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Washington Dulles Airport Guide

washington dulles airport guide

In this section you will find traveller airport reviews as well as our Washington Dulles Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

I didn't get a wink of sleep, but I saved a lot of $$$$.
- Paul

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Washington Dulles Airport.

What to Expect

  • Dulles Airport is a busy and often crowded airport with a main terminal and two concourses (Concourse A/B and Concourse C/D).
  • Reviewers cite Concourse B as modern and beautiful, with the best shopping and dining options in the airport.
  • Some reviews describe slow lines for Immigration, and chaotic check-In and TSA lines in all terminals.
  • Delays are most often related to bad weather and the high volume of incoming and outgoing flights.
  • The airport can get cold, so dress warm and have a travel blanket handy!
  • The airport provides free WiFi. See WiFi below.

Where to Sleep

  • Before security, all seats have armrests. It gets particularly cold and noisy here, so come with a blanket, sleep mask and ear plugs or noise cancelling headphones.
  • Once you are airside, Concourses C and D offer lots of armrest-free seating and unmanned gates. One reviewer mentioned areas near C20 and D1 as good places to sleep.
  • There are no hotels at the airport. However, there are nearby hotels that offer a free airport shuttle. See Airport Hotels below.

Good to Know

  • Airport shops and restaurants close at night, so stash a few snacks and drinks for later!
  • Economy class passengers can pay to use one of the first class lounges. See Airport Lounges below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Washington Dulles Airport Guide. Send us your airport tips to help us keep this information up to date.


» Read All Dulles Airport Reviews Write a Review

Washington Dulles Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

Military Lounge

USO Lounge - The USO offers a lounge that is free of charge to active members of the US military and their families. Amenities include: WiFi, TV lounge, toiletries, snacks, computers and a library. Location: Main Terminal, Arrivals Level, across from Baggage Claim 11 and 12. Hours: 6:00AM - 10:00PM.

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Airport Hotels

If sleeping in Washington Dulles Airport does not appeal to you, there are hotels near the airport:

  • Washington Dulles Airport Marriott - (4 minutes from the airport) Free scheduled airport shuttle is available. For airport pick-up, use the courtesy phone in the baggage claim area. » Check Rates
  • Westin Washington Dulles Airport - (10 minutes from the airport) Free airport shuttle service runs to the airport every 30 minutes from 5:30AM to 11:30PM, and upon request after hours. Shuttle picks up at the airport (Arrival Curb 2A and 2H near ground transportation) on the :15 and :45 of every hour, on the lower level outside of baggage claim. » Check Rates
  • Best Western Dulles Airport Inn - (12 minutes from the airport) Free airport shuttle is available daily from 4:00AM to 11:00PM. » Check Rates

To see more options there is a list of hotels near Dulles Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Dulles Airport. Connect to the “FlyDulles” network.

An email and postal/zip code is required for login. International visitors can simply enter “YES” in the postal/zip code field to continue.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs, operated by Capital One, are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baby Care Facilities - Nursing rooms provide a secure and private environment with comfortable seating, power outlets and more. Locations: Main Terminal, landside, across from Baggage Claims 2/6/11/14   •   Airside, Gates A20, B70 (has a restroom), C11 (has a sink) and D1. For access, go to an Information Desk.
  • Baggage Carts - Need a hand with your luggage? Baggage carts are available throughout the airport. Rates: unknown. The carts can be rented using cash or credit cards. Carts are available free of charge to passengers arriving on international flights in the International Arrivals area.
  • Chapel - Collect your thoughts in a quiet and peaceful environment at the airport’s interfaith chapel. Ordained clergy are available on upon request for private guidance. Location: Concourse A, airside, Gate A32 Hours: Open 24 hours.
  • Children’s Play Area - When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. The “Funway” includes airplane-themed elements to climb and slide on, an interactive game system with over 100 games and parents can stay connected and charge their mobiles while watching the kids. Location: Airside, Gate B70.
  • Currency Exchange - ICE Currency Exchange offers multiple locations both landside and airside. Hours: Unknown.
  • Duty Free & Shopping - Duty Free Americas has a number stores at the airport. Locations: Gate A14 • Gate A32 • B63 • Gate C4 • Gate C14 • Gate D1 • Gate D12. Hours: 7:00AM - 10:00PM. In addition, mostly news and gift shops are available to pass the time.
  • Food & Drinks - There are more than 30 food and beverage concessions at the airport. Here are the dining options that are open 24 hours:
    » Landside: Cafe Americana • Capitol Grounds • Dulles Gourmet Market • Starbucks • Washingtonian News
    » Airside: Washingtonian News (Concourse B, Gate B38) • Capitol City Ink (Concourse C, Gate C14) • Bistro Atelier Grab and Go (Concourse D, Gate D14) • Dulles Gourmet Market (Concourse D, Gate D5) • Dunkin Donuts (Concourse D,Gate D5 • Z Gates Arrival) • NBC Travel Store (Concourse D, Gate D1).
  • Information Desk - Information desks are available at several locations throughout the airport. Hours: unknown.
    » Landside: Baggage Claim 6   •   Baggage Claim 11   •   Baggage Claim 14
    » Airside: Just beyond security   •   Near Gate A15   •   Near Gate B62   •   Near Gate C17   •   Near Gate D16.
    In addition to dedicated information desks you will see Airport Ambassadors roaming the airports.
  • Luggage Storage & Lockers - Not available.
  • Massages - Location: Airside, Concourse A, A20
  • Mobile Charging - Charge your laptops and other devices for free at charging stations located throughout the gated areas of the airport, and at the B Gates food court near Gate B73.
  • Rest Zones - Not available.
  • Salon & Spa Services - Manicures, pedicures, facials, massages and more are available at Be Relax. Location: Gate A32   •   B Concourse. Hours: 7:00AM - 9:00PM.
  • Showers - Showers can be found in the Air France-KLM and British Airways Lounges. [ see Airport Lounges above ]
  • Smoking - Smoking lounges are located near gates B37, B73, C2 and D30.
  • Traveler's Aid - This is a non-profit organization that assists stranded and distressed passengers. Volunteers assist passengers with general airport and destination queries to assisting with situations such as transportation assistance, lost or stolen money, wiring money, emergency housing, etc. Locations: Baggage Claim, adjacent to carousel # 6 • Baggage Claim, adjacent to carousel # 12 • Baggage Claim, adjacent to carousel # 14 • East Mezzanine, Airside, just past security • West Mezzanine, Airside, just past security • Roaming Mobile Guides are available in Concourses A, B, C, C7, D. Hours: 7:00AM - 9:00PM (Mon - Fri) • 8:00AM - 8:00PM (Sat - Sun).

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Airport Hours

The airport is open 24 hours.

Keep in mind that airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning. The TSA security screening checkpoint hours vary according to location:

  • East Checkpoint: 4:00AM - 10:00PM
  • West Checkpoint: 3:45AM - 10:00PM

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Airlines

As of March 2018, Washington Dulles airport is served by the following airlines: Aer Lingus • Aeroflot • Aeromexico • Air Canada • Air China • Air France • Air India • Alaska Airlines • American Airlines • ANA • Austrian Airlines • Avianca • British Airways • Brussels Airlines • Copa • Delta • Emirates • Ethiopian Airlines • Frontier Airlines • Icelandair • JetBlue • KLM • Korean Air • Lufthansa • Porter • Primera Air • Qatar Airways • Royal Air Maroc • SAS • Saudia • South African Airlines • Southwest Airlines • Turkish Airlines • United Airlines • Virgin America • Virgin Atlantic

Airport Transportation: Getting To/From The Airport

AeroTrain

Automated trains move passengers between the terminal and the midfield (A, B, and C) gates for domestic and international departing flights and domestic arriving flights.  The travel time between stations is less than 2 minutes.

Amtrak Connections

The closest Amtrak Station is located in Washington, DC. A taxi is the quickest option with travel time approximately 33 minutes.

For travel via bus and subway, pickup the Metro’s Silver Line at the Main Terminal. The bus departs every 15-20 minutes. Take the bus to Rosslyn to the Metro Center to Union Station. Travel time should be about 47 minutes.

Bus

The Silver Line Express provides bus service between Washington-Dulles Airport and the Wiehle-Reston East Metrorail Station, a stop along the silver line of Washington DC’s Metrorail system. Buses run every 15 to 20 minutes from 6:00AM - 10:40PM on weekdays (reduced hours on weekends).  At the time of this January 2018 update, the fare is $5 each way. Both cash and credit card are accepted.

In addition, the airport is served by the following buses:

  • MetroBus Route 5A - Herndon Monroe Park & Ride, Rosslyn and L’Enfant Plaza.
  • Fairfax Connector Route 983 - National Air & Space Museum Udvar-Hazy Center.
  • Fairfax Connector Route 981 - Herndon Monroe Park & Ride, Reston Town Center and Wiehle-Reston East metro station.
  • Virginia Breeze - connecting Blacksburg, Virginia with Union Station in Washington, D.C.

For fares, routes and schedules, visit the Washington Dulles Airport website.

Car Rentals

The following agencies provide on-site car rental service: Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty.

Hotel Shuttles

Several area hotels offer free airport shuttle service as a convenience for their guests. Contact your hotel of choice for shuttle service availability and information. Here are a few hotels that offer airport shuttle: Best Western Dulles Airport Inn   •   Comfort Inn & Suites Airport Dulles-Gateway   •   Country Inn & Suites By Carlson  •   Embassy Suites by Hilton Dulles Airport   •   Fairfield Inn & Suites Dulles Airport   •   Hilton Washington Dulles Airport   •   Homewood Suites Dulles International Airport   •   Hyatt Dulles at Dulles International Airport   •   Hyatt House Sterling/Dulles Airport-North   •   Hyatt Place Herndon / Dulles Airport - East   •   Sheraton Herndon Dulles Airport Hotel   •   Staybridge Suites Dulles   •   The Westin Washington Dulles Airport   •   TownePlace Suites Washington Dulles Airport   •   Washington Dulles Airport Marriott

Shared-ride Van

SuperShuttle and Supreme Airport Shuttle offer 24-hour shared transfer service from the airport to your destination of choice. No prior reservation required. The shuttles can be found down the ramps from Arrivals Doors 2 or 7 at the Dulles Airport Ground Transportation Center.

Taxi

Washington Flyer Taxis provide 24 hour service exclusively between the airport and the DC metropolitan area. Reservations are not required for service from the airport, but are highly recommended for service to the airport. Cash, credit cards and airline-issued vouchers are accepted as payment.

Train

At the time of this update, construction is underway for an elevated rail line from Wiehle-Reston East metro station to Dulles Airport. This new rail line will extend Metrorail Silver Line service all the way to the airport. Construction on the Metrorail extension is expected to be completed by 2019.

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Last Updated: 28 May 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .