Home » Europe » Netherlands » Amsterdam Schiphol Airport | Code: AMS

Amsterdam Schiphol Airport Guide

amsterdam airport guide

In this section you will find traveller airport reviews as well as our Amsterdam Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

As of November 6, 2015 there was no library, no museum, and no leather sofas. The place was not quiet at all. Everyone said 'it was being renovated'. However, I didn't see any construction workers. All in all, and most importantly, there were no leather sofa sleepers. And, no one had any idea where the sofas were shipped to. - Rob

Airport Overview

amsterdam airport
Newly renovated Departure Lounge 2 in 2016 (Photo provided by Schiphol Airport)

To help you plan your layover or overnight sleepover, here is a quick run-down of what travellers have reported to us during their time at Amsterdam Airport.

What to Expect

  • Amsterdam Shiphol Airport is made up of one terminal that are split into three departure halls.
  • Free WiFi is available. See WiFi information in the airport guide below.

Where to Sleep

  • Sleeping in the terminal is only permitted overnight, so you will not allowed to lay across chairs or benches during flight operation hours. Starting at 12:00AM, security guards patrol the landside area to check ID and boarding passes. If you do not have a boarding pass, you will be escorted out of the airport and permitted re-entry at 4:00AM.
  • Airside: Visit the internet area on the main floor between Piers E and F - there are many padded chairs, soft benches, and chaise longues for relaxing. Bring your earplugs, as this is a busy area (Traveller, May 2016).
  • Upstairs, before the D gates, is a green rest area with several lounge chairs and beanbag chairs. You’ll know you’re close when you start seeing fake forest decor. (Traveller, June 2016).
  • Plenty of bench seating with armrests on Airside.
  • There are plenty of armrest-free benches. McDonald’s in Lounge 3 on the Top Level has armrest-free benches as well.
  • Landside: find the cafe on the left side of the terminal - there are comfortable seats there (Traveller, September 2015).
  • Landside: Starting at 12:00AM, security guards patrol the landside area asking for boarding passes. If you do not have a boarding pass you will be kicked out of the airport. (Traveller, September 2016)
  • The temperature inside of the terminal is very cold, so come prepared with a blanket and warm clothing!
  • For uninterrupted sleep, there is a transit hotel and sleep cabins inside the airport and other hotels just outside the terminal. See Airport Hotels in the airport guide below.

Good to Know

  • Showers are available in some areas. See Showers in the airport guide below for locations.
  • Economy class travellers can buy entry to several airport lounges; one has shower facilities. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Amsterdam Airport Guide. Send us your airport tips to help us keep this information up to date.

» Read All Amsterdam Airport Reviews Write a Review

Amsterdam Schiphol Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

[ back to top ]

Airport Hotels

If sleeping in Amsterdam Airports does not appeal to you, there are transit hotels inside Schiphol Airport as well as hotels at the airport (but outside the terminal):

  • In Transit Mercure Schiphol Terminal - Located after Customs in the transit area of Lounge 3, 1st floor. Access via entry point between Gates E & F. From outside the airport, go through Departures Hall 3 and pass through security between check-in desk 22 and 23. Day rooms are available from 10:00AM to 7:00PM. You must have a passport and ticket for a flight departing same or next day. » Check Rates
  • In Transit YOTELAIR - Located in the airside/transit area of the main terminal, Lounge 2, near Pier D. Day use rooms are available in 4 hour blocks. There are also shower facilities that can be rented for 15,00€. Due to renovations inside the terminal, be advised that there may still be some construction noise. » Check Rates
  • At Airport Sheraton Hotel - (2 min from the Arrivals Hall via covered walkway) Direct access from baggage claim. Day rooms available from 8:00AM to 6:00PM. No airport shuttle. » Check Rates
  • At Airport Hilton Hotel - (7 minute walk from the airport terminals via covered walkway) The hotel is an easy walk from the main terminal. » Check Rates
  • At Airport citizenM hotel - (4 minute walk from Arrivals Hall 4) A trendy budget hotel within a short walk of the airport. No airport shuttle. » Check Rates
  • Near Airport Ibis Budget Amsterdam Airport - (7 minutes from the airport) A free airport shuttle departs approx. every 20 minutes from 4:45AM - 1:15AM. Pick-up from platform A9. » Check Rates

To see more options there is a list of hotels near Schiphol Airport that can be sorted by price, distance, traveller rating and popularity.

[ back to top ]

Airport WiFi / Internet

Free WiFi is available at the airport in 4 hour increments. Connect to the “Airport_Free_Wifi”. Once your 4 hours is up, you can re-join the network to start another free session. If you want to download or stream movies or files, a premium service is available for a fee, payable by credit card, debit card or vouchers purchased in the airport.

For travelers without their own mobile devices, computers with internet access are available for use in the Internet Centres. Your first 5 pages of printing are free. Locations: Airside - Lounge 1 near Gate C • Lounge 2 • Lounge 4 • On the Holland Boulevard.

[ back to top ]

More Services, Facilities & Things To Do On A Layover At The Airport

  • Airport Park - Enjoy a touch of the great outdoors from inside! Loungers, bean bag chairs, and exercise bikes are available in this green and leafy lounge. A pre-recorded birdsong adds to the relaxing atmosphere. Rate: Free Location: Airside Hours: Open 24 hours.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Airside and Landside.
  • Baby Care Facilities - Feed and care for your baby in privacy and comfort in the Babycare Lounge. Changing tables, seven infant bed cabins, wash basins, comfy seating and other amenities are available. Location: On Holland Blvd., between Departures Lounges 2 and 3. Hours: 6:00AM - 10:00PM.
  • Banking Services - ABN AMRO offers full-service banking and foreign currency exchange at kiosks located throughout the airport. Some ABN AMRO ATMs dispense foreign currency. The ATM in Plaza only dispenses Euro. Hours: Vary, with most ABN AMRO desk locations open from 6:00AM - 9:00PM.
  • Business Services
    »   Airport Business Point is a waiting lounge at Schiphol Plaza where you wait for business associates or drivers. Location: Arrivals Hall 2. Hours: 9:00AM - 6:00PM.
    »   Conference Rooms - Exchange Avenue offers business travellers the ability to rent conference halls and boardrooms. Location: Departures Level 1, 3rd Floor.
  • Casino - Why pay for a hotel room, when you can just as easily blow your money at the casino. Only at the casino do you actually have a chance of leaving with more money than you came in with. Location: Room 2, between Gates E and F. Hours: 6:30AM - 7:30PM.
  • Children's Play Areas - Kids Forest is a forest-like play area where your kids can run around and burn off some steam before getting on the flight. Hours: Holland Boulevard.
  • Transit Tours - There is a tour company located in the terminal that offers transit tours. The stopover excursions are 2-3.5 hours in duration. See more sightseeing options for longer transits below.
  • Cots - In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email we receive about this, we'll also let you know that cots cannot be "reserved" and we don't know where they are kept. Please speak to a gate agent or an airport employee.
  • Currency Exchange - GWK Travelex offers foreign currency exchange and foreign currency ATMs in these locations:
    »   GWK Travelex - Locations: Departure Lounge 1, start of D Pier (Hours: 6:00AM - 8:30PM) • Arrivals Hall 3 (Hours: 6:00AM - 10:00PM) • F-Pier and G-Pier (Hours: 6:00AM - 8:00PM).
    »   ABN AMRO - Locations: Landside: Schiphol Plaza. Airside: Lounge 1 • Lounge 2 • Lounge 3 • D-Pier. Hours: vary by location but most are open at least 8:00AM - 9:00PM.
  • Duty Free & Shopping - Tax-free shopping is available at all airside shops for all passengers. Prices are generally lower here than they are most other stores in the Netherlands. Exceptions to the rule are books, magazines, and flowers, for which all passengers pay tax, and tobacco products, which are tax-free only for passengers (boarding pass required).
  • Fitness - The Sheraton Fitness & Spa offers a day pass that allows you unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Centre. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 11:00AM - 6:00PM.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours: Amsterdam Bread Co. (Lounge 2) • Bread! (Lounge 3) • Burger King (Plaza) • Dutch Bar & Kitchen (Holland Boulevard) • Harvest Market (Lounge 2) • La Place Express (Landside) • Mediterranean Sandwich Bar (Lounge 1) • Park Cafe (Lounge 1) • Silverscreen Bar (Lounge 2 Pier E).
  • Library - This is the world's first airport library inside. In addition to books, you can read or listen to music on the iPads. Rate: free.
  • Luggage Storage & Lockers - Compact personal items, like backpacks and briefcases, can be stored for up to 7 days in self-service luggage lockers located throughout the airport. Fees range from € 6 - € 11,50 per 24-hour period, depending on the size of the locker. Location: Follow the “Baggage Lockers” signs. Hours: Open 24 hours. Hand bags, suitcases and odd-shaped items can be stored for up to 30 days in the Baggage Depot. Rates are € 7, € 9 or € 12 per item (depending on size), per 24-hour period. Location: Arrivals 1, landside. Hours: Open 24 hours.
  • Luggage Wrapping - Protect your luggage and its contents with Seal & Go shrink foil for a fee of € 12 per bag (or more for oversized bags). Location: Departures Hall 2 (Hours: 4:15AM - 8:00PM) • Departure Halls 3 (Hours: 5:00AM - 10:00PM).
  • Massages
    »   Chair Massages - You keep your clothes and sit comfortably in an ergonomically designed chair while your shoulders, head, neck, back, arms and hands are treated. Rates EUR 16.50 (10 minutes) or EUR 27.50 (20 minutes). Location: Airside, Holland Boulevard. Hours: 8:30AM - 7:00PM.
    »   Massage-O-Matic -There are 13+ units of this shiatsu massage chair that features relaxing with music. Duration: 8 minutes. Location: Near the window in Room 2, between Pier D and E (next to the bar). Rate: EUR 4
    »   Back to Life Massage - chair or foot massages. Location: Holland Boulevard. Hours: 7:00AM - 7:00PM. Rates: € 16.50 (for 10 minute massage)
  • Medical Services - Urgent and emergency medical care is available 24 hours a day at the First Aid Post. The First Aid Post also has its own pharmacy, located conveniently inside of the clinic, and a travel clinic (read Travel Clinic section below for details). You can enter the First Aid Post from its landside entrance in Departures Hall 2, one level above Check-In Desk 16, or its airside entrance on the 2nd floor of Lounge 2.
  • Mobile Charging - Charge your laptop while you get a little work done, by using one of the many work stations located throughout all airport departure lounge areas, as well as Piers C and D. Each workstation offers compact work space with built-in power outlets for charging. Charging stations are also available next to the blue or white payphones located throughout the airport.
  • National Museum - The Rijksmuseum Amsterdam Schiphol contains a permanent exhibition of ten works of old master from the Golden Age. Location: Airside, on Holland Boulevard, between the E and F Pier. Hours: daily from 7:00AM - 8:00PM. Rate: free.
  • Panorama Terrace - The Panorama Terrace offers a great view of the aircraft and tarmac. Location: between Arrivals 1 and 2 and 3. Hours: 9:00AM - 5:00PM (Winter) and 7:00AM - 8:00PM (Summer).
  • Pharmacy - The Drugstore can be found Airside in Lounge 2 and 3. Hours: Opens 90 minutes before the 1st flight and closes 30 minutes after the last flight A pharmacy is also available onsite in the First Aid Post for patients of the clinic, open 24 hours.
  • Prayer Rooms - Pray or meditate in the peaceful interfaith, non-denominational Meditation Centre. Amenities include an onsite library with religious books in different languages. Rotating Anglican, Roman Catholic, and Protestant church services are held daily at 11:00AM. Location: Airside, near the F gates. Hours: Open 24 hours. The Meditation Centre office is open 9:00AM - 5:00PM.
  • Rest Zone - The airport has 5 rest zones with reclining relaxation chairs. Locations: Gates D, Two locations near Gates E (upstairs), Near the entrance to Gate D (upstairs), Near the entrance to Gates C. These locations may have changed during the recent renovation. Rate: Free.
  • Shower - There are a few areas in the terminal where you can enjoy a shower:
    »   Mercure Hotel - Location: Airside, Lounge 3, Upper Level, piers F, G and H (opposite KLM Crown Lounge). Rate: € 19,50 (including towels and toiletries).
    »   Yotel - Location: Airside, Lounge 2, Upper Level, piers D and E (opposite the M&M’s store). Two shower cabins are available. Rates: € 15.00 for up to 1 hour (including towels and toiletries).
  • SIM Cards - Communicate cheaper and easier on your mobile phone with the purchase of a local SIM card. SIM cards are available for sale in the Airport Telecom Shop or at the Service Point.
  • Smoking Rooms - Smoking is only permitted in designated areas inside and outside the terminal. Smoking is allowed indoors in specially-designed smoking rooms inside of Lounges 2 and 3. The rooms are conveniently located near restaurants and are clearly marked “Smoking Room”.
  • Spa & Salon Services - There are a few spas and salons at Schiphol Airport:
    »   Rituals Spa - Location: Departure Lounge 1 (Follow the signs to Pier B/C). Hours: 6:00AM - 8:00PM.
    »   XpresSpa -Manicures, pedicures, facials, massages and other express services are available at XpresSpa. Locations: Lounge 3, airside, top level • Lounge 2, airside, top level • Pier D, airside, near Starbucks. Hours: Vary per location.
    »   Sheraton Fitness & Spa - Ther Sheraton Hotel offers a day pass that allows non-guests unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Centre. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 11:00AM - 6:00PM.
    »   Coiffure En Vogue - Update or clean up your look with a fresh hairstyle. Location: Arrivals 1, landside. Hours: unknown.
  • Travel Clinic - Medical advice and required vaccines for your destination are available at the First Aid Post Travel Clinic. Contact the travel clinic at least 4 weeks in advance, as some vaccines need to be given weeks before the journey in order to be effective. Location: At the First Aid Post. You can enter the First Aid Post from its landside entrance in Departures Hall 2, one level above Check-In Desk 16, or its airside entrance on the 2nd floor of Lounge 2. Hours: 8:30AM - 4:30PM.
  • Work Stations - Set up your own office space at one of the work stations available for passengers. Free to use, the desks come equipped with power outlets. Locations: throughout all airport departure lounge areas, as well as Piers C and D

More things to do away from the airport with more than 4 hour transit:

  • Museums: Rijksmuseum, Van Gogh Museum, Anne Frank House, Zaanse Schans
  • Keukenhof, to view the tulip displays in Spring
  • Madurodam, the minitaure city is open 365 days
  • Delta Works, Canal trips and the village of Giethoorn
  • Aviodrome, the National Aviation Theme Park
  • The Floating Dutchman, a bus ride on the water. Departures: 10:00AM, 1:00PM and 4:00PM (Wed - Sun)

[ back to top ]

Airport Hours

The airport is open 24 hours.

[ back to top ]

Layover Sightseeing

Do you have a long layover? With the proper documentation and a long enough layover, you may have time to leave the airport and do some sightseeing. Here are a few Amsterdam Airport Layover Sightseeing ideas. As this is a new page, if you have a suggestion for other layover sightseeing options, send a tip to editor@sleepinginairports.com and we will add it to the list.

[ back to top ]


As of March 2018, Amsterdam airport is served by the following airlines: KLM • Aer Lingus • Air Berlin • Air Europa • Air France • Air France • Air France • Air Malta • Alitalia • Austrian Airlines • Azerbaijan Airlines • British Airways • Bulgaria Air • Cathay Pacific • China Airlines • China Southern • Corendon • Cyprus Airways • Czech Airlines • Delta • easyJet • EgyptAir • El Al Israel Airlines • Emirates • Iberia • Icelandair • Iran Air • Israir • Kenya Airways • Korean Air • LOT • Lufthansa • Onur Air • PIA • Pegasus Airlines • Rossiya • Royal Air Maroc • Royal Jordanian • SAS • Singapore Airlines • Sun d’Or • Sky Airlines • Surinam Airways • Swiss • TAP Portugal • Transavia • Turkish Airlines • Tunisair • United Airlines • Ukraine International Airlines • Vueling • Viking Hellas • Wind Jet.

[ back to top ]

Airport Transportation: Getting To/From The Airport


Schiphol is served by buses from the city and surrounding regions. Bus stops for all bus lines can be found at Schiphol Plaza, directly in front of the Arrivals and Departures Halls. The most notable bus line is Line 397 (Amsterdam Express), for rates, fares and schedules, visit the 9292.nl website.

Car Rentals

Schiphol is served onsite by the following car rental agencies: Avis, Budget, Enterprise, Europcar, Hertz and Sixt. You can find these agencies in Schiphol Plaza, directly behind Arrivals 3.

Hotel Shuttles

Schiphol offers transportation to area hotels via Schiphol Hotel Shuttle service. These shuttles operate daily from 6:00AM - 9:00PM from bus platform A7, with a wait time of no more than 30 minutes. For more information, go to the Connexxion Service desk next to Starbucks in Arrivals 4 or visit the Schiphol Hotel Shuttle website.

Some hotels provide their own airport shuttle service. Contact your hotel of choice for shuttle availability and service. Here is a list of hotels that offer airport shuttle service:


The airport offers standard taxis, travel taxis (good for groups) as well as business taxis (luxury service). For more information, visit the Schiphol Airport website.


Schiphol Airport has a train station (connections throughout the city as well as connection for long distance travel) located directly below the airport, accessible via Schiphol Plaza and Departure and Arrival Halls. A single-use chipcard or OV-chipkaart can be used to ride on the NS (Dutch Railways), which can be purchased in the train station (see yellow machines with blue signs overhead). “Ticket and Service” desks, located next to the red and white checked cube, provide information and sell train tickets for both domestic and international trains.
For fares, routes and schedule, visit the NS website.

[ back to top ]

Quick Tip

Amanda C on Facebook: " they woke us up at 5:00AM and asked us to move to the black chairs...you're not allowed to be laying down after 5:00AM."

[ back to top ]

Have you been to this airport?

Write a Review

Last Updated: 03 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .