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Hilo Airport Guide

hilo airport guide

In this section you will find traveller airport reviews as well as our Hilo Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the name of a hotel near the airport in case you decide that sleeping in the airport is not for you!

The airport lounge is the best in the world, with its huge comfy armchairs, tons of space, and soft Hawaiian music. - a traveller

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Hilo Airport.

What to Expect

  • Described as "Small, out-of-date and sleepy", the large departure lounge boasts large cushioned armchairs, Hawaiian background music, outdoor gardens and not much else.
  • There are no food options once you are through security, so eat beforehand.

Where to Sleep

  • As of May 2017, we have no reviews from travellers who attempted to sleep in Hilo airport. Write a review to help future travellers!

For more information about the services and facilities available, scroll down to continue exploring our Hilo Airport Guide. Send us your airport tips to help us keep this information up to date.


» Read all Hilo Airport Reviews Write a Review

Hilo Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there is a lounge that you can enter through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

  • Hawaiian Airlines Lounge - Location: Airside, in the northwest corner of the passenger departure lounge on the first floor. Below gate 6. Lounge Access: Lounge membership programs.

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Airport Hotels

If sleeping in Hilo Airport does not appeal to you, there are several hotels within 2 miles from the airport. Here are the hotels nearest to the airport:

  • Hilo Seaside Hotel - (2 miles from the airport) No airport shuttle. The hotel suggests a taxi for US$15.00 each way. » Check Rates
  • Castle Hilo Hawaiian Hotel - (2 miles from the airport) No airport shuttle. » Check Rates
  • Reeds Bay Resort Hotel - (2 miles from the airport) No airport shuttle. The hotel suggests a taxi for US$10-$15.00USD each way. » Check Rates

To see more options there is a list of hotels near Hilo Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

WiFi is available at Hilo Airport inside the Hawaiian Airlines Lounge.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Accessibility Services – The airport offers services to help passengers requiring wheelchair or mobility assistance, including elevators, curbside loading, parking spaces, first aid and AEDs, porter services, family rest rooms, text telephones and telecommunications relay services.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside, near the restaurant, to the left of the Security Check Point
  • Car Rentals - Yes, see our Airport Transportation section below.
  • Food & Drink - The airport offers two food & drink options, both landside. Center Plate is a full service restaurants and Laniakea Express is a smaller scale option. Hours: 5:30AM - 8:00PM.
  • Information Desk – Information Desk - Visitor Information Booths are available, providing both local and airport information. Locations: Interisland Arrivals Counter • Central Departure Counter. Hours: 6:00AM - 8:30PM (note, Central Departure Counter operates intermittently).
  • Luggage Carts - Available for rent at baggage claim and curbside in Lobby 4.
  • Luggage Storage & Lockers - Not available.
  • Mobile Charging - At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at guides@sleepinginairports.com.
  • Rest Zones - Not available.
  • Shopping - Leis and souvenirs can be purchased from three gift shops in the airport. A newsstand is also available. Shops operate on varying schedules, depending on flight schedules.
  • Showers - Not available.
  • Smoking Area – Prohibited from “cabin to curb”. Smokers must be more than 20 feet away from any entryway.

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Airport Hours

The airport is open from 5:30AM - 9:00PM.

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Airlines

As of January 2018, Hilo airport is served by the following airlines: Hawaiian Airlines • United Airlines.

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Airport Transportation: Getting To/From The Airport

Car Rentals

Onsite car rental agencies include Advantage, Alamo, Avis, Budget, Dollar, Hertz and National. Harper’s and Enterprise provide free shuttle service between the airport and their nearby off-site locations.

Taxis and Shuttles

Taxis are available in the taxi rank outside, in front of baggage claim. All taxis are metered and reservations are not required. At the time of this update, a one-way fare to Banyan Drive hotels is $11, and to Hilo Town or Pier is $13. SpeediShuttle offers door-to-door shared ride service to and from the airport.

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Last Updated: 02 November 2017

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .