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Amsterdam Schiphol Airport

amsterdam airport guide

In this section you will find traveller airport reviews as well as our Amsterdam Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

Go to the Schengen Terminal, then move to the Holland Boulevard and upstairs (just above the museum/library) at the left there are around 100 leather sofa sleepers. Sort of reclined (nearly fully!) seats. Very comfortable. And 100 quiet. Recommended! - Quadur

Featured Review

amsterdam airport
by holdfast

by a Guest Reviewer
August 2014 - I tend to go the cheaper side of things and sleep at airports in between flights or before an early flight instead of booking hotels so I have experienced a variety of sleeping conditions around the world but Amsterdam I too had high expectations for. I knew it was a well catered airport however if you try to stay landside, which I did as I wasn't able to stay on the inner airport side, you will be in for a long night! There are a variety of benches you can choose from, the problem however arises from the security guards there. They do not allow you to sleep or move from an upright position, you can not lay down otherwise they will remove you. A bunch of us ended up having to fight for our right to sleep there and prove that we had forwarding flights from Amsterdam. The funniest bit however was when they wanted us to prove that we actually intended to board the flights, and implied that we would much prefer to spend the rest of our lives sleeping on the concrete floor. Try to stay airside if you can manage it, or risk being woken up every 15 minutes and removed.

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Amsterdam Schiphol Airport Guide

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

If you are an economy class traveller, you can enter these lounges at Alghero airport either by purchasing a day pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):

» Buy a Lounge Pass

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Airport WiFi / Internet

Free WiFi is available at Amsterdam Schiphol airport for an unlimited amount of time. Connect to the "Schiphol_Airport_Wi-Fi" and select 'Free Wi-Fi'. If you want to stream music/videos, upload photos or connect to your work network (via VPN) a Premium Wi-Fi is also available which is faster than the Free Wi-Fi and ideal for more demanding tasks.

Additionally, Internet Centres are located Departure Lounges 1, 3 and 4 • Airport Park (Pier D, level 2) • Piers C and D (level 1) • Schiphol Plaza (La Place). There is a fee to use the terminals in these areas.

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Airport Hotels

If sleeping in Amsterdam Airports does not appeal to you, there are transit hotels inside Schiphol Airport as well as hotels at the airport (but outside the terminal):

  • Mercure Schiphol Terminal - Located after Customs in the transit area of Lounge 3, 1st floor. Access via entry point between Gates E & F. From outside the airport, go through Departures Hall 3 and pass through security between check-in desk 22 and 23. Day rooms are available from 10am to 7pm. You must have a passport and ticket for a flight departing same or next day.
  • Yotel - Located in the airside/transit area of the main terminal, Lounge 2, near Pier D. Day use rooms are available in 4 hour blocks. Please note: This hotel is closed until August 2015, due to renovations.
  • Sheraton Hotel - (2 min from the Arrivals Hall via covered walkway) Direct, easy access from baggage claim. Day rooms available from 8am to 6pm. No airport shuttle
  • Hilton Hotel - (7 min walk from the airport terminals via covered walkway) The hotel is an easy walk from the main terminal, or you can take the free shuttle bus from bus stop A13 (Schiphol Plaza), which runs from 6am to 11pm.
  • citizenM hotel - (4 min walk (6 min by moonwalk) from Arrivals Hall 4) A trendy budget hotel within a short walk of the airport. No airport shuttle
  • Ibis Budget Amsterdam Airport - (7 min from the airport) Free airport shuttle available

To find a cheap room, there is a list of hotels near Schiphol Airport on Tripadvisor that can be sorted by price.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs - Yes (airside and landside).
  • Babycare Lounge - Parents can take care of their babies, bathe them, feed them or let them have a nap in one of the seven bed cabins which also include a comfy spot for the parents. Location: Holland Avenue (between Lounges 2 and 3). Hours: 6:00AM - 10:00PM.
  • Business Services
    • Airport Business Point is a waiting lounge at Schiphol Plaza where you wait for business associates or drivers. Location: Arrivals Hall 2. Hours: 9am - 6pm.
    • Conference Rooms - Exchange Avenue offers business travellers the ability to rent conference halls and boardrooms. Location: Departures Level 1, 3rd Floor.
  • Car Rentals - Avis • Budget • Europcar • Hertz • National • Sixt. Location: Schiphol Plaza, behind the Arrivals Hall.
  • Casino - Why pay for a hotel room, when you can just as easily blow your money at the casino. Only at the casino do you actually have a chance of leaving with more money than you came in with. Location: Room 2, between Gates E and F. Hours: 630am- 730pm
  • Children's Play Areas - Kids Forest is a forest-like play area where your kids can run around and burn off some steam before getting on the flight. Hours: Holland Boulevard.
  • City Tours - There is a tour company located in the terminal that offers tours in between flights. The stopover excursions are 2-3.5 hours in duration. See more sightseeing options for longer transits below.
  • Cots - In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email I receive about this, I'll also let you know that cots cannot be "reserved" and I don't know where they are kept.
  • Currency Exchange - Yes (airside and landside).
  • Fitness and Spa - The Sheraton Fitness & Spa offers a day pass that allows you unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Centre. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 11:00AM - 6:00PM.
  • Food & Drinks - While there are MANY food and drink options at Schiphol airport, I've only listed the facilities that are open 24 hours:
    • Landside: Burger King (Plaza Schiphol) • Dutch & delicious (Arrivals 2) • Grand Cafe Plaza (Arrivals 3) • Juggle Juice Bar (Arrivals 3) • Le Place Express (Arrivals 1) • Le Place Restaurant (Plaza Schiphol) • Starbucks (Plaza Schiphol)
    • Airside: Starbucks (Lounge 1)
  • Library - This is the world's first airport library inside. In addition to books, you can read or listen to music on the iPads. Rate: free.
  • Luggage Storage & Lockers - You can store your bags in the luggage lockers for up to 7 days. Locations: Lounge 1, Lounge 2, Lounge 3, Lounge D - pier, Arrivals 3, Kelderplein. Rates: depends on the size of the locker - from EUR 6.00 per 24 hours to EUR 11.50 per 24 hours.
  • Massages
    • Chair Massages - You keep your clothes and sit comfortably in an ergonomically designed chair while your shoulders, head, neck, back, arms and hands are treated. Rates EUR 16.50 (10 minutes) or EUR 27.50 (20 minutes). Location: Airside, Holland Boulevard. Hours: 8:30 am - 7:00 pm.
    • Massage-O-Matic - special unit that includes a shiatsu massage chair and relaxing with music. Duration: 8 minutes. Location: Near the window in Room 2, between Pier D and E (next to the bar). Rate: EUR 4
    • Back to Life Massage - chair or foot massages. Location: Holland Boulevard. Hours: 7am - 7pm. Rates: € 16.50 (for 10 minute massage)
  • National Museum - The Rijksmuseum Amsterdam Schiphol contains a permanent exhibition of ten works of old master from the Golden Age. Location: Airside, on Holland Boulevard, between the E and F Pier. Hours: daily from 07:00am-20.00pm. Rate: free.
  • Panorama Terrace - The Panorama Terrace offers a great view of the aircraft and tarmac. Location: between Arrivals 1 and 2 and 3. Hours: 9am - 5pm (Winter) and 7am-8pm (Summer).
  • Pharmacy - If you need some last minute medical supplies or prescription, there is a pharmacy located in Arrival Hall 4. Hours: 7:00AM - 10:00PM.
  • Prayer Rooms - There is a Meditation Centre is that is open to all religions. The facility includes a library with text books of various religions in different languages. Church service is held Sunday at 11:00am. Location: Airside. Hours: 9:00AM - 5:00PM.
  • Rest Zone - The airport has 5 rest zones with reclining relaxation chairs. Locations: Gates D, Two locations near Gates E (upstairs), Near the entrance to Gate D (upstairs), Near the entrance to Gates C. Rate: Free
  • Shower - There are a few areas in the terminal where you can enjoy a shower. Locations: Mercure Hotel, Airside, Lounge 3, 1st Floor • Yotel, Airisde, Lounge 2, near Pier D). Rates: € 15.00 (including soap, shampoo, shower cap, towels, hair dryer and drink). Location: Hours: 24 hours. A reader tells me that there is a free shower  on the first floor, midway between lounge 41 (Menzies/Servisair lounge) and 42 (British Airways lounge). Tim says "you have to take your own towel, soaps, shampoos etc, but the shower head pressure and temperature is good."
  • Smoking Rooms - Smoking is not permitted inside the terminal except in designated smoking rooms near the food concessions located airside. There are designated smoking areas outside the terminal.
  • Spa - See "Fitness & Spa" above
  • Theatre - The XD Theatre show a variety of 3D movies. Duration: 4-5 minutes. Location: Schiphol Plaza. Hours: 7am - 10pm.Rate: €5
  • Weddings - At first I thought this was a joke. However, it is true....you can have your dream wedding at the airport with the tarmac as your stunning backdrop.

More things to do away from the airport with more than 4 hour transit:

  • Museums: Rijksmuseum, Van Gogh Museum, Anne Frank House, Zaanse Schans
  • Keukenhof, to view the tulip displays in Spring
  • Madurodam, the minitaure city is open 365 days
  • Delta Works, Canal trips and the village of Giethoorn
  • Aviodrome, the National Aviation Theme Park
  • The Floating Dutchman, a bus ride on the water. Departures: 10am, 1pm and 4pm (Wed - Sun)

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Airport Hours

The airport is open 24 hours.

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Airport Transportation: Getting To/From The Airport

Bus/Coach

Airport Schiphol has an extensive network of direct bus lines. Passengers on all lines embark and disembark at Schiphol Plaza (directly in front of the Arrival and Departure Halls).

The most important connections are Amsterdam City Centre: line 197/Amsterdam Airport Express  departs  every 15 minutes to the city centre of Amsterdam. More info: www.bus197.nl

Trains

Schiphol station is directly below the airport. Via Schiphol Plaza, you can walk straight to the departure or arrival hall.

You can travel on NS (the Dutch Railways) with either a single-use chipcard or an OV-chipkaart. Both available from yellow ticket machines with the blue overhead sign reading ‘traintickets’.

Ticket machines are located near the platforms at Schiphol Plaza. Tickets (for domestic and international travel) are also available from the Ticket- and Service desks, which are situated close to the red/white-checked cube at Schiphol Plaza. For more info: www.ns.nl/en.

Night train: If you are departing/arriving at night or in the early morning, the NS night network could be the answer. Night trains travel once an hour.

Intercity direct: The Amsterdam Airport City Centre Train travels between Schiphol, Amsterdam CS, Rotterdam CS and Breda. The Intercity direct service reaches destinations faster than domestic trains.

Taxis

Taxis are available from Schiphol to your chosen destination/hotel. If you opt for the combined travel option (shared taxi), the transportation time will not exceed 1.5 times the direct travel time.

Car Rentals

There are a host of well known car rental agencies available to hire a vehicle. Avis • Budget • Europcar • Hertz • National • Sixt. Location: Schiphol Plaza, behind the Arrivals Hall.

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Quick Tip

Amanda C on Facebook: " they woke us up at 5am and asked us to move to the black chairs...your not allowed to be laying down after 5am."

We Need Your Feedback!

The SleepingInAirports community depends on travellers, like you, to share their airport experiences through airport reviews and survey responses. If you had a good or bad experience at Amsterdam Schiphol Airport, tell us about it!

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Last Updated: 22 March 2015

The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.

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