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Honolulu Airport Guide

honolulu airport guide

In this section you will find traveller airport reviews as well as our Honolulu Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the name of a hotel near the airport in case you decide that sleeping in the airport is not for you!

we tried sleeping on benches around the luggage carousels, but were told to leave by security. - otta86

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Honolulu Inouye International Airport.

What to Expect

Honolulu Airport operates three terminals—Overseas (Gates 6-34), Inter-Island (Gates 49-61) and Commuter (Gates 62-80)—which are inter-connected by regular “Wiki-Wiki” (quick-quick) bus service. The Overseas Terminal (T3) serves as the “main” terminal and services most U.S. domestic and international destinations. The Inter-Island Terminal (T2) primarily services inter-island and some U.S. mainland flights, as well as departing Hawaiian Airlines international flights. The Commuter Terminal (T1) serves smaller airlines with service throughout the island chain. Landside airport lobbies and baggage claim areas are closed from 10:00PM - 5:00AM, and those planning to stay overnight must have a boarding pass and itinerary. There are plenty of shops, restaurants, cafes, bars and services in the Overseas (main) terminal, but such options are extremely limited in the other two terminals. Free WiFi is available, though travellers report that service is only available in a limited area in the main terminal. For additional comfort, economy class passengers can pay to use one of the first-class airport lounges. See Airport Lounges in the airport guide below for locations and rates.

Where to Sleep

The airport maintains a designated landside overnight area on Level 2, between lobbies five and six (look for large floor map of Oahu). This area is patrolled by security and travellers felt safe staying there; however, all seating included armrests, which seems to be the case for airside gate areas, as well. Noted sleep hindrances include bright lights, noise and cold temperatures, so be sure to pack eyeshades, earplugs/noise-cancelling headphones, and a sweater or travel blanket. For uninterrupted sleep, nearby hotels are just a quick shuttle ride away. See Airport Hotels in the airport guide below.

Good to Know

The WiFi service is supposed to be expanded to cover the entire airport sometime in 2018.

For more information about the services and facilities available, scroll down to continue exploring our Honolulu Airport Guide. Send us your airport tips to help us keep this information up to date.


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Honolulu Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

Airline Lounges

Other airlines that have (or share) lounges are: Air New Zealand/United Club Lounge (Diamond Head Gulf Wing) • China Airlines Dynasty Lounge (Overseas Terminal) • Korean Air Kal Lounge (Overseas Terminal) • Hawaiian Airlines Premier Club Lounge (Interisland Terminal) • Qantas Airways International Business Lounge (Overseas Terminal) • JAL Japan Airlines Sakura Lounge/American Airlines Admirals Club (Overseas Terminal) • Philippines Airlines/Delta Airlines Lounge • ANA/United Club Lounge (Diamond Head Gulf Wing)

Military Lounge

There is a USO Center that is free of charge to members of the active military and their families. The lounge features entertainment, food, shower facilities and free WiFi. Location: Commuter Terminal. Hours: 8:00AM - 12:00AM.

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Airport Hotels

If sleeping in Honolulu Airport does not appeal to you, there are hotels near the airport:

  • Airport Honolulu Hotel - (3 minute walk from the airport) Free 24-hour airport shuttle service. For airport pick-up, use the courtesy phone in baggage claim to call the hotel. Day rooms are available. » Check Rates
  • Best Western Plaza Hotel - (5 minutes from the airport) Free 24-hour airport shuttle is available. Day rooms are available. » Check Rates
  • Pacific Marina Inn - (5 minutes from the airport) Reviews are mixed, but this budget hotel is next to the airport and provides free 24-hour airport shuttle. » Check Rates

To see more options there is a list of hotels near Honolulu Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

At the time of this update, free WiFI is available in the Overseas Terminal and the Central Concourse on the 1st and 2nd levels between ticket lobbies 4-8, gates 12-25 and baggage claims E-H. Service is expected to be available airport wide by summer 2018. You can also upgrade to faster service if the free service is too slow for you.

Computer terminals (23 of them) are located in the Main Terminal, Interisland Terminal, and Central Concourse. Fees are not known. The Business Center also offers computer workstations. Locations: Main Terminal, near Gate 13 • Main Terminal, near Checkpoint 4 • Interisland Terminal across from Starbucks. Rate: $3 for 15 minutes of internet access.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art in the Airport - You will find art exhibits in various areas of the airport.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baggage Carts - Need a hand with your luggage? Baggage carts are available free of charge in the International Arrivals area. There is a small fee charged for use elsewhere in the airport.
  • Business Center - Flight Deck Business Center offers WiFi, computer stations, postal services, fax and copy services, and more. There are five locations:
    »   Interisland Terminal - Hours: 7:30AM - 7:00PM (Mon-Sat) and 7:30AM - 6:30PM (Sun).
    »   Main Terminal - Ewa Shop, airside, Departures, Gate 24 (Hours: 7:00AM - 2:00PM and 4:15PM - 6:30PM) • Business Center next to Security Checkpoint #4 (Hours: 8:30AM - 2:30PM) • Diamond Head Store, airside, opposite Gate 13 (Hours: 8:30AM - 7:45PM) • Main Store, airside, between Gates 11 & 12, opposite Burger King. (Hours: 7:30AM - 8:45PM). Locations: Inter-Island Terminal, Central Lobby (Hours: 7:30AM - 7:00PM every day except Sundays when it opens 7:30AM - 6:30PM) • Main Terminal - Gate 13 (Hours: 8:30AM - 7:45PM daily) • Main Terminal - Gate 24 (Hours: 7:00AM - 2:00PM and 4:15PM - 6:30PM) • Main Terminal - Security Checkpoint No. 4 (Hours: 8:30AM -2:30PM) • Main Terminal, between Gate 11 & 12 (Hours: 7:30AM - 8:45PM).
  • Currency Exchange - ICE Currency Services provides foreign currency services. Locations: Central Lobby • near Gate 12 • near Gate 25 • International Arrivals Area (inside U.S. Customs) • International Tour Group Arrivals (2nd Floor). Hours: vary by location but some open at 6:00AM and the last one closes at 1:30PM. And finally, the Central Lobby Business Center offers currency exchange (Hours: 7:30AM - 5:00PM).
  • Duty Free & Shopping - Duty Free shops are available near Gate 26, Gates 12-13, Gates 24-25 and in the Central Lobby. In addition there are plenty of other shops to pass the time.
  • Food & Drinks - Food concessions throughout the airport operate on varying schedules, with most open until 10:00PM. Vending machines also available in the airport.
  • Gardens - Enjoy your last moments of Hawaiian sun before departing this beautiful island. Relax in the beautifully landscaped gardens including a Chinese, Japanese and Hawaiian garden.
  • Information Desk - There are 15 Information Desks located throughout the airport. Hours: 4:30AM - 11:45PM.
  • Luggage Storage & Lockers - Baggage Storage Hawaii offers short-term storage for fees ranging from $10 - $20 per day, per item. Location: Terminal 3, Level 3, Baggage Claim E. Hours: 8:00AM - 10:00AM. They also provide rentals of beach chairs, strollers, boogie boards and more.
  • Medical Services - Medical Clinic. Location: Ground floor of the Central Concourse, next to the Japanese Garden. Fees are charged.
  • Mobile Charging - There are 15 mobile charging stations located throughout the airport in the Central Concourse • Diamond Head Concourse • Ewa Concourse • Main Lobby • Inter-island Terminal. They can be found on walls where former telephone areas once were.
  • Postal Services - The Business Center offers postal services. Location: Center Lobby of the Overseas Terminal. Hours: 7:30AM - 7:30PM.
  • Rest Zones - Not available.
  • Showers - Members of the military and their families have access to showers in the USO Military Lounge [ see Airport Lounges above ].
  • Smoking - Smoking is permitted in 10 designated smoking areas located in the Overseas Terminal • Inter-Island Terminal • Commuter Terminal

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Airport Hours

As of March 13, 2015, the landside airport lobbies and baggage claim area are closed from 10:00PM - 5:00AM in an effort to discourage homeless people from sleeping in the airport. These closures mean that regular travellers cannot stay in the lobbies overnight. Instead, travellers with boarding passes and itineraries can go to a holding area off of lobby 5 before they are allowed to go through TSA checkpoints.

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Layover Sightseeing

Do you have a long layover? With the proper documentation and a long enough layover, you may have time to leave the airport and do some sightseeing. Here are a few Honolulu Airport Layover Sightseeing ideas. As this is a new page, if you have a suggestion for other layover sightseeing options, send a tip to editor@sleepinginairports.com and we will add it to the list.

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Airlines

As of March 2018, Honolulu airport is served by the following airlines: Air Canada • Air China • Air New Zealand • Air Asia • Alaska Airlines • Allegiant Airlines • ANA • American Airlines • Asiana Airlines • Air China • China Eastern • Delta • Fiji Airways • Hawaiian Airlines • Japan Airlines • Jetstar • Jin Air • Korean Air • Makani Kai Air • Omni Air • Philippines Airlines • Qantas Airways • Scoot • United Airlines • Virgin America • WestJet.

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Airport Transportation: Getting To/From The Airport

Speedishuttle

SpeediShuttle provides affordable on demand door to door service from the airport to your hotel. Shuttles depart within 20 minutes of check-in with Shuttle Attendant at pickup zone.

Fees: Waikiki/Honolulu Harbor (one way) from $15.48; Waikiki / Honolulu Harbor (round trip) from $29.41 includes a 10% discount on the return segment when booked at the same time as your initial travel.

Shuttle stops are on the ground level adjacent to baggage Claim C (Interisland Terminal) as well as curbside at the Overseas Terminal (between Baggage Claim D & E) in front of the Commuter Terminal and on the median curb outside Baggage Claim H.

Bus

TheBus public transportation system serves the airport via routes 19, 20 and 31, which stop on the Departure (upper) Level of the airport. These routes connect passengers to downtown Honolulu, Ala Moana Center, Waikiki, Pearlridge Center (route 20 only), Hickam AFB (route 19 only) and Tripler Army Medical Center via Kalihi Transit Center (route 31). Routes 9, 40, 40A, 42 and 62 run along Nimitz Highway, which is a short walk from the airport. The Handi-Van is a TheBus service for mobility-impaired passengers who can’t use regular TheBus service. For schedules, routes and fares for all TheBus services, go to the TheBus website.

Hotel Shuttles

Several area hotels offer free airport shuttle service as a convenience for their guests. Use the free courtesy phone at airport baggage claim to call the hotel for a pick up once you arrive. Shuttles depart from the center island on the arrivals level. Contact your hotel of choice for shuttle service availability and information. Here are a few hotels that offer airport shuttle: Airport Honolulu Hotel   •   Best Western The Plaza Hotel.

Taxis

Taxis are available on the center median fronting the terminal baggage claim areas. The fare from the airport to Waikiki during non-rush hour periods is about $40.00-$45.00, plus a baggage charge of 50 cents per bag. Fare is by meter only.

Car Rentals

Six rental car companies (Avis • Budget • Dollar • Enterprise • Hertz • National) are located on airport, while four others provide off-airport car rentals. Registration counters are located in the Baggage Claim area. On airport rental car offices are located on the ground level opposite Baggage Claim G.

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Last Updated: 25 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .