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Frankfurt Airport Guide

frankfurt airport guide

In this section you will find traveller airport reviews as well as our Frankfurt Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

I slept with my suitcase as a pillow, and I got woke up a couple times by a couple surges of arriving passengers. But after midnight it was dead quiet. - Cybrie

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Frankfurt Airport.

What to Expect

Frankfurt Airport is massive and its layout can be confusing. Terminal 1 services Concourses A, B, C and Z, while Terminal 2 hosts Concourses D and E. Passengers can transit between terminals free of charge via SkyLine train or shuttle bus. There are plenty of shops, duty free outlets, dining and assorted services throughout the airport (see guide below), including some 24-hour eateries. The airport provides free WiFi, and economy class passengers can access additional lounging and services from any number of airport private lounges. See our Airport Lounges section for locations and rates.

Where to Sleep

Reviewers rate the airport as safe and generally sleep friendly, though safety is likely a result of heavy security presence, which may mean being woken up for a passport/ticket check. While most gate-side seating is metal with armrests, there are reclining lounge-style seats with foot rests in rest zones throughout the airport. Terminal 1’s Concourse B appears to be the most popular spot for sleeping, though this may be because Concourses A, C and Z close at night. At least one reviewer cited Terminal 1’s “Movie World” as being comfortable. Terminal 2’s landside has been cited as having comfortable arm-rest free seating. Cots have been spotted in Terminal C, Airside near Gate C. Staff don't tell travellers about these, so you may need to ask. There is a transit hotel in Terminal 1 that allows international passengers (with at least one Non-Schengen Flight) to check in without leaving the transit area. There is also another on-site airport hotel connected to Terminal 1, and several other nearby airport hotels within a quick shuttle ride. See Airport Hotels in the airport guide below.

Good to Know

Showers facilities are available for a fee in both terminals.

For more information about the services and facilities available, scroll down to continue exploring our Frankfurt Airport Guide. Send us your airport tips to help us keep this information up to date.


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Frankfurt Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s web site.

Air Canada Maple Leaf Lounge • Air France Lounge • Cathay Pacific First Class Lounge • DB Lounge • Emirates Lounge • Ethiad Lounge • Frankfurt Airport Club • Iberia Lounge • Japan Airlines Sakura Lounge • Lufthansa Senator Lounge • Lufthansa Business Lounge West • Lufthansa Business Lounge Ost • Lufthansa First Class Lounge • Lufthansa Welcome Lounge • Vip Lounge

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Airport Hotels

If sleeping in Frankfurt Airport does not appeal to you, there are hotels near the airport:

  • In Transit My Cloud Transit Hotel - Located in the transit area of Terminal 1, Gate Z25, Non-Schengen area. To access the hotel you need to have a ticket for a flight to or from a country outside the Schengen area. This transit hotel offers 59 rooms (10 square meters) with bed, desk, wifi, private washroom and shower. Rooms can be booked by the hour with a minimum stay of 3 hours. Rates are 80,00 € (3 hours) and then 20,00 € per hour until 9 hours when the rates drops to 10,00 € per hour. The maximum booking time is 24 hours. » Check Rates
  • At Airport Sheraton Frankfurt Airport Hotel - Connected to Terminal 1 (Departure Hall A and C) via covered pedestrian bridge. Day rooms are available 8:00AM - 6:00PM depending on availability. » Check Rates
  • At Airport Hilton Garden Inn - Located above the ICE railway station and next to Hilton Frankfurt Airport. The hotel is connected to Terminal 1 via the pedestrian skywalk. Day rooms are available 8:00AM - 6:00PM depending on availability, prices starting at 89,00€. » Check Rates
  • At Airport Hilton Frankfurt Airport - Located above the ICE railway station and next to Hilton Garden Inn, the hotel is connected to Terminal 1 via pedestrian skywalk. » Check Rates
  • Near Airport Park Inn by Radisson - (4 minutes from the airport) Located 800 meters from Terminal 2. Free airport shuttle runs between the hotel and both airport terminals every 30 minutes (5:00AM to Midnight). » Check Rates
  • Near Airport Steigenberger Airport Hotel - (4 minutes from the airport) Free 24-hour airport shuttle bus departs from Terminal 1 (Exit B) and Terminal 2 (Exit E) every 20 minutes. » Check Rates
  • Near Airport Meininger Hotel Frankfurt Airport - (4 minutes from the airport) Located at Gateway Gardens, within walking distance of Terminal 2. Free airport transfer from the airport to the hotel. Paid shuttle from the hotel to airport is Euro 3,50 per person. The airport shuttle runs every 30 minutes from 4:50AM to 11:45PM. » Check Rates

To see more options there is a list of hotels near the Frankfurt Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Frankfurt Airport for an unlimited amount of time. There are 300 access points located around the terminals. Connect to the "Frankfurt Airport" network. If you travel through this airport often, you can set-up permanent account by clicking on the link in the confirmation message.

Additionally, you can can also surf the Internet at one of the Free Internet Points (sit-down terminals) or 100 Internet Towers (stand-up terminals). Rate: € 4.95 per 60 minutes.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Airport Experience Tours - Now this actually sounds like it might be interesting. Frankfurt airport offers a 45-minute "airport experience tour" which uniquely acquaints you with life at Frankfurt airport. The description says that "you will experience takeoffs and landings up close", but what I want to know is how close? The runway? Alternatively, you may go behind-the-scenes to look at the airport's famous fire brigade! Tours begin at 1:00PM and 3:00PM (weekdays) and every hour between 10:00AM and 4:00PM (weekends and holidays). Starting point: the pedestrian bridge between Terminal 1 and the Frankfurt Airport Center. Rate: € 7.00. No advance booking is required! Tickets can be purchased at the tour counter in the Airport City Mall Frankfurt in Terminal 1, Level 0. There are a number of other tours available: Maxi Tour (90 minutes), Fire Department Tour (105 minutes), and the Sunset Tour (120 minutes). These tours require reservations. Rates: 17,00 € - 19,00 € depending on the tour.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baby Care Facilities - Baby changing facilities are available in all of the larger washroom facilities.
  • Baggage Carts - Need a hand with your luggage? Baggage carts are available for a fee. Rate: unknown.
  • Children's Play Areas - When you want to ensure your kids burn off all their energy before their flight, take them to one of the children’s play areas. Location:
    »   Terminal 1 - Concourse A, Level 2 (Departures), near Gate A50 • Concourse A, Level 3, near Gate Z24 • Concourse Z, Level 3, near Gate Z50 • Concourse B, Level 2, near Gate B22 • Concourse B, Level 2, near B44 • Concourse C, Level 2, near Gate C16.
    »   Terminal 2 - Concourse D, Level 3, near Gate D1 • Concourse E, Level 3, near Gate E4.
  • Casino - Play Roulette, Black Jack or the slot machines. Location: Terminal 1, Landside, Section C, Level 2. Hours: 7:00AM - 10:00PM
  • Conference Centre - For you business travellers, the airport has office and meeting space available for rent, as well as interpreter service. Location: Terminal 1, Area FAC, Level 3. Hours: 7:00AM - 9:30PM (Mon - Fri) • 9:00AM - 6:00PM (Sat & Sun)
  • Cots - In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email we receive about this, we'll also let you know that cots cannot be "reserved" and we don't know where they are kept. Please speak to a gate agent or an airport employee. An airport worker sent me this email "There indeed are cots on offer; however they are not available upon request by passenger or widely available throughout the airport. Only in the events of higher power like union strikes or extreme weather conditions FRA along with the civil arm of the national guard will provide the cots (literaly thousands of them meticulously scattered throughout the airport.) along with other amenities."
  • Coupon Wall - If you are looking for deals and discounts on food and shopping at the airport, visit the Coupon Wall located in the Terminal 2 Shopping Plaza, Level 3. Hours: 10:00AM - 7:00PM.
  • Currency Exchange - Situated before and after security. Most of the ICE Currency Offices operate 24 hours a day. Travelex and ICE multiple ATM’s locations at the airport.
  • Duty Free & Shopping - Duty Free is available, many locations are open 24 hours, as well as plenty of other shops selling just about everything you could need. Hub Convenience is open 24 hours in Terminal 1, Concourse B • Terminal 1, Concourse C.
  • Entertainment and Games - Enjoy more slot machines, BigCash Club, Internet Terminals, computer games and more. Location: Terminal 1, Landside, Section B, Level 0. Hours: open 24 hours
    »   Lunchtime Concerts - the airport has a lunchtime concert program on scheduled dates. Concerts are held in the Chapel, Terminal 1, Departures Hall B.
    »   Gaming World - Play videos games verus the game machine or other passengers. Location: Terminal 1 - Area Z, NonSchengen, Level 3 Terminal 1, Area Z, NonSchengen, Level 3 and in Area A, Level 2 • Area A, Level 2.
  • Flight Simulator - The flight simulator gives you the opportunity to take off and land at Frankfurt Airport or any of a thousand other airports around the world. An experienced commercial airline pilot is there to supervise. Rate: €79 per session includes instructions before you start.
  • Food & Drinks - There are many food and beverage concessions at Frankfurt Airport. Below are the 24-hour food options:
    »   Terminal 1, Landside: Scoom I (Area A, Level 2) • Scoom II (Area B, Level 0) • Mondo (Area B, Level 1) • Mondo Bianco (Area A, Level 2)• Quicker’s (Area B, Level 2).
    »   Terminal 1, Airside: Bistrot Frankfurt Airport (Concourse B) • Hermanns’ Mobil (Area Z, Level 3) • HUB/Convenience store (Area B, Level 3) • HUB/Convenience store (Area C, Level 2, 2 locations) • Mayer’s Bar (3 locations in Area C, Level 2) • McCafe 4 (Area Z, Level 3) • Mondo Caffe Bar (Area 2, Level 2) • Mondo Mobil (Area C, Level 2) • Natural Mobil (Area Z).
    »   Terminal 2, Landside: Quicker’s 3 (Area E, Level 2).
    »   Terminal 2, Airside: • McDonald’s 1 (Area D, Level 4).
  • Hair Salon - Location: Terminal 1, Concourse C, Level 0, Airport City Mall Frankfurt. Hours: 8:00AM - 8:00PM.
  • Information Desk - In the transit zone, there are information desks in these locations: Terminal 1B, Level 2 (“Information 12”) • Terminal 1B, Level 3 (“Information 10”). There are also pre-security information desks in Terminal 1 B on the departures and arrivals levels and in Terminal 2 on the departures level. You can also use one of the many service telephones (dial 118) or ask the mobile service guides.
  • Laundry - Dry Cleaning is available in Terminal 1, Concourse C, Level 0, Airport City Mall Frankfurt. Hours: 7:00AM - 8:00PM (Mon-Fri) and 9:00AM - 5:00PM (Sat-Sun).
  • Luggage Storage & Lockers - Unload your heavy bags while you enjoy the airport. There are a few left luggage offices: Terminal 1, Concourse B, Level 1 (Hours: open 24 hours) • Terminal 1, Concourse B/C, Level 2 (Hours: 6:00AM - 10:00PM) • Terminal 2 (Concourse D, Level 2) - Hours: 6:00AM - 10:00PM. Rates: Clothing items for €2,00/24 hrs • Documents for €4,00/24 hrs • Regular suitcase for €5,00/up to 3 hours or €8,00/24hrs • Bulky suitcase for €11,00/up to 3 hours or €15,00/hrs.
  • Luggage Wrapping - Services are available, exact locations are not known but it would seem that the Luggage Storage centers offer this service.
  • Medical Services - If you require medical assistance, the following service may be of use to you:
    »   Airport Clinic - First Aid and medical care are available in Terminal 1, access via Concourse B/C, Level 1. Hours: open 24 hours.
    »   Optician - Locations: Terminal 1, Concourse B, Level 2, Shopping Avenue • Terminal 1, Concourse A, Level 2 •Terminal 2, Concourse D and E, Shopping Plaza. Hours: 6:00AM or 7:00AM - 10:00PM.
    »   Pharmacy - Terminal 1, Concourse B, Level 2 • Terminal 2, Concourse D/E, Level 3 (near the SkyLine). Hours: 7:00AM - 10:00PM.
  • Mobile Charging - There are reportedly 5000 power sockets and USB ports throughout the airport for travellers to recharge their laptops and cell phones. The airport also now features bistro-style workbenches with bar stools in almost all gate areas, these include; power outlets, USB ports, inductive power stations (no need for a cable to charge that phone or tablet) and under each table a shelf and hooks for hanging up your belongings.
  • Movie World - Relax in comfy chairs and watch a full length movie or documentary for free. Multiple languages are available. Locations: Terminal 1 - Area A, Level 2 • Area B, Level 2 • Area Z, Level 3.
  • Pharmacy - Metropolitan Pharmacy - Locations: Terminal 1, Area B, Level 2, Shopping Boulevard (Hours: 6:00AM - 9:00PM) • Terminal 2, Area D, Level 3, Shopping Plaza. (Hours: 7:00AM - 9:00AM)
  • Prayer Rooms - Locations: Terminal 1, Airside, Concourse B-West • Terminal 2, Concourse D, Level 3. Hours: open 24 hours
  • Post Office - Deutsche Post - Location: Terminal 1, Area B, Level 1.
  • Rest Zones - Lounge style seats are available for transit passengers in the "Leisure Zones". Locations: Terminal 1, Airside, near Gate A26 • Terminal 1, Airside, near Gate A50 • Terminal 1, Airside, near Gate B43 • Terminal 1, Airside, near Gate Z11 • Terminal 2, Airside, near Gates D1-4 • D24 and E24.
  • Showers - Towels, floor mat, shower gel and hair dryer are available in five areas of the airport. Rate: €6 /US$ 8. Hours: 6:00AM - 10:00PM. The airport's shower facilities are located in the following areas:
    »   Terminal 1, Landside, B Departures, Shopping Boulevard across from "TUMI" and the pharmacy.
    »   Terminal 1, Airside, Transit B, Level 3 opposite the "Lufthansa Senator Lounge", to the left of Kuffler and Bucher.
    »   Terminal 1, Airside, Concourse A, Level 2
    »   Terminal 1, Airside, Concourse Z, Level 3, across from the children's playground
    »   Terminal 2, Airside, Concourse D, Level 3, opposite security controls D 5-8.
  • Smoking Areas - There are 6 smoking lounges where passengers can sit back and relax before a flight, free of charge. Locations: Terminal 1 Terminal 1: in Concourse A near Gates A52 and A66, in Concourse B near Gates B23 and B43, and in Concourse Z near Gates Z52 and Z66. Hours: 24 hours a day. Smoking booths continue to be available both Landside and Airside.
  • Spa - Be Relax offers massages and an oxygen bar. Location: Terminal 1, Area A, Level 2 • Terminal 1, Area Z, Level 3 • Terminal 2, Area D, Level 3 • Terminal 2, Area E, Level 3.
  • Visitor Terrace - Watch the action in the apron area from the of the Visitors' Terrace. Location: Terminal 2. Hours: 10:00AM - 6:00PM. Rate: €3
  • Yoga Room - Relax or stretch in between flights at one of Frankfurt airport's two yoga rooms. The rooms feature floor to ceiling mirrors, subdued lighting, yoga mats, blocks, cushions and pads, and videos on monitors that demonstrate various poses. Locations: Terminal 1, Airside, near Gates C14 and C16 • Terminal 2, Airside, near Gates D1 and D4. Hours: open 24 hours.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Frankfurt airport is served by the following airlines: Air Canada • Lufthansa • United Airlines • China Eastern • Etihad Airways • Delta • TAP Portugal • Japan Airlines • British Airways • Emirates • Copa • Air China • Asiana Airlines • Royal Air Maroc • KLM • Korean Air • SATA • Austrian Airlines • Icelandair • Alitalia • Swiss • Aer Lingus • Aegean Airlines • American Airlines • Ethiopian Airlines • EL AL Israel Airlines • Air France • WOW Air • Tunisair • ANA • Qatar Airways • Royal Jordanian • Cathay Pacific • China Airlines • Air Algerie • LOT • SAS • Saudia • Brussels Airlines • China Southern • Turkish Airlines • EgyptAir.

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Airport Transportation: Getting To/From The Airport

Bus

Frankfurt Airport is served by several bus connections. Most bus stops are located in front of Terminal 1 (Arrivals Level), but buses 61 and 62, Flughafen Hahn shuttle service to Hahn Airport and the AIRliner to Darmstadt leave from Terminal 2 (Level 2).

For a comfortable and airline passenger-specific bus service, consider Lufthansa Airport Bus Service. Passengers traveling with any airline can use the frequent services of a Lufthansa Airport bus, and take advantage of the special check-in facilities available to passengers of this service.

Car Rentals

The following car rental agencies can be found in the Airport City Mall, Section A, Level 1 Arrivals: Advantage, Alamo, Avis, Budget, Enterprise, Europcar, Hertz, National and Sixt.

The car rental agencies in Terminal 2, Level 2 Arrivals (D section) are: Advantage, Avis, Alamo, Buchbinder, Budget, Enterprise, Global Drive, Europcar, Hertz, National and Sixt.

Car Sharing

Car sharing is an economical and eco-friendly way to rent a car for a brief period. Car2Go and Book-N-Drive have vehicles available for use from Frankfurt Airport on the Arrivals Level, Parking Area P29 next to Terminal 1 section A. Please visit their respective websites for details and rates.

Hotel Shuttles

Some area hotels provide courtesy shuttle service for their guests. The hotel shuttle stop is located outside of Terminal 1 (B Concourse, Level 1 Arrivals). Contact your hotel of choice for information on their shuttle services. The following hotels offer airport shuttle service: Achat Comfort Hotel   •   Holiday Inn Express Frankfurt - Airport   •   Holiday Inn Frankfurt Airport - Neu Isenburg   •   InterCityHotel Frankfurt Airport   •   Meininger Hotel Frankfurt/Main Airport   •   Mercure Hotel Frankfurt Airport   •  NH Frankfurt Airport   •   NH Frankfurt Airport West   •   NH Frankfurt Moerfelden Conference Center   •   Park Inn by Radisson Frankfurt Airport   •   Ramada Hotel Frankfurt Airport West   •   Steigenberger Airport Hotel   •   Steigenberger Frankfurt Langen   •   TOP Hotel Post Airport.

Inter-Terminal Transportation

The free SkyLine train connects the two terminals in a quick 2-minute trip. Trains depart every 2 - 3 minutes. The airport also operates a free shuttle bus service between the two terminals (total trip time 7 - 10 minutes). Buses run in 10 minute intervals.

Taxi

Taxis are readily available 24 hours a day at both terminals.

Train

Local, Regional and International Trains can all be accessed from the Frankfurt Airport Railway Station. Tickets can be purchased at vending machines at or near the platforms, at the DB TravelCenter (Reisezentrum)in Terminal 1, Concourse B and online. To plan your route, visit the DB Bahn website.

Rail&Fly allows you to travel from anywhere in Germany to airports in Germany, Zurich, Basel, Salzburg, Brussels and Amsterdam via most DB (Deutsche Bahn) trains (including ICE). Tickets are valid on the day before your flight departure, day of flight departure, day of your return flight and the day after your return flight. For more information , visit the DB Bahn website.

Lufthansa Express Rail service provides a convenient and hassle-free way to travel to and from the airport by long-distance train. Check in for the train along with your flight, online or by mobile phone, from 23 hours before the train’s departure time. You can check your baggage through to your destination at the AIRail Center in Frankfurt Airport’s mainline station. For more information, visit the Frankfurt Airport website.

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Last Updated: 18 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .