor or by shuttle bus. Shuttle buses traveling from Terminal 1 to other terminals stop at Higashi Narita Station along the way.

Taxi

Standard and fixed fare taxis are available at taxi stands in front of all three terminals. Standard taxis run on a meter, and fixed fare taxis charge a flat rate according to zoned service area. Advanced reservation not required.

Train

The airport is served by the Skyliner Access Express (Narita Sky Access Line); Morning Liner, Evening Liner and Rapid Express (Keisei Main Line); Narita Express (JR Line) and some special rail services along the Keisei Main Line. Tickets are sold at Rail and Bus Ticket Counters in Terminals 1 and 2, or the ticket vending machines at Terminal 3. Trains operate at Terminal 1 Narita Airport Station (B1F) or Terminal 2 Airport Station (B1F). For a list of schedules, visit the Tokyo Narita Web site.

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Last Updated: 21 September 2016

The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items mentioned in the guide, please email us at guides@sleepinginairports.com.

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