Frankfurt Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

Terminal 1

• Air Canada Maple Leaf Lounge – Location: Terminal 1, Airside, Concourse B, Level 3. Lounge Access: Lounge membership programs.
• LuxxLounge – Location: Terminal 1, Landside, Departure Hall B/C, Gallery Level. Showers are available ($). Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.

Terminal 2

• Air France Lounge – Location: Terminal 2, Airside, Level 2, Hall D, Schengen Area, opposite Gate D26. Lounge Access: Prepaid lounge pass • Lounge membership programs.
• Premium Traveller Lounge – Location: Terminal 2, Airside, Concourse D, Level 2, near Gate 26. Lounge Access: Lounge membership programs.
• Primeclass Lounge – Location: Terminal 2, Airside, Concourse E, non-Schengen Area, near Gate E7. Showers are available. Lounge Access: Prepaid lounge pass • Lounge membership programs.
• Priority Lounge – Location: Terminal 2, Airside, Level 3, Concourse E, near Gates E5-E9. Showers are available. Lounge Access: Prepaid lounge pass • Lounge membership programs.
• Sky Lounge – Location: Terminal 2, Airside, Concourse D, 3rd Floor Transit Area, Gate D8. Showers are available (€6). Lounge Access: Pay at the Door • Lounge membership programs.

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website. Air Canada Maple Leaf Lounge • Air France KLM Lounge • Cathay Pacific First Class Lounge • DB Lounge • Emirates Lounge •  Japan Airlines Sakura Lounge • Lufthansa First Class Lounge (T1 – areas A and B) • Lufthansa First Class Terminal • Lufthansa Senator Lounge (T1 – Transit C, Area A, Area B • Lufthansa Business Lounge (T1 – Area A, Area B, Area C, ) • Lufthansa Welcome Lounge (T1, Area B).

Related Pages: Frankfurt Airport Lounges

Frankfurt Transit Hotel, Nearby Hotels & Day Rooms

Quick Facts

• Nearest Hotel:  Inside the Airport
• Sleep Cabins & Pods: Yes
• Day Rooms: Yes
• Nearby Hotels with Free Shuttles: Yes

If sleeping in Frankfurt airport sounds like a nightmare, there are hotels inside the airport and other nearby that provide free airport shuttles:

With Covid restrictions constantly changing, we recommend that you confirm shuttle availability prior to booking and/or prior to your arrival.

In Transit My Cloud Transit Hotel – Located in the transit area of Terminal 1, Gate Z25.  During Covid, the hotel is accessible to travellers within the Schengen area. This transit hotel offers 59 rooms (10 square meters) with bed, desk, wifi, private washroom and shower. Rooms can be booked by the hour with a minimum stay of 3 hours. Rates start of 84€ for your first 3 hours. The maximum booking time is 24 hours and check-in is available between 5:00AM and 10:00PM only.  » Check Rates

At Airport Sheraton Frankfurt Airport Hotel – Connected to Terminal 1 (Departure Hall A and C) via covered pedestrian bridge. A reader has confirmed (June 2019) that the “Day Use Rate” is available from 8:00AM – 6:00PM.   » Check Rates

At Airport Hilton Garden Inn – Located above the ICE railway station and next to Hilton Frankfurt Airport. The hotel is connected to Terminal 1 via the pedestrian skywalk. Day rooms are available 8:00AM – 6:00PM depending on availability. » Check Rates

At Airport   Hilton Frankfurt Airport – Located above the ICE railway station and next to Hilton Garden Inn, the hotel is connected to Terminal 1 via pedestrian skywalk.  » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Frankfurt Airport that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi/Internet

Free unlimited WiFi is available at Frankfurt Airport. There are 300 access points located around the terminals. Connect to the “Airport-Frankfurt” network and choose either Wi-Fi Free or Wi-Fi Free+. If you travel through this airport often, you can set-up permanent account by clicking on the link in the confirmation message.

Additionally, you can also surf the Internet at one of the Internet Lounges. Locations: Terminal 1, Hall B, Level 1 • Terminal 1, Hall A, Level 1. There are also free Internet Points (sit-down terminals) or 100 Internet Towers (stand-up terminals). Rate: € 4.95 per 60 minutes.

More Services, Facilities & Things To Do On A Layover At The Airport

 Business Services

• Conference Centre – For you business travellers, the airport has office and meeting space available for rent, as well as interpreter service. Location: Terminal 1, Area FAC, Level 3. Hours: 7:00AM – 9:30PM (Mon – Fri) • 9:00AM – 6:00PM (Sat & Sun).

Communications

• Post Office – Send your last minute postcards to friends and family from the airport’s post office. Location: Terminal 1, Area B, Level 1. There are also several mailboxes located in Terminals 1 and 2.
• SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – Baby changing facilities are available in all of the larger washroom facilities.
• Children’s Play Areas – When you want to ensure your kids burn off all their energy before their flight, take them to one of the children’s play areas. Locations:
  • Terminal 1 – Concourse A, Level 2, near Gate A50 • Concourse A, Level 3, near Gate Z24 • Concourse Z, Level 3, near Gate Z50 • Concourse B, Level 2, near Gate B22 • Concourse C, Level 2, near Gate C16.
  • Terminal 2 – Concourse D, Level 3, near Gate D1 • Terminal 2 D, Level 2, near Gate 21 • Terminal 2 D/E, Level 4, at McDonald’s • Concourse E, Level 3, near Gate E4.
• Strollers – The airport supplies free strollers. Pick up points: Terminal 1, Service Point, Landside, Concourse B • Terminal 1, Information counter #10 in Transit B zone (for arriving passengers) • Terminal 2, Service Point between Concourses D and E.

Fitness

• Yoga Room – Relax or stretch in between flights at one of Frankfurt airport’s two yoga rooms. The rooms feature floor to ceiling mirrors, subdued lighting, yoga mats, blocks, cushions and pads, and videos on monitors that demonstrate various poses. Locations: Terminal 1, Airside, near Gates C14 and C16 • Terminal 2, Airside, near Gates D1 and D4. Hours: open 24 hours.

Food & Drinks

• Food & Drinks – There are many food and beverage concessions at Frankfurt Airport. Below are the 24-hour food options:
  • Terminal 1, Landside: Scoom (Area A, Level 2) • Scoom (Area B, Level 0) • Quicker’s (Area B, Level 2).  Relay and Trib’s are also available for snacks and water (Departure B, Area B, Mid-Section).
  • Terminal 1, Airside: Bistrot Frankfurt Airport (Concourse B) • HUB/Convenience store (Area B, Level 3) • HUB/Convenience store (Area C, Level 2) • Mondo Caffe Bar (Area C, Level 2) • Mondo Mobil (Area C, Level 2).
  • Terminal 2, Landside: Quicker’s (Area E, Level 2).
  • Terminal 2, Airside: Ludwig’s (Area D, Level 4) • McDonald’s (Area D, Level 4).

Information

• Information Desk – In the transit zone, there are information desks in these locations: Terminal 1B, Level 2 (“Information 12”) • Terminal 1B, Level 3 (“Information 10”). There are also pre-security information desks in Terminal 1 B on the departures and arrivals levels and in Terminal 2 on the departures level. You can also use one of the many service telephones (dial 118) or ask the mobile service guides.

Luggage

• Baggage Carts – Need a hand with your luggage? Baggage carts are available for a fee. Rate: €1,00.
• Luggage Storage & Lockers – Unload your heavy bags during your layover. There are a few left luggage offices: Terminal 1, Concourse B, Level 1 (Hours: open 24 hours) • Terminal 1, Concourse B/C, Level 2 (Hours: 6:00AM – 10:00PM) • Terminal 2 (Concourse D, Level 2) – Hours: 6:00AM – 10:00PM. Rates: Clothing items for €2,00/24 hrs (a winter jacket can be stored for €0,50) • Documents for €4,00/24 hrs • Regular suitcase for €5,00/up to 3 hours or €8,00/24hrs • Bulky suitcase for €11,00/up to 3 hours or €15,00/hrs.
• Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Locations: Terminal 1, Landside, Areas A & C • Terminal 2, Landside, Areas D & E • as well at the Luggage Storage centers.

Medical Services

• Medical Services –  If you require medical assistance, the following service may be of use to you:
  • Airport Clinic – First Aid and medical care are available in Terminal 1, access via Concourse B/C, Level 1. Hours: open 24 hours.
  • Optician – Locations: Terminal 1, Concourse B, Level 2, Shopping Avenue • Terminal 1, Concourse A, Level 2 • Terminal 2, Concourse D and E, Shopping Plaza. Hours: 6:00AM or 7:00AM – 10:00PM.
• Pharmacy – Metropolitan Pharmacy – Locations: Terminal 1, Area B, Level 2, Shopping Boulevard (Hours: 6:30AM – 9:00PM) • Terminal 2, Pier Z, Level 3, near Gate Z13 (Hours: 6:30AM – 9:30AM).• Terminal 2, Area D, Level 3, Shopping Plaza (Hours: 7:00AM – 9:00AM). If you are in Transit, it is possible to call in prescriptions, seek assistance at Counter 10.

Mobile Charging

• Mobile Charging – There are reportedly 5000 power sockets and USB ports throughout the airport for travellers to recharge their laptops and cell phones. The airport also now features bistro-style workbenches with bar stools in almost all gate areas, these include; power outlets, USB ports, inductive power stations (no need for a cable to charge that phone or tablet) and under each table a shelf and hooks for hanging up your belongings.

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
• Currency Exchange – ICE and Travelex offer almost 20 locations at the airport. Most of the ICE Currency Offices operate 24 hours a day. Locations are available both Landside and Airside.

Prayer

• Prayer Rooms – Need a moment for prayer?  The following prayer rooms are available:
  • Terminal 1, Concourse B, Gallery (Christian and Muslim)
  • Terminal 1, Concourse C, next to Counter 731 (Jewish)
  • Terminal 1 B, Level 2, near Gate B22 (Christian, Muslim and Jewish)
  • Terminal 1 Z, Level 3, Room of Silence (Undenominational)
  • Terminal 2 D, Level 3, near Gate D1 (Christian, Muslim and Jewish)
  • Terminal 2 E, Arrival area, Level 2 (Muslim)

Rest & Relaxation

• Cots – In the event of bad weather or massive flight cancellations, this airport has a limited supply of cots for stranded travellers.  Pre-Covid, an airport worker sent us this email “There indeed are cots on offer; however they are not available upon request by passenger or widely available throughout the airport. Only in the events of higher power like union strikes or extreme weather conditions FRA along with the civil arm of the national guard will provide the cots (literally thousands of them meticulously scattered throughout the airport.) along with other amenities.”  Availability may have been affected by Covid.  If you are stranded during a weather delay, contact an airport employee to find out when the cots are located.
• Hotels – see Airport Hotels above.
• Lounges – see Airport Lounges above.
• Observation Deck –
  • Open Air Deck – An rooftop terrace is accessible to passengers in Terminal 1.  The deck has seating and free telescopes for watching the activity in the airport and runways. Hours: 6:30 AM to 9:30 PM.  Access: open to non-Schengen passengers in Terminal 1.
  • Visitor Terrace – Watch the action in the apron area from the of the Visitors’ Terrace. Location: Terminal 2. Hours: 10:00AM – 6:00PM. Rate: €3
• Rest Zones – Lounge style seats are available for transit passengers in the “Leisure Zones”. Locations:
  • Terminal 1 – Airside: near Gate A26 • near Gate A50 • near Gate B43 • near Gate Z11.
  • Terminal 2 – Airside: near Gate D1 to D4 • near Gate E2 to E5.
• Silent Chairs – Whether you want to read a book or listen to some music, the airport’s “Silent Chairs” will help provide some peace and quiet.  The chairs have soundproof glass panels and come equipped with integrated speakers, a music jack, and a table with USB port and power outlet.  Perhaps you could try sleeping here as well, but you’ll have to do so sitting up as the chairs do not recline.  Locations: Terminal 1 – Airside: opposite Gate A58, opposite Gate Z58, at Gate B23  • Terminal 2 – Airside: at Gate D4, near Gate D9, Near Gate D27, at Gate E5.
• Waiting Areas – The “Green Waiting Oasis” is another to place to escape to in between flights.  Armrests will likely prevent any sleeping, but the space has seats with tables, power outlets, and USB ports.  The lighting and artificial plants help to create a relaxing atmosphere.  Locations:
  • Terminal 1 – Landside, Area B, Level 2 • Airside, Area A, Level 2, near Gate A30.
  • Terminal 2 – Landside, Area D, Level 3, near the checkpoints • Airside, Area D, Level 2, near Gate D22.

Take precaution even when sleeping in the rest zones.  In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them.  Protect and lock your bags as you would sleeping elsewhere in public.

Shopping

• Duty Free & Shopping – Duty Free is available, many locations are open 24 hours, as well as plenty of other shops selling just about everything you could need. Hub Convenience is open 24 hours in Terminal 1, Concourse B • Terminal 1, Concourse C.

Showers, Salon & Spa

• Hair Salon – If you need a trim, stop by kpOchs Friseure, which offers hair and grooming services for both men and women. Location: Terminal 1, Area B, Level 2. Hours: 8:00AM – 8:00PM.
• Showers – Towels, floor mat, shower gel and hair dryer are available in five areas of the airport. Rate: €6 /US$ 8. Hours: 6:00AM – 11:00PM except the B locations which are open 5:00AM – 11:00PM. The airport’s shower facilities are located in the following areas:
  • Terminal 1, Landside, B Departures, Shopping Boulevard across from the Virgin store and the pharmacy.
  • Terminal 1, Airside, Transit B, Level 3 opposite the “Lufthansa Senator Lounge”, to the left of Kuffler and Bucher.
  • Terminal 1, Airside, Concourse A, Level 2, across from Gate A 50.
  • Terminal 1, Airside, Concourse Z, Level 3, across from the children’s playground.
  • Terminal 2, Airside, Concourse D, Level 3, opposite security controls D 5-8.
  • Several lounges also have shower facilities. See our Airport Lounges above for details.
• Spa – Be Relax offers massages and an oxygen bar. Location: Terminal 1, Area A, Level 2 • Terminal 1, Area Z, Level 3.

Smoking

• Smoking Areas – There are smoking lounges where passengers can sit back and relax before a flight, free of charge. Locations: Terminal 1 offers 10 locations and Terminal 2 offers 4 locations. Hours: 24 hours a day. Smoking booths continue to be available both Landside and Airside.

Things to do & see

• Airport Experience Tours – Now this actually sounds like it might be interesting. Frankfurt airport offers a 45-minute “airport experience tour” which uniquely acquaints you with life at Frankfurt airport. The description says that “you will experience takeoffs and landings up close”, but what I want to know is how close? The runway? Alternatively, you may go behind-the-scenes to look at the airport’s famous fire brigade! Tours begin at 1:00PM and 3:00PM (weekdays) and every hour between 10:00AM and 4:00PM (weekends and holidays). Starting point: the pedestrian bridge between Terminal 1 and the Frankfurt Airport Center. Rate: € 7.00. No advance booking is required! Tickets can be purchased at the tour counter in the Airport City Mall Frankfurt in Terminal 1, Level 0. There are a number of other tours available: Maxi Tour (90 minutes), Fire Department Tour (105 minutes), and the Sunset Tour (120 minutes). These tours require reservations. Rates: 17,00 € – 19,00 € depending on the tour.
• Casino – Play Roulette, Black Jack or the slot machines. Location: Terminal 1, Landside, Section C, Level 2. Hours: 7:00AM – 10:00PM.
• Entertainment and Games – Enjoy more slot machines, BigCash Club, Internet Terminals, computer games and more. Location: Terminal 1, Landside, Section B, Level 0. Hours: open 24 hours
  • Lunchtime Concerts – the airport has a lunchtime concert program on scheduled dates. Concerts are held in the Chapel, Terminal 1, Departures Hall B.
  • Gaming World – Play videos games verus the game machine or other passengers. Location: Terminal 1 – Area A, opposite Gate A52 • between Gate Z54 and Z56.
• Flight Simulator -The flight simulator gives you the opportunity to take off and land at Frankfurt Airport or any of a thousand other airports around the world. An experienced commercial airline pilot is there to supervise. Rate: €99 per session includes instructions before you start.
• Movie World – Relax in comfy chairs and watch a full length movie or documentary for free. Multiple languages are available. Locations: Terminal 1 – Area A, Level 2 • Area B, Level 2 • Area Z, Level 3.

Other Airport Services

• Coupon Wall – If you are looking for deals and discounts on food and shopping at the airport, visit the Coupon Wall located in the Terminal 2 Shopping Plaza, Level 3. Hours: 10:00AM – 7:00PM.
• Laundry – Dry Cleaning is available in Terminal 1, Concourse C, Level 0, Airport City Mall Frankfurt. Hours: 7:00AM – 8:00PM (Mon-Fri) and 9:00AM – 5:00PM (Sat-Sun).

Airport Hours

The airport is open 24 hours.

Airlines

Frankfurt Airport is served by the following airlines: Aegean Airlines • Aer Lingus • Air Algérie • Air Astana • Air Cairo • Air Canada • Air China • Air Dolomiti • Air Europa • Air France • Air India • Air Moldova • Air Montenegro • Air Serbia • Albastar • American Airlines • All Nippon Airways • Asiana • Austrian Airways • Bamboo Airways • Blue Air • British Airways • Brussels Airlines • Bulgaria Air • Cathay Pacific • China Airlines • China Eastern Airlines • Condor • Corendon • Croatia Airlines • Delta Air Lines • Egyptair • EL AL • Emirates • Ethiopian Airlines • Etihad Airways • European Air Charter • Eurowings • Eurowings Discover • Finnair • FlyEgypt • Freebird Airlines • Gulf Air • HiSky • Iberia • Icelandair • IranAir • Iraqi Airways • ITA Airways • JAL Japan Airlines • KLM • Korean Air • Kuwait Airways • LATAM • LOT • Lufthansa • MIAT Mongolian Airlines • Middle East Airlines • Nouvelair • Oman Air • Pegasus Airlines • Qantas Airways • Qatar Airways • Royal Air Maroc • Royal Jordanian Airlines • SAS • SATA Azores Airlines • Saudia • Singapore Airlines • SmartLynx Airlines • Sri Lankan Airlines • SunExpress • Swiss • TAP • TAROM • Thai Airways • TUI Fly • Tunisair • Turkish Airlines • Turkmenistan • UR Airlines • United Airlines • Uzbekistan Airways • Vietnam Airlines • Vistara.

Airport Transportation: Getting To/From The Airport

Bus

Frankfurt Airport is served by several bus connections. Most bus stops are located in front of Terminal 1 (Arrivals Level), but buses 61 and 62, Flughafen Hahn shuttle service to Hahn Airport and the AIRliner to Darmstadt leave from Terminal 2 (Level 2). For a comfortable and airline passenger-specific bus service, consider Lufthansa Airport Bus Service. Passengers travelling with any airline can use the frequent services of a Lufthansa Airport bus, and take advantage of the special check-in facilities available to passengers of this service.

Car Rentals

The following car rental agencies can be found in the Airport City Mall, Section A, Level 1 Arrivals: Advantage • Alamo • Avis • Budget • Enterprise • Europcar • Hertz • National • Sixt. The car rental agencies in Terminal 2, Level 2 Arrivals (D section) are: Advantage • Avis • Alamo • Buchbinder • Budget • Enterprise • Global Drive • Europcar • Hertz • National • Sixt.

Car Sharing

Car sharing is an economical and eco-friendly way to rent a car for a brief period. Car2Go and Book-N-Drive have vehicles available for use from Frankfurt Airport on the Arrivals Level, Parking Area P29 next to Terminal 1 section A. Please visit their respective websites for details and rates.

Hotel Shuttles

Several nearby hotels offer airport shuttle service: Achat Comfort Hotel   •   Holiday Inn Express Frankfurt – Airport   •   InterCityHotel Frankfurt Airport   •   Mercure Hotel Frankfurt Airport   •  NH Frankfurt Airport   •   NH Frankfurt Airport West   •   Steigenberger Airport Hotel   •   TOP Hotel Post Airport.

The hotel shuttle stop is located outside of Terminal 1 (B Concourse, Level 1 Arrivals).

See also Airport Hotels above.

Inter-Terminal Transportation

The free SkyLine train connects the two terminals in a quick 2-minute trip. Trains depart every 2 – 3 minutes. The airport also operates a free shuttle bus service between the two terminals (total trip time 7 – 10 minutes). Buses run in 10 minute intervals.

Taxi

Taxis are readily available 24 hours a day at both terminals.

Train

Local, Regional and International Trains can all be accessed from the Frankfurt Airport Railway Station. Tickets can be purchased at vending machines at or near the platforms, at the DB TravelCenter (Reisezentrum)in Terminal 1, Concourse B and online. To plan your route, visit the DB Bahn website. Rail&Fly allows you to travel from anywhere in Germany to airports in Germany, Zurich, Basel, Salzburg, Brussels and Amsterdam via most DB (Deutsche Bahn) trains (including ICE). Tickets are valid on the day before your flight departure, day of flight departure, day of your return flight and the day after your return flight. For more information , visit the DB Bahn website. Lufthansa Express Rail service provides a convenient and hassle-free way to travel to and from the airport by long-distance train. Check in for the train along with your flight, online or by mobile phone, from 23 hours before the train’s departure time. You can check your baggage through to your destination at the AIRail Center in Frankfurt Airport’s mainline station.