Hong Kong Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

• Centurion Lounge  – Temporarily Closed – Location: Terminal 1, airside, Level 7, near Gate 60. Showers are available. Lounge Access: American Express® Card Members • Lounge membership programs.
• Plaza Premium Lounge (Gate 60) – Location: Terminal 1, Airside, Level 7, near Gate 60. Private resting areas ($) and showers are available. Hours: open 24 hours. Lounge Access: Pay at the Door • Lounge membership programs.
• Plaza Premium Lounge (Gate 35) – Location: Terminal 1, Airside, Level 6, Gate 35. Showers are available. Hours: open 24 hours. Lounge Access: Pay at the Door • Lounge membership programs.
• Plaza Premium Lounge (Gate 1) – Location: Terminal 1, Airside, Level 6, near Gate 1.  Showers are available.  Hours: 8:00AM – 12:30AM.  Lounge Access: Pay at the Door.
• Plaza Premium First Lounge – Temporarily Closed – Location: Terminal 1, Airside, near Gate 1, Level 6, Departures Level. Showers are available. Lounge Access: Pay at the Door.
• United Club – Location: Terminal 1, Airside, West Concourse, Level 7, before Gate 61. Showers are available. Lounge Access: Pay at the Door with proof of United Airlines ticket • United Club Membership.

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website.

Midfield Concourse, Airside: Hong Kong Airlines VIP Lounge Club (Autus)

Terminal 1, Airside: Location: Cathay Pacific The Bridge • Cathay Pacific The Deck • Cathay Pacific The Pier Business Class Lounge • Cathay Pacific The Pier First Class Lounge • Cathay Pacific The Wing Business Class Lounge • Cathay Pacific The Wing First Class Lounge • Hong Kong Airlines VIP Lounge (Club Bauhinia) • Singapore Airlines SilverKris Business Class Lounge • Sky Team Lounge • Thai Airways First Class Lounge • Thai Airways Royal Orchid Lounge • The Emirates Lounge • United Global First Lounge.

Related Pages: Hong Kong Airport Lounges

Hong Kong Airport Hotels & Day Rooms

Quick Facts

• Nearest Hotel:  Inside the Airport
• Sleep Cabins & Pods: Yes
• Day Rooms: Yes
• Nearby Hotels with Free Shuttles: Yes

When the prospect of sleeping on the floor or in a chair is giving you nightmares, there is good news for those of you who are looking to sleep at Hong Kong Airport in comfort.   If you are on a layover in Terminal 1, you don’t have to go through security as there are sleep cabins with short-term rates.  In the public area of the area, there is a hotel connected to Terminal 1 and several nearby hotels offering free airport shuttles.

With Covid restrictions constantly changing, we recommend that you confirm shuttle availability prior to booking and/or prior to your arrival.

At Airport Regal Airport Hotel – Connected to Terminal 1 via air-conditioned bridge. The hotel is a 2 minute walk or 1 minute drive via scheduled airport shuttle. Day rooms are available for use from 9:00AM to 9:00PM.  » Check Rates

Near Airport Novotel Hotel Citygate – Free airport shuttle runs 6:00AM – 11:40PM.  Departs from Terminal 1,  Car Park 1, Bay 11-14.  » Check Rates

Near Airport Sky City Marriott – Free airport shuttle is available.  Departs from Terminal 1, Car Park 1, Bay 11/12.  If you require assistance, you can find an Airport Representative at B05 Marriott Counter in Terminal 1.  » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Hong Kong Airport, search deals and read traveller reviews.

Airport WiFi/Internet

Free WiFi is available at Hong Kong Airport. WiFi is available throughout all terminals, but the signals tend to be stronger in some areas. Connect to the “#HKAirport Free WiFi” network. No registration required!

If you don’t have your own mobile device to connect to the internet, you can use a desktop computer with free internet access at any one of 36 locations (with 94 desktop computers available) airside in Terminal 1 and Midfield Concourse. The Internet Zone on the Departures Level in the North Satellite Concourse offers an additional 6 computers.

More Services, Facilities & Things To Do On A Layover At The Airport

Communications

• Post Office – Send your last minute postcards to friends and family from the airport’s post office. Location: T1, landside, Check-In Hall, near Check-In F Hours: unknown. Additionally, 3 post boxes can be found throughout the terminals.
• SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – Located throughout the airport are 39 nursing rooms, each equipped with infant feeding and diaper-changing facilities. There are 17 nursing rooms in Terminal 1, 5 nursing rooms in Terminal 2, 4 nursing rooms in North Satellite Concourse, 11 nursing rooms in Midfield Concourse and 2 nursing rooms in SkyPier. Strollers are available free of charge, Airside only.
• Children’s TV Lounges and Play Areas –
  • TV Lounges – Colorful areas for watching cartoons and children’s shows. Games and toys are also available. Seven locations can be found throughout Terminal 1, North Satellite Concourse and Midfield Concourse.
  • Play Areas – Two locations: T1, airside, Departures Level, between Gates 23 – 25 • North Satellite Concourse, airside, Departures Level, between Gates 509 – 510.
  • Dream Come True Education Park – An educational and interactive exhibit designed to let children experience real life working situations through costumed role play. Location: T2, landside, Level 6 Hours: 8:00AM – 10:00PM (Daily).
• Strollers – Free strollers offering additional space for small luggage are available.

Food & Drinks

• Drinking Water – Thirsty? Drinking water station are available free of charge. Each station dispenses both hot and cold water, useful for tea-making or preparing cup of noodles! There are over 50 stations in the airport. Locations: T1, airside, Departures Level, Level 6, near Gates 1, 15, 26, 34, 44 and 61 • T1, airside, Departures Level, Level 4, near 4.3 women’s restroom • T1, airside, Arrivals Level, Level 5, near transfer area E2 • North Satellite Concourse SkyPier, airside, Departures Level, Level 5, near women’s restroom • North Satellite Concourse SkyPier, airside, Departures Level, Level 4, opposite Berths 5 and 6.
• Food & Drinks – Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
  • Terminal 1 -Airside: Bari-Uma & Sinsa Eat Korean KitchenMoon (Level 7, food court) • Duddell’s (Level 7, food court) • Gordon Ramsay Plane Food to Go (Level 7, food court) • Putien (Level 7, food court) • Thai Express (Level 7, food court) • Putien (Level 7, food court) • Starbucks (Level 6, near Gate 15 and near Gate 21) • Tasty Congee & Noodle Wantun Soup (Departures Level, L7).
  • Terminal 1 – Landside: 7-Eleven (Check-in Aisle F) • Cafe de Coral (Check-in Aisle F) • Hung Fook Tong (Check-in Aisle F) • McDonald’s (Check-in Aisle F) • Starbucks (Level 7, Check-in Aisle A).
  • Terminal 1 – Arrivals: 7-Eleven (before Immigration Hall • Arrivals L5) •Tonkotsu 8 (Level 5) • Tai Hing (Level 5) • Tonkotsu (Arrivals, Level 5).
  • Terminal 2 – Landside: 7-Eleven (Check-in Hall, Departures 5 • Mainland/Macau Transport Center) • Hung Fook Tong (Arrivals, Level 3).

Information

• Airport Ambassadors – If you are lost and need to find your way, look for the friendly people in the red coats. The Airport Ambassadors will help you get to your desired location.
• Information Desk – 13 Customer Service Centres are located throughout the airport for assistance with information on airport facilities, directions, maps and other inquiries. During off-hours, Help phones are available at each location to connect you to a 24-hour information call center. Locations: 11 locations found airside and landside in Terminal 1 • 2 locations landside in Terminal 2.

• Luggage Storage & Lockers – If you want to relieve yourself from the burden of heavy baggage, luggage storage is available on an hourly and daily basis. Location: Terminal 2, Landside, Arrivals Level 3, Mainland/Macau Transport Center. Hours: 5:30AM – 1:30AM. Rates: HK$ 12 (hourly) • HK$ 140 (daily).
• Luggage Wrapping – Protect your bags from damage or theft by having wrapped in plastic.  Kiosks are available in several check-in areas of both terminals. Rates: unknown.

Medical Services

• Medical Centre – Need medical assistance?  You can help at these two locations: Terminal 1, Landside, Departures L6. Hours: 24 hours • Terminal 1, Airside, near Gate 34. Hours: 8:00AM – 9:00PM, closed for a break 4:00PM – 5:00PM.
• Pharmacy – If you need professional pharmaceutical help, stop by Watsons. Staffed by a team of pharmacists, dieticians and a nurse, you’re sure to find any last minute medications. Locations: Terminal 1, Airside, L6, Gates 40 • Terminal 1, Landside, Arrivals, L5. If you just need last minute general health supplies,Mannings has 12 locations in Terminals 1, 3both landside and airside. Hours vary but most open at 7:00AM and a few close as late as 1:00AM.

Mobile Charging

• Mobile Charging – More than 3,500 charging points are available throughout the airport. All use 3-rectangular-pin fused plug (rated at 13A) or a USB connector, but if you don’t have either, Qi-certified wireless charging points are available at boarding gates 1, 15, 33 and 34.

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Terminal 1.
• Banking Services – Bank of China provides full-service banking and currency exchange services. Location: T1, landside, Arrivals, Level 5. Hours: Vary per location.
• Currency Exchange – There are 9 Global Exchange Desks and 9 Travelex Desks available throughout the airport (landside and airside). The following locations are 24 hours:
  • Global Exchange – Terminal 1, Airside, Departures, L6 • Terminal 1, Landside, after customs, L5, Arrivals.
  • Travelex – Terminal 1, Airside, Departures, L6 • Terminal 1, Landside, after customs, L5, Arrivals.

Prayer

• Prayer Rooms – Peaceful areas for prayer and meditation are available. A Qiblah (directional sign) and foot washing basin are available in all prayer rooms. Locations:
  • Landside: Terminal 1, Check-in Isle A, Departures L7 • Terminal 2, Check-in Hall, L5.
  • Airside: Terminal 1, near Gate 42, Departures L6 • North Satellite Concourse, near Gate 501-510, L5 • Midfield Concourse, near Gate 211, L6.

Rest & Relaxation

• Caring Corner – The Caring Corner is a special area for disabled travellers, pregnant women and the elderly to relax in comfy seating with televisions. Locations: Terminal 1 (Airside, near Gates 1 and 36, Level 6 • Airside, Transit Area E1, Level 5 • Airside, Transit Area E2, Level 5.
• Hotels – see “Airport Hotels” above.
• Lounges – see “Airport Lounges” above.
• Rest Zones – Resting lounges can be found throughout the airport whether you are departing or transiting. Look for the renovated (2019) Relaxation Corner which offers comfy leather recliners, WiFi, charging points and massage services nearby. Location: Terminal 1, Airside, Level 6, near Gate 23.

Take precaution even when sleeping in the rest zones.  A traveller recently reported that money and credit cards had been stolen from their bag even though the bag was right beside them.  Protect and lock your bags as you would sleeping elsewhere in public.

Shopping

• Duty Free & Shopping – Duty-free shopping is available throughout the Departures and Arrivals areas of T1. Throughout the airport is a huge variety of retail shops selling high fashion, local delicacies, teas, traditional Chinese medicines and whatever else you can think of, so welcome to shopper’s paradise!

Showers, Salon & Spa

• Showers – Free showers are available in Terminal 1, Airside, Arrivals Level 5, near Gate 22 and near Gate 43. Hours: Open 24 hours. Showers are also available in a few of the lounges. See Airport Lounges above.
• Spa & Salon Services – Feel your stress melt away with a massage, available at the Relaxation Corner. Location: Terminal 1, Airside, Level 6, near Gate 23. Hours: 6:30AM – 12:30AM. Rates & Services: Acupressure, Reflexology and Massage for $230/ 20 minutes or $298 / 30 minutes.

Smoking

• Smoking – Smoking is permitted in designated locations including smoking lounges.

Things to do & see

• Aviation Discovery Center – Learn about the history of Hong Kong’s aviation through aviation-themed exhibits and attractions, including SkyDeck! Location: T2, landside, Level 6 Hours: 11:00AM – 10:00PM (Mon – Fri) and 9:30AM – 10:00PM (Sat, Sun and holidays).
• Exhibitions – The airport offers a variety of activities such as tea-making demonstrations, Chinese Medicinal Workshops and Art Exhibits with changing themes. The schedule changes every month. Various locations.
• Golf – The Sky City Nine Eagles Golf Course is near Terminal 2. Equipment rental is available. Getting there: a shuttle bus departs from Terminal 2, Gate 18
• GreenLive AIR – Play 9-hole or 18-hole golf indoors at GreenLive AIR indoor golf simulator. Embroidered GreenLive AIR souvenirs are also available. Location: T2, landside, Level 6 Hours: 10:00AM – 10:00PM.
• IMAX Theatre – Enjoy 2D and 3D movies on Hong Kong’s largest IMAX screen at UA IMAX Theatre @Airport. Location: T2, landside, Level 6 Hours: 11:00AM – 10:00PM (Mon – Fri) and 9:30AM – 10:00PM (Sat, Sun and holidays).
• i-Sports – i-Sports offers various sports simulators such as soccer, basketball, golf, boxing, skiing, car racing, shooting. Location: Terminal 2, Landside. Hours: 11:00AM – 9:00PM.

Airport Hours

The airport is open 24 hours.

Airlines

Hong Kong airport is served by the following airlines: Aeroflot • Air Astana • Air Busan • Air Canada • Air China • Air Explore • Air France • Air India • Air Mauritius • Air New Zealand • Air Niugini • Air Seoul • AirAsia • All Nippon Airways • American Airlines • Asiana Airlines • Aurora Airlines • Bangkok Airways • British Airways • Cathay Pacific • Cebu Pacific Air • China Airlines • China Eastern Airlines • China Southern • Eastar Jet • Egyptair • EL AL Israel Airlines • Emirates • Ethiopian Airlines • Etihad Airways • EVA Air • Eznis Airways • Fiji Airways • Finnair • Garuda Indonesia • HK Express • Hong Kong Airlines • IndiGo • Japan Airlines • Jeju Air • Jetstar • Jin Air • Juneyao Airlines • Kenya Airways • KLM • Korean Air • Lanmei Airlines • Lufthansa • Malaysia Airlines • Malindo Air • Mandarin Airlines • MIAT Mongolian Airlines • Myanmar National Airlines • Nepal Airlines • Peach Aviation • Philippine Airlines • Qantas Airways • Qatar Airways • Royal Brunei Airlines • Royal Jordanian • S7 Airlines • SAS • Scoot • Shandong Airlines • Shanghai Airlines • Shenzhen Airlines • Sichuan Airlines • Singapore Airlines • Sky Angkor Airlines • South African Airways • SpiceJet • Spring Airlines • Swiss • T’way Air • Thai AirAsia • Thai Airways • Thai Smile Airways • Turkish Airlines • United Airlines • VietJet Air • Vietnam Airlines • Virgin Atlantic Airways • Virgin Australia • Xiamen Airlines.

Airport Transportation: Getting To/From The Airport

Airport Express

The Airport Express train travels between the airport and central Hong Kong in 24 minutes, departing daily in 10 – 12 minute intervals from 5:54AM – 12:48AM. Passengers can download the MTR “Next Train” app for live up-to-date train schedules. Many “freebies” are included with the Express Train; free porter service; free flight check-in service if travelling from Hong Kong and Kowloon stations (available 90 minutes to 24 hours before flight departure); free shuttle service to area hotels and transportation hubs when arriving into Hong Kong and Kowloon stations. For more information on fares, schedules and routes, visit the MTR website.

Buses

The airport bus terminal is located outside and down the ramp to the right of the Arrivals Hall exit. Several different types of buses are available: “A” Routes (Airbus service), “E” Routes (External Bus services), “NA” routes (Overnight Express Bus services), “N” routes (Overnight Bus services), “S” routes (Shuttle Bus service to the airport). Buses announcements are spoken in Mandarin, Cantonese and English. Passengers need exact fare or Octopus card. For more information on schedules, routes and fares, visit the Citybus or Long Win Bus websites.

Hotel Shuttles

Several hotels near Hong Kong Airport offer free shuttle service. Here are some hotels that offer airport shuttles: Hong Kong SkyCity Marriott Hotel   •   Novotel Citygate Hong Kong.

Vigor Airport Shuttle Services provides a hotel coach service between the airport and major hotels in Hong Kong. Tickets can be purchased in Terminal 1 from Counter B01 in Arrivals Hall B. Buses depart from the Terminal 2 coach station.

See also Airport Hotels above.

Taxi

Taxis can be found at the airport’s Taxi Station, located outside near the ramp to the left of the Arrivals Hall exit. Three different color-coded taxis are available:

• Urban (red) taxis serve Hong Kong (except Tung Chung Road and roads in south Lantau).
• New Territories NT (green) taxis serve the New Territories and specific roads in Lantau.
• Lantau (blue) taxis serve all of Lantau and the airport

Baggage fees are charged for all luggage placed in the baggage compartment of the taxi and luggage over 140cm placed in the passenger compartment. Most taxis can hold up to three pieces of regular-sized luggage.

Mainland China

Please note: Be sure to have all necessary identification, travel documents and visas before boarding any transportation going between Hong Kong and mainland China.

For transportation options to mainland China including bus, ferry, limousine service, visit the Hong Kong Airport website.