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Shanghai Pudong Airport Guide

shanghai pudong airport guide

In this section you will find traveller airport reviews as well as our Shanghai Pudong Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

The airport is very huge and you can find a lot of free spaces both near the check in area and near the gate. - lormayna 

Airport Overview

To help you plan your layover, here is a quick run-down of what travellers have reported to us during their time at Shanghai Pudong Airport.

What to Expect

  • This is a huge, modern airport, with two current terminals. T1 opened in 1999 and houses domestic and international flights. T2 is newer and slightly larger than T2 and houses primarily Air China and Star Alliance members.
  • Some travellers report poor customer service and inefficient security processing. There are lots of rules for travellers, though they aren’t communicated well.
  • Air-conditioning is poor, so you should dress in layovers in case it is warm inside the terminal.
  • Food is expensive and options are limited.
  • WiFi is available. See WiFi in the airport guide below.
  • Transit process can be complicated. One reader says "Air China will not give you second boarding pass until you arrive at PVG, go thru customs, leave arrivals and check back in thru departures."

Where to Sleep

  • Overall it’s not a comfortable airport to spend the night, but there are plenty of spots. Airport staff and security are generally tolerant of overnight travellers trying to sleep at the airport.
  • Landside is a lot less comfortable than Airside, with only a few benches and not much in the way of restaurants or amenities.
  • Most of the benches are cold and have armrests.
  • The arrivals area is quieter, but can be colder in winter with the doors opening frequently.
  • The air conditioning is cold so bring an extra layer.
  • Noise can be a problem in certain areas of the airport. Bring ear plugs or noise cancelling headphones!
  • For uninterrupted sleep, there is an hourly hotel inside T2 and a few hotels near the airport. See Airport Hotels in the airport guide below.

Good to Know

  • Beware of men walking around the terminals trying to sell iPhones.
  • Free water is available in several spots.
  • It seems that economy class travelers can buy a pass and relax in several airport lounges; showers are available in some. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Shanghai Pudong Airport Guide. Send us your airport tips to help us keep this information up to date.


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Shanghai Pudong Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Shanghai Airport does not appeal to you, there are hotels near the airport:

  • Inside Airport T2 Max VIP Hourly Lounge - A helpful reader has let us know there is an "hourly rate hotel" located airside in Terminal 2, 3rd floor of the International Departure Hall, between exit doors 25 and 26. Sleepy transit travellers will be thankful to rest in one of its mini-hotel rooms with en-suite washroom (including shower). Unfortunately, we don't have rates.
  • Dazhong Airport Hotel Shanghai - (5 minute walk from the airport terminals) Located between Terminals 1 and 2, above the Maglev and metro stations.
  • Ramada Pudong Airport Shanghai - (5 minutes from the airport) Free scheduled roundtrip airport shuttle bus available from 4:15AM to 1:10AM (pick-up begins at 7:20AM from T2). Shuttle departs T1 opposite Gate 9 (Arrivals Hall) and departs T2 at Gate 27. For airport pick-up from 1:10AM to 7:20AM, please call 68356166 after clearing customs.
  • Shanghai Airlines Travel Hotel - (5 minutes from the airport) Free shuttle bus.
  • The QUBE Pudong Hotel - (15 minutes from the airport) Free roundtrip airport shuttle service, there are mixed comments from reviewers about shuttle service from the airport, there should be schedule posted somewhere at the airport, Gate 29 is where you should be for pick-up, calling the hotel doesn't appear to be successful. Servive from the hotel to the airport seems to be more favourable.

To see more options there is a list of hotels near Shanghai Pudong Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at the airport, but a Chinese mobile phone number is required, in order to receive an access code via SMS. If you don’t have a Chinese phone number, there are machines located airside that will print an access code for you. Boingo Wireless customers can also connect via hot spots in the airport.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs are available. Foreign bank ATMs in the airport are managed by Hang Seng Bank, Citibank and HSBC Bank. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baggage Trolleys - Yes, available for free.
  • Business Center - If you need to send a last minute fax or copy some documents, you can use the Business Center located in Terminal 1, Arrivals Area (Hours: 6:00AM - 11:30PM) • Terminal 2, Arrivals Area (Hours: 6:00AM - 11:30PM) • Terminal 2, Departure Counter on Island B (Hours: 6:00AM - 10:30PM).
  • Currency Exchange - Yes, available both landside airside throughout the airport.
  • Duty Free & Shopping - Duty-free shopping is available, along with a small variety of retail shops.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. In Terminal 2 (arrivals level), Burger King is open 24/7. Vending machines with drinks and snacks (some serve hot beverages as well) can be found the Arrivals Hall, the Ticket Counter Island in the Departure Hall and in the Boarding Gates Area of T1.
  • Information Desk - Location: Terminal 1: Domestic counter (Departure Gate 3) Hours: 6:00AM - last flight • International counter (Departure Gate 11) Hours: 6:00AM - last flight • Arrivals counter (near Arrivals Gate 7) Hours: 6:00AM - 11:30PM Terminal 2: Domestic counter (Departure Gate 23) Hours: 9:00AM - 7:00PM • International counter (Departure Gate 26) Hours: 9:00AM - 7:00PM • Intermediate counter (Departure Gate 25) Hours: 6:00AM - 12:00AM • Arrivals counter (near Arrivals exit 2A) Hours: 6:00AM - 11:30PM • Traffic Hub Intermediate Walkway (near the maglev station) Hours: 9:00AM - 7:00PM.
  • Luggage Storage & Lockers - Secure luggage storage is available for up to 2 months. Valid photo ID and flight ticket/boarding pass are required, and all luggage is x-rayed before storage. Rates are 10 - 30 yuan per bag for up to 4 hours, 15 - 40 yuan per bag for 4 to 10 hours, and 20 - 45 yuan per bag for 10 to 24 hours. Oversized items are extra. Locations: T1, Departure Hall, between Gates 4 and 5 • T1, Departure Hall, between Gates 10 and 11 • T1, Arrivals Hall greeting area, between Gates 6 and 7 • T2, Departures Hall, near Island A and M • T2, Arrival Hall, near the International exit. Hours: 6:00AM - 11:00PM All Departures level locations • 6:00AM - 12:00AM All Arrivals level locations
  • Mobile Charging - Charge your mobile devices for a small fee of 1 yuan per 10 minutes of charging. Location: T1, airside, Departure Hall (Gate 6) • T1, airside, Arrival Hall, 1st Floor (Gate 8).
  • Photo Booth - Capture that special moment or take a photo for your passport. Rates: 10 yuan for casual photos, 20 yuan for passport photos. Only 10 yuan or 20 yuan banknotes are accepted. Location: T2, Departures Hall, near Island G of ticket services.
  • Post Office - Locations: T1, south of the International Departures Hall entrance • T1, Domestic Departures Hall, near boarding gates 12 and 14 • T2, Departure Hall, near Island B.
  • Rest Zones - Not available.
  • Showers - Showers can be found in a few of the airport lounges. [ see Airport Lounges above ]

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Shanghai Pudong airport is served by the following airlines: Etihad Airways • Emirates • Ethiopian Airlines • Austrian Airlines • Air Macau • SAS • Chengdu Airlines • Chongqing Airlines • Lufthansa • Donghai Airlines • Aeroflot • Philippines Airlines • Finnair • Cathay Pacific • Hainan Airlines • T’way Air • Korean Air • Asiana Airlines • Hebei Airlines • Lucky Airlines • Air Canada • Qatar Airways • Kunming Airlines • Peach Airlines • Uni Air • Malaysia Airlines • Mauritius Airlines • American Airlines • United Airlines • Maldive Airlines • Aeromexico • ANA • Swiss • Shandong Airlines • Shenzhen Airlines • Sichuan Airlines • Cebu Pacific • EVA Air • Thai Airways • Tianjin Airlines • Turkish Airlines • Virgin Atlantic • West Airlines • Xiamen Airlines • Hong Kong Airlines • Singapore Airlines • Air New Zealand • Air Asia • Lucky Air • Mahan Airlines • Air India • Garuda Indonesia • British Airways • Vietnam Airlines • China Spring Airlines • China Airlines • China Southern • Siberia Airlines.

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Airport Transportation: Getting To/From The Airport

Inter-Terminal Shuttles

Terminals 1 and 2 are connected by a courtesy shuttle service. This service runs every 10 minutes from 6:00AM - 12:00AM. The shuttle stops are at T1 (Domestic Departures Gate 1 and International Departures Gate 8) and T2 (Domestic Departures Gate 23 and International Departures Gate 27).

Bus/Coach

Eight local bus lines provide daily scheduled service to Pudong Airport, accessing both terminals and includes a dedicated late night route. For fares, routes and schedules, visit the Shanghai Pudong Airport website.

Maglev

The Maglev is a modern, high-speed magnetic levitation train that provides transportation from Pudong Airport to the outskirts of Shanghai at speeds of up to 431km (268 mph). Trains operate from 7:00AM - 9:30PM. As of this January 2018 update, fares are 50RMB for single trip/80RMB for double trip (economy), 100RMB for single trip/160RMB for double trip (VIP).

Metro

Passengers needing to take the metro to or from Pudong Airport can take the Line 2 (green) extension that runs between Guanglan Road station and Pudong Airport. For important route information, visit the Shanghai Pudong Airport website.

Taxi

The following rates were current at the time of this update (January 2018):

Daytime taxi rates (5:00AM - 11:00PM):

Up to 3km: 14RMB (including 1RMB fuel surcharge)
3km - 10km: 2.4RMB per km
Over 10km: 3.6RMB per km

Nighttime taxi rates (11:00PM - 5:00AM):

Up to 3km: 18RMB (including 1RMB fuel surcharge)
3km - 10km: 3.1RMB per km
Over 10km: 4.7RMB per km

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Last Updated: 14 November 2017

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .