Hong Kong Airport
In this section you will find traveller airport reviews as well as our Hong Kong Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!
we actually just slept on the floor because we were so tired and didn't have to time to look for somewhere better. My dad crawled under the seats so as to be out of the way. - Steve
First things first : NEVER try to leave China for Canada in the last weeks of August; especially NOT on stand-by! Trust me.
I was stuck in Hong Kong airport waiting to get on a flight to Vancouver or Toronto on a C5 priority stand-by ticket for 6 days. Not fun. But, I was surprised by this airport and thanks to all it offered, I managed to stay sane through all of this.
I would sleep in Terminal 1. On the benches close to the Starbucks. You gotta be careful to choose your bed carefully, otherwise the air conditionning is way too cold! If you have a makeshift pillow and a blanket, it's really not that bad! The noise isn't that bad there. If that's an issue with you, definitely don't sleep close to all the hotel transportation desks: they only close for 4-5 hours at night.
Not once did I have staff or security bug me about sleeping, and I slept there 4 nights! But they don't talk to you, so even after that long, I didn't know anyone's name, no one knew mine. Except for the Air Canada agents who were starting to feel sorry for me.
Terminal 1 has some good restaurants and shops, pretty cheap. If you're really on a budget, 7-11 is great! Always a line-up at that one though. You can use free internet at the Pacific Company cafs, but you have to buy food and give a 100 HK deposit or an ID to get the mouse. They say it's for 15 minute, but if it's not busy, you can stay there as long as you want.
photo source: Prakash
Terminal 2 has more shops and restaurants, but they're pricier. Again, 7-11 is your best cheap option there, and it's also open 24/7. Just like that 24 hour chinese tea place that offers free internet. But you have to stand and there's only 2 computers. No one knows about them, so they're usually free. The friendly ladies don't speak English, but they don't mind you being there. No place to sleep in Terminal 2, all the benches have armrests in between. There is a lounge to take a shower, but it's 20 us, so I decided to lock myself in one of those family toilets and take my 'shower' there, worked out!
If you ever need to drown your sorrows, you can go to the bar in the basement of the airport hotel. Forget the name. But it's happy hour 2 for 1 in the evening. Free peanuts!
I enjoyed flying down the halls between T1 and T2 with my cart, and no one minded. It usually made my day. But it was another story pushing it back up.
There's even a movie theatre, an arcade and free Playstation stations around the airport. So you can keep busy. But you still need to befriend some fellow passengers if you don't want to turn crazy after a day in there.
There were amazingly clean toilets everywhere. There was so much cleaning staff in this airport, it would be impossible to find dirt or garbage.
All in all, I was lucky to be stuck in this airport. No real complaints except the lack of free showers!
Have you been to Hong Kong Airport recently? Tell us about it!
In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
The following pay-per-use lounges are available at Hong Kong Airport:
- Plaza Premium Lounge (West) - Location: Terminal 1, airside, Level 6, Departures Hall West Hall, near Gate 35. Showers are available. Hours: open 24 hours. Lounge Access: £25.00 for 3 hours or £36.00 for 6 hours (online) to guarantee that you have a seat. » book lounge
- Plaza Premium Arrival Lounge - Location: Terminal 2, landside, Level 3. Hours: open 24 hours. Showers are available. Package Rates: HK$400 (2 hrs) • HK$580 (5 hrs) • HK$700 (10 hrs) • HK$600 (3 hour Rest Area) • HK$ 250 Shower & Meal
- Plaza Premium Lounge (East) - Location: Terminal 1, airside, Level 6, Departures Hall East Hall, near Gate 1. Showers are available. Hours: open 24 hours. Lounge Access: £25.00 for 3 hours or £36.00 for 6 hours (online) to guarantee that you have a seat. » book lounge
- Plaza Premium Lounge (Shower) - Location: Terminal 1, Airside, Level 7, after Gate 60. Showers are available. Hours: Open 24 hours. Lounge Access: HK$280 for 2 hour package
- United Club - Location: Airside, West Concourse, Level 7, before Gate 61. Hours: 7am - 930pm. Lounge Access: US$ 50 for a day pass
You can find Free WiFi at Terminal 1 and 2, North Satellite Concourse and SkyPier. Connect to the "HKAirport Free WiFi" network. The Connect Zone is a pay-per-use area where you can have access to WiFi services, mobile charging and a number of other business related services. Location: - Departures Level, near gate 24. Hours: 0800-2100
If sleeping in the Hong Kong Airport does not appeal to you, there are hotels at the airport....
- Regal Airport Hotel - directly connected to the airport. Day rooms are available for 10 hours (9am - 9pm)
- Novotel Citygate - 5 minutes from the airport. A free airport shuttle pick-ups every 15 minutes between 6am - 1145pm
- Sky City Marriott - free scheduled airport shuttle
To find a cheap room, there is a list of hotels near Hong Kong Airport on Tripadvisor that can be sorted by price.
- Airport Ambassadors - If you are lost and need to find your way, look for the friendly people in the red coats. The Airport Ambassadors will help you get to your desired location.
- ATMs / Cash Machines - Available through the airport (landside and airside)
- Aviation Discovery Center - Interactive aviation related kiosks and cockpit simulator. Location: Level 6, Landside. Hours: 12pm - 6pm (Mon - Fri) and 11am - 7pm (Sat/Sun). Note: temporarily closed.
- Children's TV Lounges and Play Areas -
» TV Lounges - Watch cartoons and other family friendly tv shows. Located on the Departures Level, Gates 1, 15, 40, 60
» Play Areas - Located Departures Level, between Gates 23 and 25
» Dream Come True Education Park - facilities designed for children to experience real life jobs by role-playing in related uniforms. Location: Level 6, Landside, 930am - 630pm (Mon - Fri) and 9am - 8pm (Sat/Sun)
- Currency Exchange -Yes. There are banks and foreign currency kiosks available throughout the airport (landside and airside).
- Exhibitions - The airport offers a variety of activities such as tea-making demonstrations and Chinese Medicinal Workshops. The schedule changes every month. Various locations
- Food & Drinks - There are many food and beverage concessions at this airport and some of them are open 24 hours:
»Terminal 1 (Landside): no 24 hour food options
»Terminal 1 (Airside): Ajisen Ramen (East Hall, Level 7) • Cafe de Coral (East Hall, Level 7) • McDonalds / McCafe (East Hall, Level 7) • Starbucks (Departures Central Concourse, Level 6 and Departures Check-in Hall, Level 7 )
»Terminal 2 (Landside): Hung Fook Tong (Level 3)
»Terminal 2 (Airside): no 24 hour food options
- Golf - The Sky City Nine Eagles Golf Course is near Terminal 2. Equipment rental is available. Getting there: a shuttle bus departs from Terminal 2, Gate 18
- IMAX Theatre - Location: Terminal 2, Landside, Level 6, entertainment zone. Hours: 11am - 10pm
- i-Sports - i-Sports offers various sports simulators such as soccer, basketball, golf, boxing, skiing, car racing, shooting. Location: Terminal 2, Landside. Hours: 11am - 9pm.
- Luggage storage / Lockers
- Terminal 1 - Hours: 0530-0130. Rates: HK$ 40 (3 hours) | HK$ 55 (3-24 hours) | HK$ 130 (24-48 hours). Location: Level 5, Arrivals Hall
- Terminal 2 - Hours: 0900-2100 for screening | 24 hours for retrieval. Rates: HK$ 20-30 (4 hours) | HK$ 30-40 (each 12 hours). Location: Level 3, Shop 001
- Miniature Gardens and Resting Lounges - Relax in comfortable chairs amidst some greenery. Departures Level near Gates 21, 34, 41, and 61.
- Pharmacy - Mannings has 9 locations in Terminals 1, 2 and the SkyPier - both landside and airside.
- Prayer Rooms
Terminal 1 - Hours: 0600-2359. Landside (Level 7, Check-in Hall, near Aisle A)
Terminal 1 - Hours: 24 hours. Airside (Level 6, near Gate 42)
- Showers - Location: Terminal 1 - Plaza Shower and Relaxation Lounge. (Level 7, Departures Hall West Hall) Hours: Open 24 hours.
The airport is open 24 hours.
Airport Transportation: Getting To/From The Airport
- Car Rentals - Information not available
- Train - The Airport Express train takes passengers from the airport to downtown Hong Kong in 24 minutes. Frequency: 10-12 minutes. Hours of Operation: 24 hours. Check the MTR web site for fares and schedules.
- Public Bus - the airport is serviced by a number of public buses. Visit the airport web site, for routes, hours and fares.
- Taxis - The Taxi Station is located outside the Arrivals Hall. The taxis are colour coded according to their operating area, so you will find different rows of taxis designated by colour.
- Urban taxis (Red) serve all destinations throughout Hong Kong including the airport except Tung Chung Road and roads in south Lantau.
- New Territories taxis (Green) serve only the New Territories and specific roads in Lantau.
- Lantau taxis (Blue) serve all destinations in Lantau and the airport.
Click to download the Hong Kong Terminal Map
- If you have questions about this airport that are not answered here or in the airport reviews, submit a question on our Facebook Page. If you post a question, remember to mention the airport or nobody will understand what you are asking about.
Hong Kong Travel Resources
- Tripadvisor - search Hong Kong hotel deals, check availability and read traveller reviews.
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Last Updated: 02 June 2014
The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you du ring your stay. To report errors, or to add/change any items quoted in the guide, email me.