Osaka Kansai Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

• KAL Business Class Lounge – Location: North Terminal, Landside, 3rd Floor, below KAL Check-in counters on the 4th Floor. Lounge Access: Lounge membership programs.
• KIX Airport Lounge – Location: Terminal 1, North, 2nd Floor. Showers are available. Hours: open 24 hours. Lounge Access: Pay at the Door.

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s web site.

Korean Air Lounge (Location: T1, 3F) • Kix Airside Lounge (Location: T1, International Gate Area Center) • Kix North Lounge (Location: T1, International Gate Area Center) • Asuka Lounge (Location: T1, International Gate Area North Wing) • Lounge Pacific (Location: T1, International Gate Area North Wing) • Royal Orchid Lounge (Location: T1, International Gate Area North Wing) • ANA Lounge (Location: T1, International Gate Area North Wing • Domestic Gate Area) • JAL Sakura Lounge (Location: T1, International Gate Area South Wing • Domestic Gate Area).

Related Pages: Kansai Airport Lounges

Airport Hotels

If sleeping in the airport sounds like a nightmare, there are hotels at Kansai Airport:

• First Cabin Kansai Airport – Location: Aeroplaza, 3rd Floor. Offering 4 types of cabins ranging from Premium Economy to First Class cabins.   » Check Rates
• Hotel Nikko Kansai Airport – Connected to Terminal 1 by pedestrian walkway on 2F.  From Terminal 2, take the free shuttle to the “Aero Plaza”. » Check Rates

Hotels near the airport

• Star Gate Hotel Kansai Airport – Free airport shuttle is available. Bus picks up at S12 (South Group Bus Area 12) bus stop. » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Osaka Airport that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi/Internet

Free WiFi is available throughout the airport. Connect to one of the “FreeWiFi@KIX” networks.

Coin-operated computers are available in the @Station internet kiosks located throughout the airport. Rate: 100 yen/10 minutes Locations: T1: 1F • 2F (two locations) • 4F • Domestic Gate area T2: 1F • International Gate area • Domestic Gate area Hours: 9:00AM – 5:00PM.

The Business Center also offers workstations for rent. Rate: 500 yen per 30 minutes. See Business Center below.

More Services, Facilities & Things To Do On A Layover At The Airport

Business Services

• Business Center – Send faxes, make photocopies, use the computers or rent the meeting room. Location: T1, 4F Center. Hours: 7:00AM – 8:00PM.

Communications

• Post Office – The post office sells stamps and postcards. Location: T1, 2F (South) Hours: 9:00AM – 5:00PM. Mailboxes are located in four areas: Terminal 1, 1F • Terminal 1, 2F • Terminal 1, 4F • Terminal 2, 1F.
• SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – Diaper-changing facilities, nursing area (women only), hot water dispenser, microwaves oven and more are available in the airport’s Baby Rooms. Locations: T1, 1F • T1, 3F • T1, 4F • T1, International Gates area • T1, Domestic Gates area • T2, 1F • T2, International Gates area • T2, Domestic Gates area • Aeroplaza, 2nd floor. Some women’s restrooms also have nursing areas, and there are stand-alone nursing rooms with diaper-changing facilities and hot water in T1 on 2F and the International Gates’ North and South Wings. Additionally, strollers are available for use in the airport, free of charge, from the Information Center and some Information Counters. Baby chairs and children’s toilet seats are available in all restrooms.
• Children’s Play Area – Fun and colorful play areas for children aged 6 and under. Five airside locations: T1, International Gate area • T1, International Gates North Wings • T1, International Gates South Wings • T1, Domestic Gates area • T2, International Gates area.

Food & Drinks

• Food & Drinks – Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
  » Terminal 1, Landside: Family Mart (2F & 4F) • Lawson (2F) • McDonald’s (2F) • Sukiya (2F).
  » Terminal 1, Airside: Family Mart (North Wing).
  » Terminal 2, Landside: Cafe & Bar Pronto (1F) • 7/Eleven (1F).
  » Aeroplaza/Hotel Nikko Kansai Airport: Burger King (2F) • Lawson (1F & 2F) • Matsuya (3F).

Information

• Information Desk – Information Centers offer information and assistance 24 hours a day in Terminal 1 (2F) and Terminal 2 (1F). A total of eight smaller Information Counters are also available in Terminal 1 on 1F, 2F, 4F and the International Gates Area Center. Look for the counters with the ‘?’ symbols. For information about Osaka, Tourist Information Centers are available in Terminal 1 (1F Center) and Terminal 2 (1F).

Luggage

• Baggage Carts – Need a hand with your luggage? Baggage carts are available free of charge throughout the airport. Locations: Terminals 1 and 2, the airport train station and the parking lots.
• Luggage Storage & Lockers – There a few options for storing your bags:
  » Storage: On-site luggage storage is available at the airport. Rates are 620 yen per suitcase/per day, 360 yen for a Boston bag or duffel bag/per day, 1,030 yen for coat storage for 4 days or less (from the 5th day, the daily charge is 210 yen), and oversized items may be stored for 1,030 yen a day. Locations: Terminal 1: JAL ABC, Inc. (1st Floor, South) Hours: 6:15AM – 10:30PM • JAL ABC, Inc. (4th Floor, South) Hours: 6:30AM – 10:30PM • Kansai Airport Baggage Service (1st Floor, North) Hours: 6:30AM – 10:30PM • Kansai Airport Baggage Service (4th Floor, North) Hours: 7:00AM – 9:00PM.
  » Lockers: Self-service coin-operated lockers are also available. Lockers use either a daily-charge system (daily charge starts at 12:00AM) or hourly-charge system. Rates, based on size of luggage, are 300 – 600 yen per day for daily-charge lockers, or 100 – 300 yen for up to 3 hours for hourly-charge lockers. Locations: Terminal 1 (hourly and daily lockers): 2nd Floor, North and South Departures gates • 3rd Floor, North and South ends. Terminal 2 (daily lockers): Landside, Domestic Departures • Landside, International Departures. Aeroplaza: 2nd Floor Atrium (daily lockers) • Entrance to the shower rooms (hourly lockers).
• Luggage Wrapping – Your Wrap offers luggage wrapping service. The fee is 900 – 1500 JPY, depending on the size and shape of the item. Location: T1, landside, 4F (North). Hours: 7:00AM – 10:00PM.

Medical Services

• Medical Services – Urgent and emergency medical care is available in Doctor’s Office, staffed by doctors and nurses from Kinki University Hospital. Location: T1, 2F (North) Hours: 9:00AM – 5:00PM. KIX Dental Office provides onsite dental care in the Aeroplaza (3F). Hours: 10:30AM – 7:00PM (closed Thurs, Sun and public holidays).
• Pharmacy – A variety of medications are available at the following locations. Cocokara (Locations: Terminal 2, Airside, International Departures • Terminal 1, Airside, 3F • Terminal, Landside). Kokumin (Location: Terminal 1, Airside, Departures and Arrivals).

Mobile Charging

• Mobile Charging – There are six charging stations available. Rates: 100 yen/30 minutes. Locations: Locations: T1 – public phone corner at the North and South ends of 1F • South side of the information counter in the middle of 2F • Center of International Departures (Shower Room) • Sky View Observation Hall 4F and 5F Hours: Open 24 hours.
  The airport also offers workstations where you can plug in and work from your own laptops, there are charging stations available. There are at least ten locations available throughout the airport.

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Terminal 1 (1F, 2F, 3F, 4F and the International Gate Area Center) • Terminal 2 (1F) • Kansai Airport Station (in front of ticket gate) • Aeroplaza 1F and 2F. Hours: Vary per location. Some ATMs are available 24 hours.
• Banking Services – MUFG Bank offers full-service banking in the airport. Location: T1, 2F (North) Hours: 9:00AM – 3:00PM Mon-Fri (closed Dec 31 – Jan 3).
• Currency Exchange – there are 16 foreign exchange offices located throughout the terminals – before and after security. You can also access 24 hour foreign currency ATMs in the International Gate Area and Terminal 1 (1F).

Pets

• Pet Hotel – While you are on vacation, your pets can be too! You can leave them at the Kankuu Pet Hotel Promenade. Location: Multistory Parking Bldg 2, 3rd Floor. Hours: Open 24 hours.

Prayer

• Prayer Room – Three prayer/ablution rooms are available within the airport, and are separated by gender. Locations: Terminal 1 3F and one each on the International Gates North and South Wings.

Rest & Relaxation

• Hotels – see “Airport Hotels” above.
• Lounges – see “Airport Lounges” above.
• Rest Zones – An overnight rest area is available late arriving travellers who will be departing early the next morning. Five coin operated showers are nearby. Blankets are available for free from 11:00PM – 6:00AM. Location: 2nd Floor of the Aeroplaza restaurant and shopping area. Hours: open 24 hours.

Take precaution even when sleeping in the rest zones.  In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them.  Protect and lock your bags as you would sleeping elsewhere in public.

Security

• Police – Location: 2nd Floor North. Hours: open 24 hours.

Shopping

• Duty Free & Shopping – Duty Free is available in both terminals with the Terminal 1 location being open 24 hours. Numerous other shops are available throughout the airport to pass the time. You will find several convenience stores open 24 hours a day for any last minute snack or drink needs. See Food & Drinks above.

Showers, Salon & Spa

• Showers – Coin operated showers can be found in these locations: Terminal 1, International Gate Center, North (Hours: 24 hours) • Aeroplaza, 2F (Hours: 6:00PM – 9:00AM). Shampoo, Conditioner, and body soap are provided. Rates: 500 – 600 yen/ 15 minutes. Additionally there are showers in the KIX Airport Lounge [see airport lounges above].
• Massages – If you would like to have a massage or facial, there are several places you can go, both of which are open 8:00AM – 9:30PM:
  • Relaxation Forest – Terminal 1, Building 3F
  • Raffine KIX Branch – Terminal 1, 3rd Floor North

Smoking

• Smoking – Locations: Terminal 1 – 1F, 2F, 3F, 4F, International Gates Area (Center, North and South Wings) and Domestic Gates area • Terminal 2 – Public Area and Gate Area in both International and Domestic • Aeroplaza 2F and 3F.

Things to do & see

• Observation Area – Relax and watch planes taking off and landing from the vantage point of the airport’s observation area. The Sky View Observation Hall is close to the Ferry Terminal. To get there, take the shuttle bus from stop 1 outside the Passenger Terminal Building (the same bus links the Terminal and the Rinku Premium Shopping Outlets).

Other Airport Services & Facilities

• Change Rooms – If you have arrived from a trans-Pacific flight and would like to change into some fresh clothes, the airport has change rooms. Available in the women’s restrooms only. Location: Terminal 1, 4th Floor.

Airport Hours

The airport is open 24 hours.

Airlines

Osaka Kansai airport is served by the following airlines: Air Asia • Air Busan • Air Calédonie • Air Canada • Air China • Air France • Air India • Air Macau • Air New Zealand • Air Seoul • Alitalia • All Nippon Airways • Asiana Airlines • Bangkok Airways • Beijing Capital Airline • British Airways • Cathay Pacific • Cebu Pacific • China Airlines • China Eastern Airlines • China Southern Airlines • Czech Airlines • Delta Air Lines • Eastar Jet • Emirates • Etihad Airways • EVA Air • Finnair • Garuda Indonesia • Hainan Airlines • Hawaiian Airlines • Hong Kong Airlines • Japan Airlines • Jeju Air • Jetstar Airways • Jin Air • Juneyao Airlines • KLM • Korean Air • Lucky Air • Lufthansa • Malaysia Airlines • Nok • Okay Airways • Peach • Philippines Airlines • Qantas • Qatar Airways • S7 Airlines • Scoot • Shandong Airlines • Shanghai Airlines • Shenzhen Airlines • Sichuan Airlines • Singapore Airlines • South African Airways • Spring Airlines • SriLankan Airlines • Star Flyer • Thai Airasia • Thai Airways • Thai Lion Air • Tianjin Airlines • T’way Air • United Airlines • VietJet Air • Vietnam Airlines • Virgin Australia • Xiamen Air.

Airport Transportation: Getting To/From The Airport

Bus

Several bus lines operate in and out of Kansai Airport. For schedules, fares, and further information, go to the Kansai Airport Transportation Enterprise website or inquire with bus staff at the airport.

Travel to/from Terminal 1:

Bus ticket vending machines are located outside of the building on the first floor (1F). You can also catch your bus from the bus stop, which is also located outside on the first floor. Buses arriving into Terminal 1 go to the International Departures Lobby on the fourth floor (4F). Some buses also continue on to Terminal 2.

Travel to/from Terminal 2:

Bus ticket vending machines are located outside on the first floor (1F) of Terminal 2. Some bus lines pick-up and drop-off passengers on the first floor (1F) of Terminal 2. Buses arriving into Terminal 2 will usually stop at Terminal 1, 4F on the way. Many buses only drop-off at Terminal 1. A courtesy shuttle bus connects Terminal 2 to Aeroplaza 1F at Terminal 1. Consult your timetable to confirm the drop-off location of your bus.

Car Rentals

Five car rental agencies are available onsite: Nippon Rent-A-Car, Nissan Rent-A-Car, Orix Rent-A-Car, Toyota Rent-A-Car, and Times Car Rental. Their reception desks can be found in the Aeroplaza, just a 3 minute walk from Terminal 1. To reach the Aeroplaza, you can walk through the 2F connection passage from Terminal 1 or take the courtesy shuttle from Terminal 2. Hours: 8:00AM – 9:00PM.

High-speed Ferry

A high-speed ferry runs between Kansai Airport and Kobe Airport. Total trip time is 30 minutes, and the fare is ¥1,850 for adults (¥930 for children). Tickets can be purchased from the High-Speed Ferry Ticket Counter located in Terminal 1, 1F. From there, passengers can take a 10-minute ride on a courtesy shuttle bus to the Ferry Terminal bus stop 12. Passengers arriving into the Ferry Terminal from Kobe can take that same shuttle back to Terminal 1 at Kansai Airport, or continue on that shuttle to Terminal 2. Shuttle buses are timed to meet each arriving ferry. For further information on this service, consult the Om Kobe Co. Ltd website.

Hotel Shuttles

Several area hotels provide an airport shuttle: Star Gate Hotel Kansai Airport • Hotel Aston Plaza Kansai Airport • Kansai Airport Spa Hotel Garden Palace • Hotel Sun Plus Yutaka • Hotel New Yutaka.

See also Airport Hotels above.

Shared-Ride Airport Shuttles

Shared-ride airport shuttles are an economic and relaxing way to travel to or from the airport. The shuttles can take up to 9 passengers and accept credit card or taxi card for payment. Contact MK Taxi (SkyGate shuttles) or Yasaka Kanku shuttles for information and reservations.

Taxi

Taxi stands can be found outside at Terminal 1, 1F and Terminal 2, 1F. At the time of this update, standard taxi fares from KIX airport to central Osaka start at ¥13,000 (small car) and ¥14,500 (medium car), with increased rates for late night rides. Contact Kansai International Airport Taxi Association for further information on fares, service area, and travel times.

Train

JR-West (West Japan Railway Company) and Kansai Electric Railway operate railway lines to/from the Kansai Airport Station, located at Terminal 1, 2F. Passengers can take trains from that station to reach neighboring cities such as Kyoto, Shin-Osaka, and Kyobashi.