Hong Kong Airport
2009 Best Airport
Runner-Up
Lasting Impressions....
Memorable comments left by travellers:
"we actually just slept on the floor because we were so tired and didn't have to time to look for somewhere better. My dad crawled under the seats so as to be out of the way." (Steve)
" There were a few security people around but I pretended to be looking out the window and as soon as they turned their backs I sneaked into the nursery." (Chris)
"My mom was in this airport as well and she said that when she was sleeping suddenly somebody took her bag, sometimes its dangerous, robbers are around there." (Irene)
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FEATURED REVIEWS
by Elisa
I was travelling from Sydney, Australia to Helsinki, Finland in April 2008, with a 3-hour stopover in Hong Kong. The first leg was fairly uneventful but I was really tired, and my legs had swollen up so I felt like I was lugging around gallons of water. At the time their transit terminal was undergoing construction, so there was a lot of boarded up areas, ropes for queues and electrical tape on the floor. But the place was quiet, clean and spacious. China was clearly making a huge effort to welcome the Western World ahead of the Olympics.
Being early in the morning HK time, the shop was closed when I arrived (newsagent/snack shop) but the money exchange was open so I got hold of enough coins for the numerous drink machines, which were all cheap. Then I looked around for somewhere to rest and found a lot of people sleeping in the seating area near the airline's desks. The seats there have armrests every 2 seats, with a bag area beside that. But they weren't hard plastic so I decided to give it a go.
I put my bag on the bag area, then slept with my head and torso on the chairs, legs up on top of my bag, and covered up with my jacket. Bliss! My alarm woke me in plenty of time but that hour or so of shuteye was fantastic. And having my legs elevated was great to get rid of the swelling. Highly recommended if you're in transit, get your legs elevated and you'll feel so much better.
Transit has no announcements so it's nice and quiet. There were lots of spare powerpoints for your laptop, just make sure you have a US plug. Apparently there was also free wi-fi but I didn't try it out. And there are a couple of internet computers but there always seemed to be people queueing, same with the phones.
Once I went through to Departures I discovered an enormous shopping mall with every kind of shop imaginable. So anything you might need, you'd be able to find there. You could probably also find somewhere to sleep in Departures, but it's very noisy. For shuteye I recommend Transit. In fact for my next trip I intend to try and arrange a long stopover time just so I can catch some sleep halfway there.
by Debbi
"I can't believe other people are rating this airport as one of the good ones! I've slept in Heathrow, Athens, Kuala Lumpur, Vanuatu, all sorts, but all were heaven compared to Hong Kong. Maybe it was just the day we were there, but it was FREEZING, & no matter where we tried to park ourselves, we were constantly told to move on - no sleeping allowed. I think the longest amount of peace we got was about half an hour. Maybe it was because it was during the day, but really, we'd been traveling through time zones & desperately needed just a few hours shut eye, but this was not to be. Better luck to the rest of you!"
Airport Guide
Airport Lounges
The following pay-per-use lounges are available at Hong Kong Airport
- The Travelers' Lounge (East) - Terminal 1, Level 6, Departures Hall East Hall, near Gate 1 - Offers beverages, Internet, showers, WiFi and more. Hours: Open 24 hours.
- The Travelers' Lounge (West) - Terminal 1, Level 6, Departures Hall West Hall, near Gate 35 - Offers beverages, Internet, showers, WiFi and more. Hours: Open 24 hours.
- Arrival Lounge - Terminal 2, landside, Level 3, Ground Transportation Centre, near the Airport Express Station or Coach Station - Hours: Open 24 hours.
Airport Facilities
- Showers
Terminal 1 - Plaza Shower and Relaxation Lounge. Open 24 hours. (Level 7, Departures Hall West Hall) - Luggage storage / Lockers
- Terminal 1 - Hours: 0530-0130. Rates: HK$ 40 (3 hours) | HK$ 55 (3-24 hours) | HK$ 130 (24-48 hours). Located: Level 5, Arrivals Hall
- Terminal 2 - Hours: 0900-2100 for screening | 24 hours for retrieval. Rates: HK$ 20-30 (4 hours) | HK$ 30-40 (each 12 hours). Located: Level 3, Shop 001
- WiFi and Internet
You can find free wireless internet access at Terminal 1 and 2, North Satellite Concourse and SkyPier. The Connect Zone is a pay-per-use area where you can have access to Wi-Fi services, mobile charging and a number of other business related services. Located: - Departures Level, near gate 24. Hours: 0800-2100 - Prayer Rooms
Terminal 1 - Hours: 0600-2359. Landside (Level 7, Check-in Hall, near Aisle A)
Terminal 1 - Hours: 24 hours. Airside (Level 6, near Gate 42) - Miniature Gardens and Resting Lounges
Relax in comfortable chairs amidst some greenery. Departures Level near Gates 21, 34, 41, and 61. - Children's TV Lounges and Play Areas
TV Lounges - Watch cartoons and other family friendly tv shows. Located on the Departures Level, Gates 1, 15, 40, 60
Play Areas - Located Departures Level, between Gates 23 and 25 - Airport Ambassadors
If you are lost and need to find your way, look for the friendly people in the red coats. The Airport Ambassadors will help you get to your desired location. - Food / Dining
If you have any food recommendations/warnings, email me and I will add it to the list.
Airport Transportation: Getting There
- Airport Express - travel to the downtown area in 24 hours on board the express train. Hours of Operation: 0550-0115 Daily.
- Public Bus - the airport is serviced by a number of public buses. Visit the airport web site, for routes, hours and fares.
- Also serviced by taxis, limousines
Airport Transportation: Getting Around
Your own two legs.
Nearby Hotels
Airport Maps
Click to download the Hong Kong Terminal Map
Hong Kong Airport Travel Tips
Here is some information that we've picked out of from your reviews. Be sure to read the review pages for the most up-to-date experiences:
- possible to sleep under the seats
- air-conditioning too high
- cleaners are noisy
- seats with massagers
- Read Hamid's detailed review
Discount Travel Links
- Hostels and Budget Accommodation in Hong Kong - I've booked my own accommodation on this site. If you are too old for hostels and too cheap for hotels, like me, you'll find some good properties. They offer dorms, private rooms, B&Bs, Apartments.
