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Tokyo Narita Airport Guide

tokyo narita airport guide

In this section you will find traveller airport reviews as well as our Tokyo Narita Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

After reading this website I was fully prepared for the police to round up everyone....At 10:30pm an officer come and took me to an area of benches in first floor arrivals with ten other people. The police officers even made sure we had benches without armrests. - LoneTree

Featured Review

tokyo narita airport sleepers terminal 3
Terminal 3. Photo credit: Minna

By Debrah
April 2015 - My fiance and I found ourselves stuck in Narita after mistaking our flight to be a day earlier. After panicking for about an hour and preparing ourselves for a night sleeping on a random bench or getting kicked out of the airport (it's not 24/7), we found ourselves approached by a very friendly police officer at 10.30pm sharp like everyone else before us on this site. He brought us to the waiting area of Terminal 1, it's the meeting point with rows of seats where we are currently staying. They'll check your flight details at about 11. If you find yourself with nowhere to go you can come here earlier yourself. There don't seem to be many power points so charge your devices ahead of time elsewhere in the airport before they lock down at ~9.

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Tokyo Narita Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

If you are an economy class traveller, you can enter these lounges at Tokyo Narita airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):

Additionally, there are Airline Lounges in both terminals. Check your airline for entry requirements. In Terminal 1, you will find these airline lounges:

  • The Clubhouse - Location: Central Building, 3rd Floor
  • Air France Lounge - Location: No.1 Satellite, 4th Floor (entrance on 3rd floor)
  • ANA Lounge - 3 Locations: South Wing, 1st Floor (international arrivals, domestic departures) • No.4 Satellite, 2nd Floor (entrance on 3rd floor) • No.5 Satellite, 4th Floor (entrance on the 3rd floor)
  • ANA Suite Lounge - 2 Location: No.4 Satellite, 4th Floor (entrance on 3rd floor) • No.5 Satellite, 4th Floor (entrance on 3rd floor)
  • KAL Business Lounge - Location: Terminal 1, Airside, Satellite 2, 3rd Floor, near Gate 26. Lounge Access: Priority Pass.
  • Delta Sky Club - 2 Locations: No.1 Satellite, 4th Floor, (entrance on 3rd floor) • No.2 Satellite, 4th Floor, Concourse B, above Gate 15 (entrance on 3rd floor). Day passes are available. Lounge Access: Pay at the Door (US$ 50) • Priority Pass • Delta Sky Club Membership.
  • United Club - Location: Airside, Satellite 3, gate 31.Showers are available. Lounge Access: Day passes are available for US$ 50 per person.

and airline lounges in Terminal 2:

  • Admirals Club - Location: Main Building, 2nd Floor (entrance on 3rd floor). Day passes are available. Lounge Access: Pay at the Door (US$ 50) • Priority Pass• Admiral's Club Membership.
  • Qantas Business Lounge - Location: Satellite Building, 2nd Floor (entrance on 3rd floor). Lounge Access: Priority Pass • Qantas Club Membership.
  • Cathay Pacific First and Business Lounge - Location: Main Building, 4th Floor (entrance on 3rd floor)
  • Dynasty Lounge - Location: Main Building, 2nd Floor (entrance on 3rd floor)
  • Sakura Lounge - 2 Locations: Domestic Terminal, 3rd Floor (entrance from 2nd floor) • Main Building, 2nd Floor (entrance on 3rd floor) • Satellite Bldg., 2nd Floor (entrance on 3rd floor)
  • JAL First Class Lounge - 2 Locations: Main Building, 3rd Floor • Satellite Building, 3rd Floor

» Buy a Lounge Pass

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Airport WiFi / Internet

Free WiFi is available at Tokyo Narita Airport. Connect to the "narita-airport-free-wifi" network.

Additionally there are coin-operated internet kiosks available at various locations throughout the terminals.

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Airport Hotels

If sleeping in Narita Airport does not appeal to you, there are hotels near the airport:

  • Day Rooms - If you are in transit, there are day rooms with showers are available on an hourly basis. Rates: 1,500 yen per hour (Single) and 2,400 yen per hour. Includes: towels, shampoo, soap, hair dryer.
    Terminal 1: Airside, Central Building, 3rd Floor, (Hours: 7:00AM-9:00PM).
    Terminal 2: Airside, Main Building, 3rd Floor (Hours: 7:00AM-9:30PM).
  • Nine Hours Narita Airport - This capsule hotel has 24-hr check-in and reception. Capsule sleep pods are located at Terminal 2,on the multi-story Car Park P2, B1F. Rates start at 3900 JPY for overnight, 1500 JPY for first hour of day use room (500 JPY every hour after), and 1000 JPY for shower use only (shower is free to overnight and day use guests).
  • Narita Airport Rest House - (5 min from the airport) Free shuttle departs every 20 minutes and runs between both terminals and the hotel from 6:20AM to 11:15PM. Day rooms available from 9:00AM to 5:00PM for rates starting at 4500 JPY.
  • Narita Tobu Hotel Airport - (5 min from the airport) Located adjacent to the airport. Free roundtrip airport shuttle bus available.
  • Hotel Nikko Narita - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 33 at Terminal 2/1F and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:40AM to 12:30AM.
  • Marroad International Hotel Narita - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 27 at Terminal 2/1F Arrival Lobby and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:30AM to 11:25PM.
  • Toyoko Inn Narita Kuko - (10 min from the airport) Located adjacent to the airport. Free scheduled roundtrip airport shuttle runs to both terminals (bus stop 31B at Terminal 2/1F Arrival Lobby and bus stop 16 at Terminal 1/1F Arrival Lobby). Shuttle operates from 4:50AM to 11:35PM.

To find a cheap room, there is a list of hotels near Narita Airport on Tripadvisor that can be sorted by price.

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More Services, Facilities & Things To Do On A Layover At The Airport

tokyo narita airport
photo source: a SleepingInAirports reader
  • ATMs / Cash Machines -
    »Terminal 1: 16 ATMs are located landside (Hours: 6:00AM - 11:00PM) • 2 ATMs are located airside (Hours: 7:00AM - 10:00PM)
    »Terminal 2: 13 ATMs are located landside (Hours: 6:00AM - 11:00PM) and 1 ATM is located airside (Hours: 7:00AM - 10:00PM)
  • Car Rentals - Mazda • Nippon • Nissan • Toyota • and more. Bus Stop Locations: Terminal 1 (Central Building, 1st Floor, Arrivals • North Wing, 1st Floor, Arrivals) and Terminal 2 (Main Building, 1st Floor, Arrivals)
  • Changing Rooms - If you have arrived from a trans-Pacific flight and would like to change into some fresh clothes, the airport has change rooms. Locations: Terminal 1, 4th Floor Departures • Terminal 1, 3rd Floor Departures • 1st Floor Departures • Terminal 2, Main Building, 3rd Floor, Departures • Terminal 2, Main Building, 1st Floor, Arrivals.
  • Children's Play Areas - Terminal 1: Airside, 3rd Floor • Terminal 2: Airside, Main Building, 2nd Floor
  • Cultural Activities - Special cultural activities are held throughout the year at special times. You will have to check with the information desk if there are any activities on the day that you are inside the terminal. During these activities you can become familiar with Japanese culture by participating in a hands-on Kokeshi and Origami making session. Location: Terminal 2, Airside, 5th Avenue. Traditional armour wearing and print making activities are held before security. Location: Terminal 2, Skyrium.
  • Currency Exchange - There are many foreign exchange offices located airside and landside in both terminals. Hours: vary (none are open 24 hours).
  • Food & Drinks - At the time of this update, there are no 24-hour food and beverage concessions available at this airport. There are however 2 convenience stores that are open 24 hours. 7 - Eleven is located in Terminal 2, Basement Concourse • Lawson can be found in Terminal 1, Basement Concourse.
  • Information Desk - There are eight Information Desks available: four desks at Terminal 1 and four desks at Terminal 2. Hours: unknown.
  • Luggage Storage & Lockers -
    » Terminal 1: GPA - Landside, North Wing, 1st Floor, Arrivals (Hours: 7:00AM - 10:00PM) • South Wing, 1st Floor, Arrivals (Hours: 6:30AM - 10:00PM).
    »Terminal 2: Narita International Airport Promotion Foundation - Landside, Main Building, 3rd Floor Departures (Hours: 7:00AM - 10:00PM) • GPA - Landside, Main Building, 1st Floor Arrivals (Hours: 6:30AM - 10:00PM) • JAL ABC Inc - Landside, Main Building, 1st Floor, Arrivals (Hours: 7:00AM - 10:00PM). Rates: 300, 500 or 800 yen per item per day depending on size; same rate each day thereafter.  A standard-sized suitcase is charged at 500 yen per day.
    Additionally, you can find lockers in the following areas:
    »Terminal 1: Landside, North Wing, 4th Floor, Departures • South Wing, 4th Floor, Departures • Central Building, 1st Floor, Arrivals
    »Terminal 2: Landside, Main Building, 3rd Floor, Departures
    Rates: 300, 400 or 500 yen per day
  • Mobile Charging - Information not available
  • Observation Deck - Location: Terminal 1, Central Building, 5F and Terminal 2, Main Building,4F
  • Oxygen Bar - Oxygen Lounge JUKO: Terminal 1, Airside, Central Building, 3rd Floor (Hours: 11:00AM - 8:00PM). Rates: 600 yen (10 minutes).
  • Pet Hotel - For locals who need a place to leave their pets while they travel, there is a pet hotel at the airport. The Pet Inn Royal is located in the basement of the Terminal 2 Carpark. Hours: open 24 hours.
  • Pharmacy - There are 9 pharmacies located in both Terminal 1 and 2. Most are open from 8:00AM - 9:00PM.
  • Portable DVD Rental - If you forgot yours at home, you can rent them at TSUTAYA. Location: South Wing, 4th Floor, Departures. Hours: 7:00AM - 9:00PM. They can be dropped off at SKY Cellular (landside)
  • Rest Zones - Information not available
  • Showers - Locations: Terminal 1, Airside, Central Building, 3rd Floor (Hours: 7:00AM - 9:00PM) • Terminal 1, Landside, South Wing, 2nd Floor (Hours: 7:00AM - 9:00PM) • Terminal 2, Airside, Main Building, 3rd Floor (Hours: 7:00AM - 9:30PM) • Terminal 2, Landside, Main Building, Basement, 1st Floor (Hours: 7:00AM - 9:00PM). Rates: 1,000 yen for 30 minutes. 500 yen each 15 minutes after. Shampoo, body soap, towels and hair dryers are provided. Showers are also available at the Nine Hours capsule hotel. [ see Airport Hotels above ]
  • Silence Room - There are two Silence rooms that are Intended for peace and tranquility for quiet time, meditation, or prayer. Locations: Terminal 1, 5th Floor. Hours: 6:00AM - 11:00PM • Terminal 2, Main Building, 1st Floor. Hours: 6:00AM - 11:00PM.
  • Smoking - There are 14 designated smoking areas in Terminal 1 and 19 areas in Terminal 2.

Airport Sleeping Policy

Sleeping in airports is generally frowned upon in all Japanese airports. While the terminal is open, you will likely be approached by a security officer who will ask to see your travel documents. This is from the Narita Airport web site: "Aircraft operating hours is between 6:00 a.m. and 11:00 p.m.. Customers are not permitted to remain in the passenger terminals outside aircraft operating hours. However, under special circumstances, for example when an aircraft arrives after public transport stops operating, customers may be allowed to sleep in designated areas. Moreover, customers catching early morning flights are advised to use nearby hotels and accommodations around the airport."

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Airport Hours

The airport is open 24 hours.

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Airport Transportation: Getting To/From The Airport

Bus

Passengers looking to use buses from the airport to Tokyo and the rest of the country have a bewildering array of companies, schedules and costs to choose from. Tickets and information are available directly from your bus service provider of choice, but tickets for some buses departing from Terminal 3 can be purchased in the bus stop area at that terminal. Bus stops are located in front of each terminal, so check with your service provider to see which terminals your bus will access. For general bus information, go to http://www.narita-airport.jp/en/access/bus/index.html

Car Rental

Toyota, Nissan, ORIX and Times Car Rental operate onsite at Terminal 1 Central Building (1st floor Arrivals), Terminal 1 North Wing (1st floor Arrivals) and Terminal 2 Main Building (1st floor Arrivals).

Hotel Shuttles

Several area hotels provide airport transportation service as a courtesy to their guests. The hotel shuttles can be found outside Terminals 1 and 2 on 1F. Here are a few hotels offering airport shuttle service:

  • Narita Airport Rest House - Shuttle Hours: 6:20AM - 11:15PM, every 20-25 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Narita Tobu Hotel Air Port - Shuttle Hours: 5:00AM - 11:05, every 30 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #25).
  • Marroad International Hotel Narita Airport- Shuttle Hours: 4:30AM - 12:20PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #27).
  • Toyoko Inn Narita Kuko - Shuttle Hours: 4:50AM - 12:35PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B).
  • Hotel Nikko Narita - Shuttle Hours: 4:40AM to 12:30AM, departs every 20 minutes. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #33).
  • Hilton Tokyo Narita Airport Hotel - Shuttle Hours: 4:45AM - 10:30PM, departs every 15 - 20 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Hotel Sky Court Narita - Shuttle Hours: the shuttle departs on a schedule between 6:45AM - 10:35PM. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Radisson Hotel Narita - Shuttle Hours: 7:00AM - 9:20PM, every 30 -70 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #33).
  • International Garden Hotel Narita - Shuttle Hours: 4:30AM - 10:30PM, every 20-30 minutes depending on the time of day. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #26).
  • Narita Kikusui Hotel - Shuttle Hours: 6:30AM - 10:05PM, departs every hour. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B).
  • Richmond Hotel Narita - Shuttle Hours: The shuttle operates approx. 9 times per day on a set schedule (6:40/8:00/9:20/10:30/11:40/16:10/17:20/18:35/19:40). Space cannot be reserved and is on first come first serve basis. Airport pick-up locations: Terminal 1 (1F, Bus Stop # 16) and Terminal 2 (1F, Bus Stop #31B)

Inter-Terminal Transportation

The airport offers free shuttle bus service between the terminals from 5:00AM - 10:30PM. Shuttles between Terminal 1 (Bus stop 6, 1st floor) and Terminal 2 (Bus stops 8 and 18, 1st floor) run on 7 - 10 minute intervals during peak times (20 minute intervals off-peak). Passengers needing to transfer between Terminals 2 and 3 can do so by 15-minute walk via access corridor or by shuttle bus. Shuttle buses traveling from Terminal 1 to other terminals stop at Higashi Narita Station along the way.

Taxi

Standard and fixed fare taxis are available at taxi stands in front of all three terminals. Standard taxis run on a meter, and fixed fare taxis charge a flat rate according to zoned service area. Advanced reservation not required.

Train

The airport is served by the Skyliner Access Express (Narita Sky Access Line); Morning Liner, Evening Liner and Rapid Express (Keisei Main Line); Narita Express (JR Line) and some special rail services along the Keisei Main Line. Tickets are sold at Rail and Bus Ticket Counters in Terminals 1 and 2, or the ticket vending machines at Terminal 3. Trains operate at Terminal 1 Narita Airport Station (B1F) or Terminal 2 Airport Station (B1F). For a list of schedules, visit the Tokyo Narita Web site.

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Last Updated: 21 January 2016

The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.

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