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Moscow Sheremetyevo Airport Guide

moscow sheremetyevo airport guide

In this section you will find traveller airport reviews as well as our Moscow Sheremetyevo Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

I had a 17 hours wait between my flights (from 5pm to 10am next morning)and, to be honest, this was one of the most pleasant airports I have ever been into (and believe me, I have seen loads). -Karmak

In anticipation of the 2018 World Cup, a series of new regulations are being implemented to promote "good behaviour". Travellers will now be fined 100 to 500 rubles for violations such as: using the airport for accommodations (that's you, airport sleepers!), clogging the airport, blocking the passages, riding the airport trolleys, and listening to music without headphones. Explore our airport guide below for sleep and layover alternatives.

Airport Overview

To help you plan your layover or overnight sleepover, here is a quick run-down of what travellers have reported to us during their time at Moscow Sheremetyevo Airport.

What to Expect

  • The airport has several terminals: the north terminal area has Terminals A, B, and C - these house charters and low-cost carriers; the south terminal area has Terminals D, E, and F, which are interlinked
  • This is a large, spread out airport. The facilities and amenities are generally very good, but isn’t very comfortable for overnight sleepers.
  • Airport staff are generally tolerant of overnight travellers trying to sleep.
  • Many travellers report poor customer service and/or major language barriers.
  • WiFi is available. See WiFi information in the airport guide below.

Where to Sleep

  • Most reviews from travellers focus on the south terminals, D, E, F, as those house most public, international flights. Each gate has a lot of seats, and some don’t have armrests.
  • There’s a carpeted area where Terminals D and E meet.
  • The floor is mostly tiled, so bring something to lie on for warmth.
  • The airport is cold and bright, so bring layers and a sleep mask/eyeshades.
  • For uninterrupted sleep, there are sleep cabins in the transit area and hotels within walking distance. See Airport Hotels in the airport guide below.

Good to Know

  • Many travellers report difficulty in finding charging locations for phones, tablets, etc.
  • Showers are available for a fee.Economy class travelers can buy a pass and relax in several airport lounges; showers are available in some. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Moscow Sheremetyevo Airport Guide. Send us your airport tips to help us keep this information up to date.


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Moscow Sheremetyevo Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Sheremetyevo Airport does not appeal to you, there are hotels inside and near the airport:

  • Inside Airport Sleep Capsules - There are 12 sleep capsules located in the international departures area of Terminal E on the 3rd Floor. Booking available once you are there. Day rates from 1 hour (500 руб./RUB) to 8 hours (2600 руб. / RUB) during the hours 10:00AM - 10:00PM. Overnight rates from 2 hours (760 руб. / RUB) to 8 hours (2320 руб. / RUB). Each additional hour is 500 руб. / RUB. Pillows (100 руб. / RUB) and blankets (150 руб. / RUB) are available for rent.
  • Inside Airport Air Express Sheremetyevo - Located in the transit area of Terminal E (accessible from terminals D and F) and the 5th level of Aeroexpress Terminal. Rooms resemble the cabins of a cruise liner, and have private bathroom, tv, telephone, and internet. Minimum 4 hour stay. » Check Rates
  • At Airport Radisson Blu Hotel Sheremetyevo Airport - Connected to the airport via walkway located on the third floor (Departures area) between Terminals D, E and F. Free shuttle (ahared with the Park Inn) runs every 30 minutes between hotel and Terminals D, E, and F. » Check Rates
  • Park Inn by Radisson Sheremetyevo Airport Hotel - (3 minutes from the airport) Located within short walking distance of Terminals D, E, and F. Free shuttle (shared with the Radisson Blu) runs every 30 minutes between hotel and Terminals D, E, and F. Day rooms are available. » Check Rates
  • Novotel Moscow Sheremetyevo Airport - (5 minute walk from Terminal 2). Free shuttle bus to/from Terminals D,E, and F every 20 minutes (6:00AM to 10:00PM) and every 30 minutes (10:00PM to 6:00AM); and Terminals B and C hourly, upon request. Day use rooms are offered for 8 hours between 8:00AM to 8:00PM. » Check Rates

To see more options there is a list of hotels near Shermetyevo Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Moscow Sheremetyevo Airport, but only for travellers who have a Russian mobile phone. Connect to the "Wifi_Free" network for unlimited access. Non-Russian travellers will need to connect to WiFi inside the cafes.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art in the Airport - A series of rotating and permanent art exhibits are on display throughout the airport.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Children’s Play Area - When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play zones. Location: Terminal D, Airside. Hours: 8:00AM - 8:00PM.
  • Currency Exchange - Services are available from 2 locations: 1st Floor, Landside • 3rd Floor, Landside. Hours: Unknown.
  • Duty Free & Shopping - Duty Free is available in every terminal as well as a large selection of stores for all your needs. Terminals D and E (Arrivals) have a Globus Gourmet Express selling grocery items, baked products, home cooked meals to go, etc.
  • Family Services - Strollers are available free of charge. There are five childcare rooms that have play areas. A mother and child room is equipped with two bedrooms (with 25 beds), toilet rooms with the baby-changing tables, shower, play area, and kitchen. This room is accessible to departing passengers with children aged 7 and under. Entry is free, but a passport, flight ticket, and health certificate (granted by one of the medical centers in Terminals D or F) is required for access to the facility. Location: Terminal D, Landside, 2nd Floor. Hours: Open 24 hours, but you may be limited to 3-4 hours during peak hours. Sheremetyevo organizes contests, guided tours, New Year parties, and games especially for children.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours: Zhurfiks Café (Terminal E, airside, 3rd Floor).

Pro Tip: Clare tells us Burgers & Bakery @ terminal E has great burgers and unlimited wifi with purchase. Cost AUD$20 for drink, burger (fresh not frozen beef), fries. Burger King is cheaper but seats are very comfy and big area to chill out in. Sat there for ages and staff were really friendly. Not a lot of customers in am, may be different in pm.

  • Information Desk - Desks are available in all Terminals. Hours: Unknown.
  • Luggage Storage & Lockers - Winter gear (coats, jackets, etc.), luggage, and other items can be stored at luggage storage rooms in Terminals D, E, F and Aeroexpress. Rates for luggage storage are as follows: 500₽ per luggage item, for the first 24 hours, and 250₽ per 24-hour period after. Locations: Terminal D, Ground Floor (right side) • Terminal E, 1st Floor • Terminal F, 1st Floor • Aeroexpress Terminal, 2nd Floor. Hours: Open 24 hours.
  • Luggage Trolley - Available free of charge
  • Luggage Wrapping - Pack & Fly luggage wrapping is available 24-hours in the following locations:
    » Terminal D - Location: Center of Departure lounge, 3rd Floor. Fee: 500₽ - 800₽ per bag/item, depending on weight.
    » Terminal E - Location: Departure lounge, 2nd Floor. Fee: 400₽ per bag/item.
    » Terminal F - Location: on the 2nd floor near the entrance at the detection gateways. Fee: 400₽ per bag/item.
    » Aeroexpress - 3rd Floor. Fee: 500₽ per bag/item.
  • Mobile Charging - Charging points are available at the following locations: Aeroexpress, 2nd and 3rd Floors (6 points) • Terminal D, Departure Floor and 4th Floor (21 points) • Terminal E, all Floors (27 points) • Terminal F, 1st, 2nd and 4th Floors (16 points).
  • Pharmacy - There are pharmacies available in all Terminals except Terminal F.
  • Post Office - Russian Mail. Location: Terminals C and F. Hours: 8:00AM – 5:00PM (Mon-Fri) 8:00AM - 3:00PM (Sat-Sun).
  • Relgious spaces
    »
    Cathedral of the Resurrection of Christ - located near Terminal F. Hours: 8:00AM - 8:00PM. Every Friday at 2:00PM is the rite of blessing the water, and at 2:30PM is the requiem service.
    » Chapel of Nicholas the Miracle Worker - located on the 2nd floor in the transit area between Terminal E and the Railway Terminal AeroExpress. Hours: 8:00AM - 6:00PM.
  • Rest Zones - Not available.
  • Showers - Freshen up before or after a long flight! Showers are available for a fee of 400₽, which includes access for 30 min., plus towel, shower gel, and soap. Shower rooms are available at multiple locations: Terminal D, landside, 2nd Floor, near the Baikal Lounge. Pay at Baikal Lounge for shower access. Hours: 9:00AM - 9:00PM. Showers are also available in Terminal D at the VIP lounges and the following business lounges: Matryoshka Lounge, Classic Lounge (4th Floor), Gallery Lounge (3rd Floor), Blues Lounge (4th Floor), and Jazz Lounge (4th Floor).
  • Skype Booth - Passengers can use the Skype internet video-calling service to check-in. All they have to do is to call "svo_checkin" and follow the officer’s instructions. During the check-in, passengers will be asked to show their passports and to tell the officer the date of the flight and the number of their e-tickets.
  • Travel Agencies - If you are arriving in Moscow Sheremetyevo and need local arrangements or help planning a really last minute trip abroad, there are a number of travel agencies with offices at the airport that can probably be of assistance. Natali-Tur, Coral Travel, Amigo Travel and Inturist.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Moscow Sheremetyevo airport is served by the following airlines: Aeroflot • Adria Airways • Alitalia • Ariana Afghan Airlines • Bulgaria Air • Delta • Air Serbia • Pegas Fly • Iran Air • KLM • Korean Air • LOT • Mongolian Airlines • Royal Flight Airlines • Royal Air Maroc • Nordwind Airlines • SmartWings • Sichuan Airlines • Finnair • Hainan Airlines • China Eastern • China Southern • CSA Czech Airlines • Air Algerie • Air Astana • Air Baltic • Air Malta • Air France • Air China • Onur Air • Ellinair • Severstal • Tianjin Airlines • AtlasGlobal • Beijing Capital Airlines • Qeshm Air • Taban Air • Lucky Air • FlyDubai • RusLine • Air Arabia.

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Airport Transportation: Getting To/From The Airport

Bus

The airport is served by at least seven bus lines, all which depart from one of three Moscow Metro stations: Rechnoy Vokzal, Planernaya or Leninskiy Prospekt. For routes, fares and schedules, visit the Moscow Sheremetyevo Airport website.

Hotel Shuttles

Many local hotels provide airport shuttle service as a courtesy to their guests. Ask your hotel for shuttle service availability and details. The following hotels offer airport shuttle service: Aviator Hotel Sheremetyevo   •   Hotel Novotel Moscow Sheremetyevo Airport   •   Kora VIP   •   Park Inn by Radisson Sheremetyevo Airport Moscow Hotel   •   Sheraton Moscow Sheremetyevo Airport Hotel   •   SkyPoint Sheremetyevo Hotel.

Inter-Terminal Transportation

Terminals D, E, F are interconnected by passenger walkways. A free shuttle bus runs between the South Terminal Complex (D, E, F, Aeroexpress) and B and C terminals for passengers only.

Taxi

Taxis are readily available outside of 1st floor Arrivals at Terminals D, E and F. Official taxis can hired at the Taxi Desk located inside of the terminals.

Train

Aeroexpress is a high-speed train service that travels between the airport and Belorussky Rail Terminal with a total one-way travel time of 35 minutes. Belorussky Rail Terminal, also known as Moscow Smolenskaya Railway Station, provides connections to long-distance trains traveling from the northeast, south, west and southwest of Moscow, as well as Zamoskvoretskaya and Koltsevaya lines on the Moscow Metro. For fares, schedules and more information, visit the Aeroexpress website.

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Last Updated: 03 May 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .