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London Stansted Airport Guide

london stansted airport guide

In this section you will find traveller airport reviews as well as our London Stansted Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

Recent changes mean that parts of the landside terminal are now closed and locked out of passenger use overnight including toilets until security opens in the morning. When security opens, staff request everyone to wake up and move people along. -a traveller (March 2018)

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported to us during their time at London Stansted Airport.

What to Expect

  • The airport is small and crowded, as it hosts several budget airlines.
  • Several food and beverage spots are open 24-hours.
  • Free WiFi is available. See WiFi below.

Where to Sleep

  • While not exactly sleep-friendly, the airport tolerates overnight ticketed travellers waiting for their early morning flights. In recent years the airport have been working hard to reduce the number of people opting to stay in the terminal overnight.
  • You should expect to sleep on the floor, while some seats exist there are are not enough for everyone.
  • Some travellers report security doing a middle-of-night wake-up. There is a higher chance of wake-up if you are sleeping on the floor in a high traffic area.
  • Cafes and restaurants no longer allow overnight travellers to sleep on their chairs and benches.
  • The airport is fairly quiet overnight but bright – bring a sleep mask/eyeshades. Temperatures are cold, so you should dress warm and bring a blanket!
  • For uninterrupted sleep, there is a hotel connected to the airport by a covered walkway and other nearby options that provide an airport shuttle. See Airport Hotel below for more info.

Good to Know

  • Recent renovations have removed public showers.
  • There are plenty of electric outlets to charge your electronics.
  • Economy class passengers can pay to use one of the first class lounges. See Airport Lounges section for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our London Stansted Airport Guide. Send us your airport tips to help us keep this information up to date.


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London Stansted Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there is a lounge that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Stansted Airport does not appeal to you, there are hotels near the airport:

  • Hampton by Hilton - (250m from the airport) Connected to the terminal via a walkway.
  • Radisson Blu Hotel London Stansted Airport - (2 minute walk from the terminal) Connected via covered walkway. Day rooms for 4 & 8 hour blocks are offered between the hours of 8:00AM - 6:00PM.
  • Holiday Inn Express London Stansted Airport - (5 minutes from the airport) Shuttle bus operates from 4:00AM to 12:30AM (every 30 minutes). To the airport: the shuttle operates on the hour and half hour. From the airport: the bus departs from Bay 21 at 15 and 45 minutes past the hour. (£3.00 per person).
  • De Salis Hotel Stansted - (5 minutes from the airport) The hotel’s 24-hour airport shuttle departs every 20 minutes. Cost is GBP 6 per person.
  • Hilton London Stansted Airport - (6 minutes from the airport) Shuttle bus operates from 4:15AM to 1:00AM (£3.00 per person). The shuttle bus departs Coach Station Bay 20 at the airport on the hour and 30 minutes past the hour. The shuttle bus departs the hotel for the airport every 15 and 45 minutes past the hour.

To see more options there is a list of hotels near Stansted Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available in London Stansted Airport for 4 hours. Connect to the “_stanstedairport” network. After your four hours is up, additional time can be purchased in increments as little as 24 hours for £9.

If you don’t have a mobile device for connecting to WiFi, internet kiosks are available landside. Printing facilities are available as well. Payment can be made by credit card, voucher, or coin.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baby Care Facilities - Baby changing facilities are available in the following locations:
    » Departures: Zone A Check-In area restrooms • Main Departures Lounge (nursing room also available) • Family restrooms at Gates 13, 33/34, 43, and 59 • Gates 81-88 area (ladies restroom)
    » Arrivals: UK Baggage Reclaim (ladies restroom) • International baggage reclaim 1 (family restroom) • Intl Baggage Reclaim 9 (restrooms) • Arrivals Route 40-59 (accessible toilet) • Main Arrivals Greeting area (restrooms).
  • Baggage Trolleys - Available for a refundable deposit of £1, €1 or $0.25 coin. Trolleys are available in designated areas of the terminal, baggage reclaim, car parks, and the airport rail and coach stations.
  • Changing Rooms - Changing rooms are available airside in the main Departures lounge, and landside at Arrivals.
  • Currency Exchange - Moneycorp kiosks can be found in these locations: Zone A (next to M&S) • Zone F (landside) • Airside (before World Duty Free) • Departure Lounge • Baggage Reclaim • International Arrivals. Hours: Vary per location, but the one in Zone A is open 24 hours. Moneycorp foreign currency ATMs dispense Euro and Sterling 24 hours a day, both landside and airside.
  • Duty Free & Shopping - World Duty Free is available, as well as a variety of retail shops. Most stores are open from first flight of the day until the last.
  • Fast Track Service - As a premium service, customers with Fast Track security passes will be given priority service to ensure that waiting is kept to a minimum. Cost: £7.00 book online before 10 PM.
  • Food & Drinks - Most food concessions throughout the airport operate according to flight schedules; however, Pret-a-Manger coffee shop is open 24 hours. A 24-hour grocery store is also available.
  • Grocery Store - Need to pick up groceries on your way home from the airport? M&S Simply Food has produce, wines, deli items, ready-to-go meals and everyday household items. Location: Arrivals, landside. Hours: Open 24 hours.
  • Information Desk - Get info about the airport or flights, page a person, send or receive faxes, make photocopies or print online boarding documents (£5.00 each) at the Information Desk. Locations: International Arrivals area, landside • Departures lounge, airside. Hours: Open 24 hours.
  • Luggage Storage & Lockers - Left luggage storage is available at the following per-item rates: £8 per day / £48 per week for carry-on suitcases/bags • £10 per day / £60 per week for larger suitcases/bags • £20 per day / £120 per week for oversized items. Location: Luggage-Point Airport Services desk, landside, International Arrivals, Zone A. Hours: Open 24 hours.
  • Luggage Weighing - For £1 per bag, you can avoid overage charges by checking the weight of your luggage before you check it in. Six Luggage Point weight check systems are located throughout Zones A - G, landside in the Check-In area. If your bag is overweight, you get a free weight recheck after you have adjusted the weight.
  • Luggage Wrapping - Rates start at £10 per bag. Location: Luggage-Point Airport Services desk, landside, International Arrivals, Zone A. Hours: Open 24 hours.
  • Mobile Charging - At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at guides@sleepinginairports.com.
  • Pharmacy - Location: Boots, after security (airside). Hours: 4:00AM - 10:00PM.
  • Prayer Room - There are two 24-hour interfaith prayer rooms in the airport: One is located landside opposite Check-In Zone A, and the other is located airside near Escape Lounge in the main Departure Area. Ablution (ritual washing) facilities are located next to each prayer room.
  • Rest Zones - Not available.
  • Showers - Not available.
  • Smoking - There are no designated smoking areas inside the terminal. Once you have passed through security, there will be nowhere to smoke.
  • Spa & Salon - Pamper yourself before your flight with an express beauty treatment, manicure or massage at CLOUD SPA: nails & beauty! Location: airside.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, London Stansted airport is served by the following airlines: Air Corsica • Air Mediterranean • Air Moldova • Arkia • Atlasglobal • Aurigny • BMI Regional • British Airways • Cobalt • easyJet • Emirates • Eurowings • Flybe • Jet2 • Pegasus Airlines • Primera Air • Ryanair • Thomas Cook Airlines • Titan Airways • Transun • TUIFly • WOW Air.

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Airport Transportation: Getting To/From The Airport

Bus and Coach

The airport is well connected to the bus system. Whether you need a shuttle bus to the train station, want a fast bus connection to central London or need a long distance coach, there is probably a bus for you. The airport bus and coach terminal is located opposite the main terminal entrance. Tickets are sold at ticket desks in Arrivals, at the bus and coach terminal (open 24 hours), or on board from the driver. To plan your route, visit the London Stansted Airport website.

Car Rentals

The following car rental companies are located at the airport: Alamo • Avis/Budget • Enterprise • Europcar • Hertz/Firefly • Interrent • National • Sixt.

Trains

Stansted Airport rail station is located directly below the terminal building, just a 2-minute walk from Check-in and Arrivals. Trains are available to central London, long-distance destinations and more. Train tickets are sold online, at the rail station or in the Arrivals area of the airport terminal. To plan your trip, visit the London Stansted Airport website.

Taxi

24x7 Stansted is the official taxi service provider of Stansted Airport, offering 24-hour transportation to and from the airport. Fares are flat rate, accessed according to final destination, with any extra fees or tolls already included. Credit cards are accepted.

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Last Updated: 14 November 2017

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .