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Houston Airport Guide

houston airport guide

In this section you will find traveller airport reviews as well as our Houston Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

the announcement are incredibly annoying...all night long. The security woke me up by kicking my backpack (which was my pillow). -wezzard

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Houston George Bush International Airport.

What to Expect

Houston George Bush International Airport consists of five separate terminals (Terminals A through E) interconnected by TerminaLink train service, which provides separate service for both landslide and airside, allowing passengers with inter-terminal connections to transit without having to re-clear security. Perhaps due to its large size and busy nature, many reviewers describe the airport as being dirty, chaotic, inefficient, and as having long lines, limited seating and rude airport/airline staff. While there are plenty of shops and eateries throughout the different terminals, many close early in the evening (Terminal B reportedly includes 24-hour dining options). The airport offers free WiFi, and some terminals have charging areas and/or outlets for charging handheld devices. For additionalcomfort while you wait, economy class passengers can pay to use one of the first-class airport lounges. See Airport Lounges in the airport guide below for locations and rates.

Where to Sleep

Airport seating is limited and almost all seating throughout the airport includes armrests. While the airport is generally not conducive to sleeping, some travellers reportedly find workable nooks, with Terminal D getting the most mentions, followed by Terminal C. With seating so bad throughout, travellers recommend a travel mat for floor sleeping. Also strongly recommended are eyeshades, earplugs/noise-cancelling headphones and a sweater or travel blanket. For uninterrupted sleep, there is an airport hotel connected to all terminals via TerminaLink, and numerous other hotels within a quick shuttle ride away. See Airport Hotels in the airport guide below.

Good to Know

Travellers report that although the massage chairs located throughout the airport look comfortable, security staff do not let people sleep in them.

For more information about the services and facilities available, scroll down to continue exploring our Houston Intercontinental Airport Guide. Send us your airport tips to help us keep this information up to date.


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Houston Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

  • United Club - Location: Terminal A, Airside, Gate A9. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]
  • United Club - Location: : Terminal B, Airside, South Mezzanine, above the Continental Express Counter. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]
  • United Club - Location: Terminal C South, Airside, South Concourse, Gate C33. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]
  • United Club - Location: Terminal C North, Airside, North Concourse, Gate C24. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]
  • Air France Lounge - Location: Terminal D, Airside, opposite Gate D12. Lounge Access: Prepaid lounge passes • Lounge membership programs. [ more lounge info ] passes are available
  • Centurion Lounge - Location: Terminal D, Airside, near Gate 6. Showers are available. Lounges Access: American Express Platinum and Centurion cardholders. [ more lounge info ]
  • KLM Crown Lounge - Location: Terminal D, Airside, near Gate D8. Lounge Access: Prepaid lounge passes • Lounge membership programs. [ more lounge info ] passes are available
  • United Club - Location: Terminal E, Airside, between Gates E11 and 12. Showers are available. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]

Military Lounge

USO Lounge - The USO offers a lounge that is free of charge to active members of the US military and their families. Amenities: WiFi, video games, TV lounge, snacks, computers and a library. Location: Terminal D, Airside, across from D-2. Hours: 6:00AM - 9:00PM.

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Airport Hotels

If sleeping in Houston Airport does not appeal to you, there are hotels near the airport:

  • Houston Airport Marriott at George Bush Intercontinental - Accessible from all terminals by Subway. Free shuttle is also available. Use the courtesy phone to make arrangements. » Check Rates
  • SpringHill Suites Houston Intercontinental Airport - (6 minutes from the airport) Free airport shuttle is available, on request. Use the courtesy phone to make arrangements. » Check Rates
  • La Quinta Inn & Suites Houston Bush IAH South - (4 minutes from the airport) Free airport shuttle is available from 5:00AM - 11:00PM. » Check Rates
  • DoubleTree by Hilton Hotel Houston Intercontinental Airport - (5 minutes from the airport) Free airport shuttle is available. » Check Rates
  • Red Roof Inn Houston IAH Airport- (5 minutes from the airport) Free airport shuttle service from 5:00AM to Midnight. » Check Rates

To see more options there is a list of hotels near Houston Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Houston Airport. Connect to the "Free Airport WIFI" network.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art in the Airport - Art exhibitions are available throughout the airport. The “Harmony in the Air" arts program provides free live performances of classical, contemporary classical, smooth jazz and international music. Performances are held in Terminal A, North Atrium and Terminal D, near Gate D8. Concert schedule is here.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside (5 locations) and Airside (12 locations).
  • Baby Care Facilities - Nursing rooms with rocking chairs and baby cribs are available. Locations: Terminal B, near Gates B85 - 88 • Terminal D, opposite Gates D8 - D9. Lactation rooms are also available. Locations: Terminal C, near Gate C4 • Terminal C, inside the lady washroom near Gate C4.
  • Baggage Carts - Need a hand with your luggage? Baggage carts are available in the baggage claim and drop-off areas of all terminals. Rate: carts are free of charge in the International Terminal.
  • Chapels - The Airport Interfaith Chapel offers a quiet place to collect your thoughts. Two locations: Terminal C, airside, near Gates C29-33 • Terminal D, airside, near Gate D8. Open: 24 hours.
  • Cots - In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email we receive about this, we'll also let you know that cots cannot be "reserved" and we don't know where they are kept. Please speak to a gate agent or an airport employee.
  • Currency Exchange - International Currency Exchange offer services at six different locations in Terminals B, C, D and E. Hours: vary by location with most open from 7:30AM - 6:30AM.
  • Drinking Water - Thirsty? Touch display water bottle refill stations are available free of charge. Locations: throughout the terminals.
  • Duty Free & Shopping - Duty Free is available in all Terminals except Terminal C. In addition to the airport’s retail shops, various items can be purchased 24/7 from automated kiosks placed throughout the airside areas of the airport. There is Texas Monthly News selling newspapers, drinks and snacks, in the Food Court, near Gates A17-A30 which is open 24 hours.
  • Food & Drinks - Food concessions throughout the airport operate on varying schedules, with many open as early as 5:00AM. At the time of this update there are no restaurants open 24 hours. Vending machines are available in all terminals.
  • Information Desk - Airport Information Booths offer airport and local tourism information and assistance daily from 8:00AM - 6:00PM. Four locations: Terminal A, landside, Baggage Claim • Terminal C, landside, Baggage Claim • Terminals D/E, airside, International Arrivals Hall • Terminal E, landside, just after security checkpoint. Airport Volunteer Ambassadors can be spotted around the airport in their red shirts.
  • Luggage Storage & Lockers - Not available.
  • Luggage Wrapping - Protect your bags and get them secure wrapped. Services are available in each of the ticketing areas. Fees: unknown.
  • Massage Chairs - Sit back and enjoy a 5-minute deep-tissue massage for a small fee. Locations: Ticketing lobby (landside), the food court (airside) and the gated areas of Terminals A, B, C, D and E.
  • Mobile Charging - Free power stations are located in all terminals. Rapid Charger Machines and FuelRod SwapBox Kiosks offer super fast charging and USB ports for a small usage fee.
  • Rest Zones - Not available.
  • Showers - Showers are available in the Centurion Lounge (Terminal D). [ see Airport Lounges above ]
  • Smoking - Smoking is not permitted inside the airport. You must use designated smoking areas outdoors at least 25 feet from exit doors.
  • Traveler's Aid - This is a non-profit organization that assists stranded and distressed passengers. Volunteers assist passengers with general airport and destination queries to assisting with situations such as transportation assistance, lost or stolen money, wiring money, emergency housing, etc. Location: Unknown. Hours: 6:00AM - 9:00PM

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Airlines

As of March 2018, Houston Intercontinental airport is served by the following airlines: Aeromexico • Air Canada • Air China • Air France • Air New Zealand • Alaska Airlines • American Airlines • ANA • Avianca • Bahamas Air • British Airways • Delta • Emirates • EVA Air • Frontier Airlines • KLM • Interjet • Lufthansa • Qatar • Singapore Airlines • Spirit Airlines • Turkish Airlines • United Airlines • Vivaaerobus • Volaris • WestJet.

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Airport Hours

While the airport is open 24 hours, it only remains open to ticketed passengers already within the terminal who have been stranded or arrived late at night and await connecting flights in the morning.

If you are a traveller looking to spend the night inside the airport prior to an early morning flight, the terminal doors are locked to outsiders. According to a review we received on March 25, 2016 from a traveller at Terminal C it was not possible to enter overnight. The reviewer tells us " You say that the airport is open 24h. It is just not true. They close the doors for the night hours. If you are already in, its OK, but from the outside you can't get in during these hours. If your ticket is for the next calendar day, they dont let you in and have to wait until 4 AM. In this case, you should be prepared to wait outside the terminal or make other arrangements.

Keep in mind that airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning. The TSA security screening checkpoint hours vary according to terminal:

  • Terminal A North: 4:00AM - 7:00PM
  • Terminal A North Pre✓™ Hours: 4:00AM to 7:00PM
  • Terminal A South: 3:15AM - 11:00PM
  • Terminal B: 5:00AM - 9:15PM
  • Terminal B Pre✓™ Hours: 4:30AM to 9:00PM
  • Terminal C North: 4:00AM - 10:00PM
  • Terminal C North Pre✓™ Hours: 4:00AM to 7:00PM
  • Terminal C South: 5:00AM - 8:00PM
  • Terminal D: 4:30AM - 1:00AM
  • Terminal E: 4:00AM - 12:00AM
  • Terminal E Pre✓™ Hours: 4:00AM to 7:00PM

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Airport Transportation: Getting To/From The Airport

Amtrak Connections

For travel from the airport to the Amtrak station by bus, use Bus Line 102 from Terminal C. Exit the bus at Milam St & Preston St and walk 10 minutes to the station. Frequency: the bus departs approximately every 20 minutes. Estimated travel time is approximately 54 minutes.

To travel from the Amtrak station to the airport, walk to the Bus Line 102 stop at Travis St at Franklin St and take the bus to Houston Airport, Terminal C. Frequency: the bus departs every 15 minutes. Estimated travel time is approximately 54 minutes.

Bus service - Houston Metro

IAH is served by Houston METRO public bus 102, which runs between the south side of Terminal C (baggage claim level) and the downtown Metro station. For fares and route information, visit the Houston METRO website. 

Car Rentals

Onsite car rental agencies operate from Consolidated Rental Car Facility, a separate building located east of JFK Blvd on airport grounds, and only 5 minutes from the airport terminals. The facility can be reached from the terminals via white and blue shuttle buses marked “Rental Car Shuttle”. From Arrivals, follow the Rental Car signage to the shuttle stops. The following agencies are located onsite in the facility: Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty.

Hotel Shuttles

Several area hotels offer free airport shuttle service as a convenience for their guests. Contact your hotel of choice for shuttle service availability and information. You can use the courtesy telephones in the baggage claim area to request airport pickup. Here are a few hotels that offer airport shuttle: Baymont Inn & Suites Intercontinental Airport/Humble   •   Best Western Plus JFK Inn & Suites   •   Comfort Suites Bush Intercontinental Airport   •   Country Inn & Suites by Carlson Houston Intercontinental Airport South   •   Doubletree Houston Intercontinental Airport   •   Hampton Inn & Suites Houston - Bush Intercontinental Airport   •   Hilton Garden Inn Houston/Bush Intercontinental Airport   •   Holiday Inn Express Houston Bush Intercontinental Airport East   •   Holiday Inn Houston Intercontinental Airport   •   La Quinta Inn & Suites Houston Bush Intercontinental Airport East   •   Marriott Houston Airport at George Bush Intercontinental   •   Sheraton North Houston at George Bush Intercontinental   •   Sleep Inn & Suites Bush Intercontinental Airport IAH East   •   SpringHill Suites Houston Intercontinental Airport   •   Super 8 Intercontinental Houston

Shared-Ride Service

SuperShuttle is an authorized shared ride service provider, offering door-to-door shared ride or exclusive ride service between the airport and destinations in the Houston metropolitan area, including William P. Hobby Airport. Rides can be booked online, via phone or upon arrival at the airport at the SuperShuttle kiosk located in the baggage claim area.

Taxis

Taxis can be hailed with the assistance of Ground Transportation staff on the ground floor outside of each terminal. All rides within Houston city limits are charged a flat rate or assessed by meter, whichever is less. A flag drop fee of $2.75 is added to the trip, along with a late night surcharge of $1 per trip if applicable (8:00PM - 6:00AM). Two or more passengers ride on the same fare, and senior citizens receive a 10% discount. TAXIPASS and major credit cards are accepted by all taxis. At the time of this update, an average one-way fare between the airport and Downtown is $53.50.

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Last Updated: 27 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .