Amsterdam Schiphol Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

• Aspire Lounge (No.26) – Location: Terminal 1, Airside. Schengen flights only. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
• Aspire Lounge (No. 41) – Location: Terminal 3, Airside, Panorama Deck on the 3rd Floor. Non-Schengen flights only. Showers are available ($). Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
• British Airways Lounge – Location: Airside, Non-Schengen zone, 3rd Floor in Lounge 40.  Lounge Access: Lounge membership programs.
• KLM Crown Lounges – Locations: Airside, Lounge 1, Schengen Area, 2nd Floor, opposite D Pier • Airside, Non-Schengen, 2nd Floor, opposite F pier.  Lounge Access: Pay at the Door (EUR 50/Schengen Crown Lounge or EUR 65/Non-Schengen Crown Lounge) • Lounge membership programs.
• Privium Club Lounge Departures.  Location: Landside, between Departures 1 and 2, after check-in area 9.  Hours: 5:30AM – 9:00PM.  Lounge Access: Pay at the Door (€ 50) • Airport Membership.
• Privium Club Lounge West. Location: Airside, Holland Boulevard, Pier E, behind Dutch Bar & Kitchen (non-Schengen).  Hours: 5:30AM – 9:00PM.  Lounge Access: Pay at the Door (€ 60) • Airport Membership.
• Privium Express Lounge.   Location: Airside, Lounge 1, 2nd Floor, before D-Pier (Schengen).  Hours: 5:30AM – 1:00PM.  Lounge Access: Pay at the Door (€ 40) • Airport Membership.

Airline Lounges

In addition to the British Airways and KLM Crown Lounges that are accessible through memberships and day passes, if you are a First/Business Class/Star Alliance elite status traveller you may also have access to the Star Alliance listed below.

• Star Alliance Lounge – Location: Airside, Schengen Area, 3rd Floor, next to Gate D.

Related Pages: Amsterdam Schiphol Airport Lounges

Amsterdam Airport Hotels, Sleep Pods & Day Rooms

Quick Facts

Nearest Hotel:  Inside the Airport
Sleep Cabins or Pods: Yes
Day Rooms: Yes
Nearby Hotels with Free Shuttles: Yes

When the prospect of sleeping on the floor or in a chair is giving you nightmares, there is good news for those of you who are looking to sleep at Schiphol Airport in comfort.   If you are on a layover, you don’t have to go through security as there are two transit hotels offering both short-term and overnight rates. Sleep pods, perfect for single travellers seeking some privacy, are also available. A number of nearby hotels can be found within walking distance or connected by free airport shuttles.

With Covid restrictions constantly changing, we recommend that you confirm shuttle availability prior to booking and/or prior to your arrival.

In Transit Mercure Schiphol Terminal – Located after Customs in the transit area of Lounge 3, 1st floor. Access via entry point between Gates E & F. From outside the airport, go through Departures Hall 3 and pass through security between check-in desk 22 and 23. Day rooms are available from 10:00AM to 7:00PM. You must have a passport and ticket for a flight departing same or next day.  » Check Rates

In Transit YotelAir – Located in the airside/transit area of the main terminal, Lounge 2, near Pier D. Day use rooms are available in 4 hour blocks. There are also shower facilities that can be rented for 15,00€. Due to renovations inside the terminal, be advised that there may still be some construction noise.  » Check Rates

In Transit Sleep Pods – Once you are airside (Concourse D, at XpresSpa), there are GoSleep pods for sleepy travellers to get some zzzz’s. Rates: unknown.

At Airport Sheraton Hotel – (2 minute walk from the Arrivals Hall via a covered walkway) Direct access from baggage claim. Day rooms available from 8:00AM to 6:00PM. No airport shuttle.  » Check Rates

At Airport Hilton Hotel – (7 minute walk from the airport terminals via covered walkway) The hotel is an easy walk from the main terminal.  » Check Rates

At Airport citizenM hotel – (7 minute walk from Arrivals Hall 4) A trendy budget hotel within a short walk of the airport. No airport shuttle.  » Check Rates

More hotels near the airport with free airport shuttles

• Ibis Budget Amsterdam Airport – A free airport shuttle departs approx. every 20 minutes from 4:07AM – 1:15AM. » Check Rates
• NH Amsterdam Schiphol Airport –  A free 24-hour airport shuttle is available.  Contact the hotel directly to book shuttle.  » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Schiphol Airport that can be sorted by price, distance, traveller rating and popularity.

Rest & Relaxation Zones

The airport has 5 rest zones with reclining relaxation chairs. Locations: Gates D, Two locations near Gates E (upstairs), Near the entrance to Gate D (upstairs), Near the entrance to Gates C. These locations may have changed during the recent renovation. Rate: Free.

Take precaution even when sleeping in the rest zones.  In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them.  Protect and lock your bags as you would sleeping elsewhere in public.

Airport WiFi / Internet and Mobile Charging

WiFi

Free WiFi is available at the airport in 4 hour increments. Connect to the “Airport_Free_Wifi”. Once your 4 hours is up, you can re-join the network to start another free session. If you want to download or stream movies or files, a premium service is available for a fee, payable by credit card, debit card or vouchers purchased in the airport.

For travellers without their own mobile devices, computers with internet access are available for use in the Internet Centres. Your first 5 pages of printing are free. Locations: Airside – Pier C • Pier D • Lounge 1 • Lounge 2 • Lounge 4 • On the Holland Boulevard.

Mobile Charging

Charge your laptop while you get a little work done, by using one of the many work stations located throughout all airport departure lounge areas, as well as Piers C and D. Each workstation offers compact work space with built-in power outlets for charging. Charging stations are also available next to the blue or white payphones located throughout the airport.

More Services, Facilities & Things To Do On A Layover At The Airport

Business Services

• Conference Rooms – Exchange Avenue offers business travellers the ability to rent conference halls and boardrooms. Location: Departures Level 1, 3rd Floor. Hours: 8:00AM – 5:00PM (Mon – Fri).
• Work Stations – Set up your own office space at one of the work stations available for passengers. Free to use, the desks come equipped with power outlets. Locations: throughout all airport departure lounge areas, as well as Piers C and D.

Communications

• SIM Cards – Communicate cheaper and easier on your mobile phone with the purchase of a local SIM card. SIM cards are available for sale in the Airport Telecom Shop or at the Service Point.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – Feed and care for your baby in privacy and comfort in the Baby Care Lounge. Changing tables, seven infant bed cabins, wash basins, comfy seating and other amenities are available. Location: On Holland Blvd., between Departures Lounges 2 and 3. Hours: 6:00AM – 10:00PM.
• NEMO Science Museum – Kids will enjoy visiting the NEMO Science Museum where 8 interactive stations are available to learn about technology and science. Hours: open 24 hours.

Fitness

• Fitness – Temporarily Closed – The Sheraton Fitness & Spa offers a day pass that allows you unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Centre. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 11:00AM – 6:00PM.

Food & Drinks

• Food concessions throughout the airport operate with varying schedules.  These options are open 24 hours.  More may open up with reduced Covid restrictions:
  • Landside – Health Food Wall (Plaza) • Grand Cafe Plaza (Plaza).
  • Airside – Amsterdam Bread Company (Lounge 2) • Mediterranean Sandwich Bar (Lounge 1) • Starbucks (Lounge 1) .

Luggage

• Luggage Storage & Lockers – Lockers are available before and after security.  You can store items for up to 7 days. Locations: Holland Boulevard (Airside) • Lounge 1 (Airside) • Lounge 2 (Airside) • Lounge 3 (Airside) • Kelderplein (Landside). Rates: € 8 per 24-hour period. Longer luggage storage is available up to 30 days in the Baggage Storage Area. Location: Arrivals Hall, Landside, basement level of the airport. Rates are €2.50 – €12.00 depending on size. Location: Landside, baggage depot between Arrivals 1 and 2. Hours: 6:30AM – 10:30PM.
• Luggage Wrapping – Protect your luggage and its contents with Seal & Go shrink foil for a fee of € 12 per bag (or more for oversized bags). Location: Departures Hall 3, near hallway to Departures 2 (Hours: 5:00AM – 10:00PM) • Departure Halls 3, near Door C (Hours: 7:00AM – 2:00PM).

Medical Services

• Medical Services – Urgent and emergency medical care is available 24 hours a day at the First Aid Post. The First Aid Post also has its own pharmacy, located conveniently inside of the clinic, and a travel clinic (read Travel Clinic section below for details). You can enter the First Aid Post from its landside entrance in Departures Hall 2, one level above Check-In Desk 16, or its airside entrance on the 2nd floor of Lounge 2.
• Pharmacy – The Apotheek can be found Landside in Arrivals 1. Hours: 7:00AM – 10:00PM. A pharmacy is also available onsite in the First Aid Post for patients of the clinic, open 24 hours.
• Travel Clinic – Medical advice and required vaccines for your destination are available at the First Aid Post Travel Clinic. Contact the travel clinic at least 4 weeks in advance, as some vaccines need to be given weeks before the journey in order to be effective. Location: At the First Aid Post. You can enter the First Aid Post from its landside entrance in Departures Hall 2, one level above Check-In Desk 16, or its airside entrance on the 2nd floor of Lounge 2. Hours: 24 hours.

Membership Service

Travellers who use Schiphol frequent may want to consider a Privium Plus membership.  Benefits include priority parking, fast security and passport checks, Business class check-in regardless of class of service flown, and lounge access.  Membership can be purchased by any traveller regardless of class of service flown.  An annual membership is € 235 including VAT.  Visit the Schiphol web site for more information.

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Airside and Landside. Schiphol also offers the first bitcoin machine in Europe. Exchange your remaining remaining euros for bitcoins or erhereum (maximum redeemable amount is 100€). Location: Landside, Plaza.
• Banking Services – ABN AMRO offers full-service banking and foreign currency exchange at kiosks located throughout the airport. Some ABN AMRO ATMs dispense foreign currency. The ATM in Plaza only dispenses Euro. Hours: Vary, with most ABN AMRO desk locations open from 6:00AM – 9:00PM.
• Currency Exchange -GWK Travelex offers foreign currency exchange and foreign currency ATMs in these locations:
  • ABN AMRO – Locations: Landside Arrivals 1 • Arrivals 3 • Arrivals 3. Airside: Lounge 1 • Lounge 2 • Lounge 3. Hours: varies by location.
• TAX Refunds – If you live outside of the EU your purchases may qualify for a tax refund.  Refunds are processed through Global Blue, Planet& Innova.

Prayer

• Prayer Rooms – Pray or meditate in the peaceful interfaith, non-denominational Meditation Centre. Amenities include an onsite library with religious books in different languages. Rotating Anglican, Roman Catholic, and Protestant church services are held daily at 11:00AM. Location: Airside, Lounge 2, near the E Pier. Hours: Open 24 hours. The Meditation Centre office is open 9:00AM – 5:00PM.

Rest & Relaxation

• Airport Park –  Enjoy a touch of the great outdoors from inside! Loungers, bean bag chairs, and exercise bikes are available in this green and leafy lounge. A pre-recorded birdsong adds to the relaxing atmosphere. Rate: Free Location: Airside, Lounge 1.  Hours: 9:00AM – 5:00PM.
• Cots – In the event of bad weather or event resulting a massive flight cancellations, the airport has a limited supply of cots for stranded travellers.  Availability may have been affected by Covid.  If you are stranded during a weather delay, contact an airport employee to find out when the cots are located.
• Hotels – see the “Airport Hotels” section above.
• Lounges – see the “Airport Lounges” section above.
• Massages
  • Massage-O-Matic – Enjoy a shiatsu massage chair which features relaxation with music. Duration: 5 minutes. Location: Landside: Arrivals 4. Airside: 6 different locations. Rate: 2,00€.
  • XpresSpa – Stop by to enjoy a short 15 minute or long 30 minute chair massage. Facials, manicures, pedicures are also available. Locations: Airside, D Pier, Level 1 • Airside, Lounge 2, Level 2 • Airside, Lounge 3, Level 1. Hours: all locations open 7:00AM – 2:00PM.

 

Shopping

• Duty Free & Shopping – Tax-free shopping is available at all airside shops for all passengers. Prices are generally lower here than they are most other stores in the Netherlands. Exceptions to the rule are books, magazines, and flowers, for which all passengers pay tax, and tobacco products, which are tax-free only for passengers (boarding pass required). In addition, you will find many shops to pass the time while at the airport.

Showers & Spa

• Shower – There are a few areas in the terminal where you can enjoy a shower:
  • Mercure Hotel – Location: Airside, Lounge 3, Upper Level, piers F, G and H (opposite KLM Crown Lounge). Rate: € 19,50 (including towels and toiletries).
  • YotelAir – Location: Airside, Lounge 2, Upper Level, piers D and E (opposite the M&M’s store). Two shower cabins are available. Rates: € 17.50 for up to 45 minutes (including towels and toiletries).
• Spa & Salon Services – There are a few spas and salons at Schiphol Airport:
  • XpresSpa – Manicures, pedicures, facials, massages and other express services are available at XpresSpa. Locations: Airside, D Pier, Level 1 • Airside, Lounge 2, Level 2 • Airside, Lounge 3, Level 1. Hours: all locations open 7:00AM – 9:00PM.
  • Sheraton Fitness & Spa – The Sheraton Hotel offers a day pass that allows non-guests unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Centre. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 11:00AM – 6:00PM.
  • Coiffure En Vogue – En Vogue – Update or clean up your look with a fresh hairstyle. Location: Landside, Arrivals 1, Plaza. Hours: 9:00AM – 7:00PM (Mon – Fri) • 9:00AM – 5:00PM (Sat) • Closed (Sun).

Smoking

• Smoking Rooms – Smoking is only permitted in designated areas outside the terminal.  You will need to light up before passing through security at Jan Dellaerplein on the Plaza/Arrivals level, between Doors D & E.

Things to do on a Layover

• Casino – Why pay for a hotel room, when you can just as easily blow your money at the casino. Only at the casino do you actually have a chance of leaving with more money than you came in with. Location: Room 2, between Gates E and F. Hours: 6:30AM – 7:30PM.
• Library – This is the world’s first airport library inside. In addition to books, you can read or listen to music on the iPads. Rate: free.  Location: Airside, Holland Boulevard.  Hours: 24 hours.
• National Museum – The Rijksmuseum Amsterdam Schiphol contains a permanent exhibition of ten works of old master from the Golden Age. Rate: free.  Location: Airside, on Holland Boulevard, between the E and F Pier. Hours: 24 hours.
• Panorama Terrace – The Panorama Terrace offers a great view of the aircraft and tarmac. Location: between Arrivals 1 and 2 and 3. Hours: 9:00AM – 5:00PM (Winter) and 7:00AM – 9:00PM (Summer).

More things to do away from the airport with more than 4 hour transit:

• Museums: Rijksmuseum, Van Gogh Museum, Anne Frank House, Zaanse Schans
• Keukenhof, to view the tulip displays in Spring
• Madurodam, the minitaure city is open 365 days
• Delta Works, Canal trips and the village of Giethoorn
• Aviodrome, the National Aviation Theme Park
• The Floating Dutchman, a bus ride on the water. Departures: 10:00AM, 1:00PM and 4:00PM (Wed – Sun)

Related Pages: Things to do on a Layover at Amsterdam Schiphol Airport

Airport Hours

The airport is open 24 hours.

Airlines

Amsterdam airport is served by the following airlines: Aegean Airlines • Aer Lingus • Aeroflot • Aeromexico • Air Arabia Maroc • Air Astana • Air Baltic • Air Berlin • Air Canada • Air Europa • Air France • Air France • Air Malta • Air Serbia • Air Transat • American Airlines • Arkia • Austrian Airlines • Balkan Holidays Airlines • Belavia • Blue Air • British Airways • Bulgaria Air • Cathay Pacific • China Airlines • China Eastern Airlines • China Southern • Corendon • Croatia Airlines • Czech Airlines • Delta Air Lines • EasyJet • Egyptair • El Al Israel Airlines • Emirates • Ethiad Airways  • Eurowings • EVA Air • Finnair • Garuda Indonesia • Georgian Airways • Iberia • Icelandair • Iran Air • Israir • Jet2.com • Kenya Airways • KLM • Korean Air • Kuwait Airways • LOT • Lufthansa • Middle Eastern Airlines • Norwegian Air • Onur Air • Pegasus Airlines • Qatar Airways •  Royal Air Maroc • Royal Jordanian • Ryanair • SAS • Saudi Arabian Airlines • Singapore Airlines • Sky Express • Sunexpress • Surinam Airways • Swiss • TAP Portugal • TAROM • Transavia • TUI Fly • Tunis Air • Turkish Airlines • Ukraine International Airlines • United Airlines • UR Airlines • Ural Airlines • Vueling • WestJet • Xiamen Airlines.

Airport Transportation: Getting To/From The Airport

Buses

Schiphol Airport served by buses from the city and surrounding regions. Bus stops for all bus lines can be found at Schiphol Plaza, a short walk from Arrivals.  The most notable bus line is Line 397 (Amsterdam Express), for rates, fares and schedules, visit the 9292.nl website.

Car Rentals

AMS Airport is served onsite by the following car rental agencies: Avis • Budget • Enterprise • Europcar • Hertz • Sixt. You can find these agencies in Schiphol Plaza, directly behind Arrivals 3.

Hotel Shuttles

Some hotels near Amsterdam Airport provide their own airport shuttle service: Bastion Hotel Amsterdam Airport • Best Western Amsterdam Airport Hotel • Courtyard Amsterdam Airport • Hampton by Hilton Amsterdam Airport Schiphol •  Ibis Amsterdam Airport • Ibis Budget Amsterdam Airport • NH Amsterdam Schiphol Airport • Park Inn by Radisson Amsterdam Airport Schiphol • Radisson Blu Hotel Amsterdam Airport • Steigenberger Airport Hotel Amsterdam.

See also Airport Hotels above.

Taxi

The airport offers standard taxis, travel taxis (good for groups) as well as business taxis (luxury service). The official taxi rank is located in front of Schiphol Plaza.  For more information, visit the Schiphol Airport website.

Train

Amsterdam Airport has a train station (connections throughout the city as well as connection for long distance travel) located directly below the airport, accessible via Schiphol Plaza and Departure and Arrival Halls. A single-use chipcard or OV-chipkaart can be used to ride on the NS (Dutch Railways), which can be purchased in the train station (see yellow machines with blue signs overhead). “Ticket and Service” desks, located next to the red and white checked cube, provide information and sell train tickets for both domestic and international trains. For fares, routes and schedule, visit the NS website.