Calgary Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

• Air Canada Maple Leaf Lounge – Location: Airside, Domestic/International, Concourse C. Lounge Access: Lounge membership programs.
• Aspire Lounge (Transborder) – Location: International Terminal, Airside, Concourse E. Transborder departures only. Showers are available. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
• Aspire Lounge (International) – Location: International Terminal, Airside. Showers are available. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
• WestJet Elevation Lounge – Location: Airside, Concourse B.  Not accessible to passengers flying to the US.  Hours: 7:00AM – 9:30PM. Lounge Access: Lounge membership programs.

Related Pages: Calgary Airport Lounges

Airport Hotels

If sleeping in the airport sounds like a nightmare, there are two hotels at Calgary Airport and several other nearby hotels that offer free shuttle service:

With Covid restrictions constantly changing, we recommend that you confirm shuttle availability prior to booking and/or prior to your arrival.

At Airport Marriott In-Terminal Hotel Calgary Airport – Connected to the terminal via indoor walkway.  Day rooms may be available upon request.  » Check Rates

At Airport Delta Hotels Calgary Airport In-Terminal – Connected via skywalk on the Mezzannine level of the terminal. During good weather, you can also access by crossing the street from the Arrivals Level, door 10, next to Air Canada check-in.  » Check Rates

Near Airport Homewood Suites by Hilton Calgary Airport – Free airport shuttle is available.  » Check Rates

Near Airport Acclaim Hotel Calgary Airport – Free airport shuttle service is available.  » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Calgary Airport that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi / Internet

Free WiFi is available at Calgary Airport. Connect to the “YYC-Free-WiFi” network.

More Services, Facilities & Things To Do On A Layover At The Airport

Business Services

• Business Services – The UPS Store offers a host of business services, office supplies for purchase, shipping and courier services, mailbox rentals, and more. Location: Canada Departures, landside, Rundle Blvd. Hours: 8:00AM – 6:00PM (Mon-Fri) • 9:00AM – 5:00PM (Sat) • 9:00AM – 4:00PM (Sun).

Communications

• SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – You can feed and change your baby in comfort and privacy at Nursing Rooms in the locations listed below.  Out of baby wipes? Baby items can be purchased at Sandstone Pharmacy in Banff Hall.  Locations:
  • Landside: Domestic Arrivals Level, landside, opposite Baggage Carousel 9 • Domestic Departures Level, landside, next to Who’s Who in the Zoo and Security B.
  • Airside: Concourse B, beside Starbucks • Concourse C, near Starbucks, across Relay.
  • International Terminal: Family rooms are located next to each restroom.
• Children’s Play Area – Temporarily Closed – When you want to ensure your kids burn off all their energy before their flight, take them to one of the children’s play areas. Fun Zones and mini play structures are available near departure gates throughout the airport. Additionally, soft and colorful YYC Fun Zone play areas are available in these locations:
  • Domestic Terminal, landside, Arrivals Level (Door 3) – Suitable for children ages 3 – 5.
  • Domestic Terminal, landside, Departures Level (Door 1) – Suitable for children ages 5 – 12.
  • International Terminal, landside, Arrivals Level (Door 16)
  • International Terminal, airside, International Departures Hall (by Door 3, Gate D72) – Aviation-themed for children ages 3 – 5.
  • International Terminal, airside, International Departures (Gate D80) – Calgary Stampede-themed for children ages 5 – 12.
  • International Terminal, airside, US Departures Hall (Gate E82) – Aviation-themed for children ages 3 – 5.
  • International Terminal, airside, US Departures Hall (Gate E70 – E75) – Alberta Wildlife-themed for children ages 3 – 5.

Food & Drinks

• Food & Drinks – Food concessions throughout the airport operate with varying schedules. There are currently no 24-hour food options.
• Drinking Water – Thirsty? Water bottle refill stations are available free of charge throughout the airport.

Information

• Information Desk – General airport information, flight information, and passenger paging are available at the InfoCentre. Locations:
  • International Arrivals • Airside, Departures Hall D • Airside, Departures Hall E.  Hours: Open 24 hours.
  • Domestic Arrivals (Hours: 7:00AM – 12:00AM)
• White Hat Welcome – Temporarily on hold -If you have questions about airport amenities and services, or need help finding your way, seek the assistance of a friendly White Hat Volunteer. Their white cowboy hats and red vests make White Hat Volunteers easy to spot as they roam the airport. One of the services offered at Calgary Airport is the White Hat Ceremony. Started in the ‘50’s by Alderman Don Mackay, staffers in white cowboy hats greeted dignitaries in a ceremony that demonstrates Calgary’s warm western hospitality. Today you can order this service for arriving friends and family, or even yourself!

Luggage

• Luggage Storage & Lockers – Coat and luggage storage is available. Here are some sample rates per 24 hour period: Coat CA$ 2 / Carry-on Bag CA$ 5 / Checked Bag CA$ 10 / Oversized Bag CA$ 15. Valid photo ID, boarding pass, and travel itinerary are required in order to use this service. Payment is by credit or debit only. Location: Arrivals Level, landside, Information Booth. Hours: 7:00AM – 12:00AM.
• Luggage Wrapping – Protect your luggage, car seats, and more with protective film wrap at Safe Bag. Fee unknown. Location: International Departures, landside. Hours: 9:00AM – 5:00PM.

Medical Services

• Medical Services – A full range of comprehensive medical care is available, including preventative medicine, massage therapy, travel clinic, urgent care and more. Walk-ins welcome! Location: Canada Departures, landside, Rundle Blvd. Hours: 9:00AM – 5:00PM (Mon-Fri). Closed Saturdays and Sundays.
• Pharmacy – Sandstone Pharmacy is located on Canada Departures, Landside, Rundle Blvd. Hours: 7:00AM – 9:00PM.

Mobile Charging

• Mobile Charging – Charging stations and power outlets can be found sporadically throughout the airport.

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Machines are operated by Bank of Montreal, Royal Bank, Toronto Dominion Bank, Canadian Imperial Bank of Commerce. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: throughout the airport. A USD currency ATM is available in Concourse B.
• Currency Exchange – ICE Foreign Exchange has two locations: Airside, Concourse D • Landside, International Arrivals.

Pets

• Pet Relief Area – Travelling with a 4 legged companion? Designated pet relief spots are available with waste disposal bags available onsite. Locations: Arrivals Level, Landside, outside of Doors 1, 9, and 17 • Airside, Gate B34 • Airside, Concourse D, across from Chili’s • Airside, near the food court. Additionally, the Vin Room (International Departures, Concourse D) offers an outdoor dog-friendly terrace, and as a special treat, pet owners can order a three course doggy meal!
• Pre-Board PALS – If you are feeling stressed out before your flight, look out for the airport’s pack of therapy dogs, and one cat, wearing red vests and blue bandanas which say “Pet Me”. The animals are walked throughout the entire airport!

Prayer

• Chapel – The airport’s interfaith chapel offers a peaceful and spiritual place for prayer and meditation. Location: Mezzanine Level, landside, Canada Departures. Hours: Open 24 hours, but the chapel office is open 10:00AM – 4:00PM (Mon-Fri).

Rest & Relaxation

• Hotels – see “Airport Hotels” above.
• Lounges – see “Airport Lounges” above.
• Massage – Self-service Shiatsu Plus massage chairs are available throughout the airport. Fee unknown.
• Rest Zones – If you want to rest and unwind before your flight, stop by the “YYC Quiet Space”. It is equipped with recliner chairs to lie back and relax, as well as yoga equipment for passengers who wish to stretch and meditate before take-off. Location: Domestic Terminal, airside, near Gates A24.

Take precaution even when sleeping in the rest zones. In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them. Protect and lock your bags as you would sleeping elsewhere in public.

Shopping

• Duty Free & Shopping – Duty-free shopping is available to departing passengers in the International Departures Hall (Departures Hall D. Hours: 4:00AM – 9:00PM) and US Departures Hall (Departures Hall E. Hours: 4:30AM – 7:30PM). In addition, a wide variety of retail shops are available, including Relay and Hudson’s convenience, many of which open as early as 3:30AM.

Showers, Salon & Spa

• Showers – Showers are available at a few of the lounges [ see Airport Lounges above ] and the OraOxygen Wellness Spa.
• Spa – The OraOxygen Wellness Spa offers oxygen therapy & spa treatments. Locations: Domestic Departures, landside • Marriott In Terminal Hotel.

Other Airport Services

• Smoking – Smoking is prohibited inside the terminal; however, there are designated areas on the Arrivals and Departures Levels outside Doors 1, 7 and 17.

Airport Hours

The airport is open 24 hours.

Airlines

Calgary airport is served by the following airlines: Air Canada • Air North • Air Transat • Alaska Airlines • American Airlines • British Airways • Central Mountain Air • Delta Air Lines • Edelweiss • Flair Airlines • Lynx Air • KLM • Sunwing Airlines • United Airlines • WestJet.

Airport Transportation: Getting To/From The Airport

Airport – Downtown Shuttle

Allied Downtown Shuttle Service provides scheduled, on-demand shuttle service between the airport and designated stops within Calgary city limits. Buses depart from the airport Bay 19 and 29 for the city every 30 minutes. Passengers can pick up the shuttle from one of thirty designated pick-up points with a prior reservation only. Tickets can be purchased online or at the Allied Shuttle counter from 8:00AM – 12:00AM, located on the airport’s Arrivals Level near Gate C.

Car Rentals

The following car rental agencies operate onsite at the airport’s Rental Car Centre: Alamo • Avis • Budget • Discount • Dollar • Enterprise • Hertz • National • Thrifty. The airport’s Rental Car Centre, located across the street from the main terminal on the Departures Level. Several companies operate off-site (including Discount and Economy Rent a Car) and are reachable via a courtesy shuttle from Bus Bay #22 Arrivals roadway.

Hotel Shuttles

Several hotels near Calgary Airport provide free shuttle service. Some of these hotels can be reached using the phones in the airport Bus Bay. Hotel shuttle airport pick up is available at Bus Bays 16 and 17, located outside of the terminal on the Arrivals Level. Contact your hotel for shuttle service availability and details. Here are some hotels that offer airport shuttle service:

Best Western Plus Port O’ Call Hotel   •   Best Western Premier Freeport Inn & Suites   •   Comfort Inn & Suites Calgary Airport South   •   Comfort Inn & Suites Calgary Airport North   •   Country Inn & Suites by Radisson Calgary Airport   •   Courtyard by Marriott Calgary Airport   •   Days Inn Calgary Airport   •   Hampton Inn by Hilton Calgary Airport North   •   Hilton Garden Inn Calgary Airport   •   Holiday Inn Express & Suites Airport Calgary   •   Homewood Suites by Hilton Calgary Airport   •   Lakeview Signature Inn Calgary Airport   •   Sandman Calgary Airport   •   Staybridge Suites Calgary Airport.

See also Airport Hotels above.

Inter-Terminal Transportation

The YYC Link Shuttle provides a connection between Concourses A, B, C and D/E within 5 minutes and includes 4 stops along the way. 20 shuttles, each seating 10 passengers, run between 6:15AM – 1:00AM.

Public Bus

The following public bus routes operate from Domestic Terminal, Arrivals Level, exit Door 7, pillar 7 • International Terminal, Arrivals Level, exit door 15, pillar 32:

• Route 300 BRT Airport/City Centre – An express, limited stop service to downtown Calgary via Centre Street.
• Route 100 Airport/McKnight – Westwinds Light Rail Transit (LRT) station – Service to the McKnight – Westwinds LRT station (LRT Blue Line)

Tickets can be purchased at vending machines by debit, credit card and cash or the 7-Eleven store on the Arrivals Level, door 10.

Red Arrow Motorcoach

Red Arrow provides a daily luxury motorcoach service between Calgary Airport and Edmond, Red Deer, Lethbridge, Fort McMurray and several smaller communities within Alberta. The Red Arrow airport counter is located in Meeting Place B, across from International Arrivals.

Taxi and Executive Sedan

Taxis are available 24 hours a day at taxi stands located outside on the Arrivals Level. Rates are charged according to the meter, with fares to downtown Calgary in the $40 – $45 range (as of October 2022). Executive sedans (premium taxis cost about 25% more than standard) are available on demand, and are found near the taxi stands.