Hong Kong Airport

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Airport GUIDE

Airport Lounges

Airport WiFi

Airport Hotels

Traveller Comments....

"Electricity in Hong Kong must be cheap because travellers freeze to death in the cold airport in Hong Kong" - deborah

"we actually just slept on the floor because we were so tired and didn't have to time to look for somewhere better. My dad crawled under the seats so as to be out of the way." (Steve)

Recent Review

by Sylviane
First things first : NEVER try to leave China for Canada in the last weeks of August; especially NOT on stand-by! Trust me.

I was stuck in Hong Kong airport waiting to get on a flight to Vancouver or Toronto on a C5 priority stand-by ticket for 6 days. Not fun. But, I was surprised by this airport and thanks to all it offered, I managed to stay sane through all of this.

I would sleep in Terminal 1. On the benches close to the Starbucks. You gotta be careful to choose your bed carefully, otherwise the air conditionning is way too cold! If you have a makeshift pillow and a blanket, it's really not that bad! The noise isn't that bad there. If that's an issue with you, definitely don't sleep close to all the hotel transportation desks: they only close for 4-5 hours at night.

Not once did I have staff or security bug me about sleeping, and I slept there 4 nights! But they don't talk to you, so even after that long, I didn't know anyone's name, no one knew mine. Except for the Air Canada agents who were starting to feel sorry for me.

Terminal 1 has some good restaurants and shops, pretty cheap. If you're really on a budget, 7-11 is great! Always a line-up at that one though. You can use free internet at the Pacific Company cafs, but you have to buy food and give a 100 HK deposit or an ID to get the mouse. They say it's for 15 minute, but if it's not busy, you can stay there as long as you want.

Terminal 2 has more shops and restaurants, but they're pricier. Again, 7-11 is your best cheap option there, and it's also open 24/7. Just like that 24 hour chinese tea place that offers free internet. But you have to stand and there's only 2 computers. No one knows about them, so they're usually free. The friendly ladies don't speak English, but they don't mind you being there. No place to sleep in Terminal 2, all the benches have armrests in between. There is a lounge to take a shower, but it's 20 us, so I decided to lock myself in one of those family toilets and take my 'shower' there, worked out!

If you ever need to drown your sorrows, you can go to the bar in the basement of the airport hotel. Forget the name. But it's happy hour 2 for 1 in the evening. Free peanuts!

I enjoyed flying down the halls between T1 and T2 with my cart, and no one minded. It usually made my day. But it was another story pushing it back up.

There's even a movie theatre, an arcade and free Playstation stations around the airport. So you can keep busy. But you still need to befriend some fellow passengers if you don't want to turn crazy after a day in there.

There were amazingly clean toilets everywhere. There was so much cleaning staff in this airport, it would be impossible to find dirt or garbage.

All in all, I was lucky to be stuck in this airport. No real complaints except the lack of free showers!

The last review for this airport was in 2011. Have you been there recently? Tell us about it!

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Hong Kong Airport Guide

Airport Lounges

The following pay-per-use lounges are available at Hong Kong Airport

• The Travelers' Lounge (East) - Terminal 1, airside, Level 6, Departures Hall East Hall, near Gate 1
• The Travelers' Lounge (West) - Terminal 1, airside, Level 6, Departures Hall West Hall, near Gate 35 
• Arrival Lounge - Terminal 2, landside, Level 3,
• Plaza Shower & Relaxation Lounge - Terminal 1, Level 7, after Gate 60.
• United Red Carpet Club Lounge - West Concourse, Level 7, before Gate 61 
  

Airport WiFi / Internet

You can find free wireless internet access  at Terminal 1 and 2, North Satellite Concourse  and SkyPier.  The Connect Zone is a pay-per-use area where you can have access to Wi-Fi services, mobile charging and a number of other business related services.  Located: - Departures Level, near gate 24.  Hours: 0800-2100

Airport Hotels

If sleeping in the Hong Kong Airport does not appeal to you, there are hotels at the airport....

• Regal Airport Hotel - directly connected to the airport
• Novotel Citygate - 5 minutes from the airport. A free airport shuttle pick-ups every 15 minutes between 6am - 1145pm
• Sky City Marriott - free scheduled airport shuttle

Airport Facilities

• Food / Dining
  >>>Terminal 1 (Landside): Caffe Ritazza • Pacific Coffee • Starbucks • Burger King • and more
  >>>Terminal 1 (Airside): McDonalds / McCafe (open 24 hours) • Pacific Coffee (open 24 hours) • Starbucks (open 24 hours) • The Green market • and more
  >>>Terminal 2 (Landside): Starbucks • Burger King • Heineken Bar • and more
  >>>Terminal 2 (Airside): Starbucks • and more
• ATMs / Cash Machines
  Available
• Showers
  Terminal 1 - Plaza Shower and Relaxation Lounge.  Open 24 hours.   (Level 7, Departures Hall West Hall)
• Luggage storage / Lockers
  • Terminal 1 - Hours: 0530-0130. Rates: HK$ 40 (3 hours) | HK$ 55 (3-24 hours) | HK$ 130 (24-48 hours). Located: Level 5, Arrivals Hall
  • Terminal 2 - Hours: 0900-2100 for screening | 24 hours for retrieval. Rates: HK$ 20-30 (4 hours) | HK$ 30-40 (each 12 hours). Located: Level 3, Shop 001
• Prayer Rooms
  Terminal 1 - Hours: 0600-2359.  Landside (Level 7, Check-in Hall, near Aisle A)
  Terminal 1 - Hours: 24 hours.  Airside (Level 6, near Gate 42)
• Miniature Gardens and Resting Lounges
  Relax in comfortable chairs amidst some greenery.  Departures Level near Gates 21, 34, 41, and 61.
• Children's TV Lounges and Play Areas
  TV Lounges - Watch cartoons and other family friendly tv shows. Located on the Departures Level, Gates 1, 15, 40, 60
  Play Areas - Located Departures Level, between Gates 23 and 25
• Airport Ambassadors
  If you are lost and need to find your way, look for the friendly people in the red coats.  The Airport Ambassadors will help you get to your desired location.
• Car Rentals
  Information not available

Airport Hours

open 24 hours

Airport Transportation: Getting There

• Airport Express - travel to the downtown area in 24 hours on board the express train.  Hours of Operation: 0550-0115 Daily. 
• Public Bus - the airport is serviced by a number of public buses.  Visit the airport web site, for routes, hours and fares.
• Also serviced by taxis, limousines
  

Airport Transportation: Getting Around

Your own two legs.

Airport Maps

Click to download the Hong Kong Terminal Map

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Last Updated: 14 Feb 2011 | Source: Hong Kong International Airport

The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. When you see "information not available" and "unknown", the airport has a lousy web site and/or has been uncooperative in providing information. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, please email me.